Very easy transaction. Emails back and forth with questions answered were prompt, when enquiring about the vehicle. Come down to view and test drive car was ready and placed next to another vehicl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing experience with birchwood, from start to finish they was good a communication. Showed me the car had a test drive was very helpful. Would highly recommend and a big thank you to Sam who got ev... Mehr ansehen
Bought a new car Sam Littlejohns was the sale person he was very helpful let take it for a drive did pressure me when I got back left me to myself. When I decided to buy he sorted all paper work ready... Mehr ansehen
Unternehmen hat geantwortet
Great experience buying my EV from Alex at Birchwood. He was really helpful finding out what features the car has, never any pressure. Good prices. I love the vehicle, will definitely go back next tim... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.
Kontaktinformationen
The Filling Station, Penarth Road, CF11 8TW, Cardiff, Vereinigtes Königreich
- 02921 202 902
- sales@birchwoodmotors.co.uk
- birchwoodmotors.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sent video and gave details which were…
Sent video and gave details which were very helpful.

Antwort von Birchwood Motors
A credit to the motor trade
After chasing around the UK for a very specific spec of vehicle. I had been totally let down at two other dealers trying to sell me substandard damaged vehicles, then I come across what I had been searching for Birchwood.
I found Birchwood Motors a pleasure to do business with. I spoke to Alex, from start to finish. After a mid afternoon call Saturday we travelled down from Manchester to view and purchase the car the very next day. Alex even opened up early on a Sunday morning to accommodate me and the family as we needed to be back in Manchester for a mid afternoon appointment.
Can’t fault the service. Can’t fault the car. Over the moon with everything. Would recommend them to anyone.

Antwort von Birchwood Motors
Top notch.
Guys were great. Great communication and always happy to help. Travelling afar for a car can be tricky but this was fast and no hassle.

Antwort von Birchwood Motors
Even faster than Amazon Prime!
I was very impressed with the excellent service I received from Birchwood Motors. I spoke to Alex and Morgan late in the day but nothing was too much trouble and amazingly, after purchasing a car at teatime on Monday, it was delivered to my door over 200 miles away by the following lunch time! This was such a relief as I am a carer and urgently needed a car to support my vulnerable clients.
A lovely company to deal with and I couldn't recommend them highly enough.

Antwort von Birchwood Motors
Really good communication and helpful…
Really good communication and helpful staff. Made the process of financing a car really stress free and car was sorted very fast only took a a few days for it to be delivered. Would definitely recommend.

Antwort von Birchwood Motors
Good deal. Good people. Good luck.
A good deal, helpful staff, go the extra mile - literally - and sorted out an admin glitch immediately. Highly recommend them and wish them care and wisdom to grow the business without getting too big and losing the personal touch.

Antwort von Birchwood Motors
Great experience in buying a car
These guys take the car buying experience into the 21st century. Forget all the stereotypes of used car salesmen. This was a great experience from beginning to end, very friendly, and no high pressure sales tactics. Would highly recommend to everyone.

Antwort von Birchwood Motors
Great service from both Alex and…
Great service from both Alex and Morgan! Had a small issue with the car which was sorted within 24 Hours, very professional and easy to contact after purchase! Would recommend Birchwood Motors.

Antwort von Birchwood Motors
Highly recommend this company
Highly recommend this company. Alex was a great help made purchasing our car a doddle no hassle from start to finish, very happy with their customer service and approach.

Antwort von Birchwood Motors
Amazing experience with the whole…
Amazing experience with the whole Birchwood team! Got just the car I was looking for at an amazing price. Also offer part exchange which was a massive help.

Antwort von Birchwood Motors
So straightforward
So straightforward - price for part exchange was given over the phone so I knew I would be able to afford the car I went to see, car ready and waiting and was exactly as described. Paperwork was accomplished swiftly and expertly, and we were able to drive the car away in a very short time.

Antwort von Birchwood Motors
Great dealership!
We had an exceptional experience buying a car from Birchwood Motors. Alex's friendliness and helpfulness from start to finish made the process a breeze. They provided us with temporary insurance and tax road, which was a big help. Alex, keep up the outstanding work because you're doing it right!
We haven't detected any issues with the car so far, but we plan to take it to our mechanic for a checkup soon.
We would unhesitatingly recommend Birchwood Motors to anyone looking for a car.

Antwort von Birchwood Motors
Amazing prices, Fab staff
From the moment I walk through the door at Birchwood Motors Cardiff, I was made to feel welcome. The whole experience was so smooth and the handover was faultless and made so easy.

Antwort von Birchwood Motors
Focus T Ecoboost ST-3 Estate
The guys were superb, very professional, trustworthy and they knew what they were talking about. I would definitely buy from them again.

Antwort von Birchwood Motors
Nothing was a problem ..Very simple…
Nothing was a problem ..Very simple process ..Very professional during & after the sale..Everything explained ..Should be proud of this company ..From start to finish ,excellent .

Antwort von Birchwood Motors
Hello
Hello, after looking for a Kia Sorento locally to me with no joy I started to look further afield and after spotting one at Birchwood Motors Cardiff which grabbed my attention I spoke to Alex and arranged I would get train down to view it potentially to buy it . Alex collected me from station back to the car , thankfully it was as described and I was really pleased. All the staff there are young but nice people to deal with and would highly recommend this Car Sales thank you Alex and the team, regards Keith

Antwort von Birchwood Motors
Highly recommended
Have just bought a van from Birchwood Motors. Alex was most helpful from start to finish. Would happily recommend to others.

Antwort von Birchwood Motors
Lovely car garage
Lovely car garage. Didn’t feel pressured into buying any thing cars are well looked after, really enjoying my new car from them 👍

Antwort von Birchwood Motors
Birchwood Motors
The guys were very pleasant & especially very helpful sorting out any issues I had transfering a private number from 1 vehicle to another

Antwort von Birchwood Motors
Great dealership!
Very friendly staff, not pushy about the sale and offer a genuine standard of service you'd look for. The cars there seem well looked after, good history, always clean, and good finance options available.

Antwort von Birchwood Motors
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.