Birchwood Motors Bewertungen 

181
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very easy transaction. Emails back and forth with questions answered were prompt, when enquiring about the vehicle. Come down to view and test drive car was ready and placed next to another vehicl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great experience buying my EV from Alex at Birchwood. He was really helpful finding out what features the car has, never any pressure. Good prices. I love the vehicle, will definitely go back next tim... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought a new car Sam Littlejohns was the sale person he was very helpful let take it for a drive did pressure me when I got back left me to myself. When I decided to buy he sorted all paper work ready... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had great service for buying our car with questions answered and if not, investigated and replied to. One or two minor queries and issues were dealt with well leaving us happy to purchase the vehic... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler
  2. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

181 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(181)

64 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent Service

Alex Goodman was outstanding
Professional, informative, courteous and efficient. I was very impressed with the whole service and setup at Birchwood Motors

5. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My experience with brithwood motors was…

My experience with brithwood motors was a very pleasant and friendly one helpful understanding going out of thir way in helping .I have been in the motor trade for some years and haven't been trade so good i highly recommend Bruthwood motors if you looking to change your car.

30. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The service was super excellent

The service was super excellent, smart, smooth and simple....no hassles!
Walked in, had a chat, inspected 2 cars, made my choice, tidied the paper works, drove off with my new car! Alex was more than supportive. Such a fantastic service.... I am surely coming for another car.

9. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional Customer Service

We purchased our car long distance from London, so really relied on great communication and customer service. Morgan, has been brilliant and has kept in contact every step of the way offering help with sorting warranties, tax and delivery of the vehicle. Our car was delivered within 2 days and nothing was too much trouble form the excellent delivery company.

6. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A1 service

Fantastic service from start to finish. Nothing was a problem and these guys are honest and trustworthy. I will definitely use again if needed and highly recommended.

4. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent experience from start to…

Excellent experience from start to finish.
The team was professional, friendly and very helpful throughout the whole process.
The vehicle was prepared to a very high standard and the whole purchase went smoothly and stress-free.
I would definitely recommend this company to anyone looking for a reliable car and honest service. Thank you for a great experience!

3. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service, helpful , polite. The list goes on, birchwood motors made the process swift smooth and easy no fuss no hassle just a simple and easy deal. Thankyou to the team and especially morgan for all the help!

27. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I sold this young lad a car a few years…

I sold this young lad a car a few years ago , i was impressed the way he dealt with the sale , then a few months later i bought a car off him , i had it for 2 years ,i sold it back to him ,he gave me a really good price for it, it tells me he has really worked hard to get where he is now he is fair and trustworthy if he had a car i liked i would sure deal with him again , good luck mike

6. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Alex was amazing all the way through…

Alex was amazing all the way through the process of purchasing my second car. There was no pressure or pushiness when coming to look at a vehicle from any of the staff which is something I do really appreciate. Alex was very kind and helpful when I purchased my Volkswagen Golf. He offered to fix any imperfections and answered all of my questions before I brought the car home which was amazing and the car looks and feels practically new. The process was quick and very straightforward, great company and staff.

13. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service, great price, cracking car.

Dealing with the absolute gents at birchwood motors has been a pleasure. I part exchanged my 420d for the dream car of mine which was an M4. I was looking at the car for a while so took the plunge and went down, I was offered a reasonable deal for my 420d and wasn't far off the private sale price in my head at the time.
The new M4 was sold to me with an 11 months MOT and warranty for a year (same cost as it would be on a fiesta) for a performance car was a no brainer so paid the extra.

The new M4 is so clean for a 2015 plate and at 30k miles it's only just broken in. Paintwork is immaculate and the spec is something else with the colour combo.

Alex the sales rep introduced me to the car, went through the extras and let me start it up on Sunday evening (26/10/2025). After agreeing to the deal on the Tuesday (28/10/2025) I had the car by the Friday (31/10/2025). After calls with Morgan (director) and Alex (salesman) they held the car for 2 days for me so I could get the funds, transfer private plates, sort tax and sort insurance out by the Friday.

Honestly down to earth men who are striving in the motor trade down there at Birchwood Motors ltd. Their service, politeness, willingness to be patient and making the exchange swift is exceptional, second to none.

Had the car a week and beaming from ear to ear. Absolutely made up with the car, possible deals in the future could be on the cards as I was so impressed.

5 ⭐ #Mphwoar

Thanks all involved.
Mark Harris

31. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This has got to be one of the best car…

This has got to be one of the best car sales in Cardiff.The sales team look after you and give great service.The vehicles are presented to the very best valeting and are presented well.The part exchange price given is the highest around many of the garages.

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I used birchwood Motors this week to…

I used birchwood Motors this week to part ex a car for a new one. They were great, Conor who I dealt with couldn't have been more helpful and was great at communicating and helping me organise collection etc. Would happily buy from. Them again, top work

17. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service all round

I saw a vehicle on the website and went to view it. I was able to test drive the car there and then. There were a couple of minor issues which I identified. Those were sorted to include brand new rear discs and pads and the vehicle was serviced. All round the service from Alex was excellent and I am very happy with my purchase, which was seamless. Also what I liked was there was no hard sell and I wasn’t pounced by a member of staff as soon as I set foot on the forecourt. I was free to wander and browse their stock. Would definitely take a look at their stock next time I come to change.

7. Oktober 2025
Bewertung ohne vorherige Einladung

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