The website is pretty easy to navigate. I can usually find my favorite face cream and complete my order in less than five minutes! I also love how there’s a description of the product, how it’s used,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shopping, ordering and the website were very helpful. Products were clearly represented and I appreciated the opportunity to order trial sizes of other products as well. Shipping was very prompt and w... Mehr ansehen
Unternehmen hat geantwortet
I really love the products and getting the trial sizes with my orders. I only wish that it wasn’t as expensive. My finances have a hard time keeping up with the cost, but I try to find a way to still... Mehr ansehen
Unternehmen hat geantwortet
I love the products I've tried and needed help figuring out what I needed and what served a duplicate process. The rep was great at providing me information to help me narrow down my selection!
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Kontaktinformationen
Vereinigtes Königreich
- biossance.com
4.3
Hervorragend
6964 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Items that were on sale were very…
Items that were on sale were very clearly marked. Checkout process was fast and easy. Account setup was straight forward and uncomplicated. I do wish the shipping cost and free shipping minimum was more clearly marked on the home page.
4. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwort von BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Great Product…
I have used this company a couple times and really like the face wash I purchase.
29. Juni 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
frustrated
I tried purchasing products earlier this year. I tried to use my points and they disappeared. I tried to contact customer service and was unsuccessful. This frustration is part of the reason I haven't purchased anything for several months. When I've looked again, it turns out they later "expired". I definitely would have used them if they were easy to find.
3. Juli 2026
Antwort von BIOSSANCE
Hello,
We sincerely apologize for the frustration you experienced with your points and the difficulty reaching customer service. We understand how disappointing it is when points expire, especially when you intended to use them. Your feedback is important to us.
A message has been sent to your account.
Kind regards,
Liam
Website is easy to work with
Website is easy to work with. Got what I needed with no issues.
3. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It was fine.
1. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good website
Good website but it is a bit difficult to locate specific items when they cross different uses.
2. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
My order was cancelled without an…
My order was cancelled without an explanation. Then I couldn't find my account. Here's the transcript from the chat with one of your people:
07/02/26 04:23 PM Sharon Harmon: I tried again. Do you even see that I have an account?
07/02/26 04:26 PM Samkelisiwe: Checking
07/02/26 04:32 PM Samkelisiwe: This account was cancelled.
07/02/26 04:34 PM Samkelisiwe: I haven't heard back from you for a couple of minutes. I just wanted to check if we're still connected?
07/02/26 04:35 PM Samkelisiwe: It looks like you've been offline for a while. Don't worry though, when you are ready to continue our conversation just drop us a message and we can pick up where we left off. For now, thank you for contacting us and we hope to chat again soon
Why was my ACCOUNT CANCELLED?????
7/13/26
Leah, thanks for your reply, however, the whole point is my account was cancelled. I cannot see the message you sent to my Biossance account.
28. Juni 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review.
I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
You had a product I use on sale and you…
You had a product I use on sale and you let me know! Thank you!
2. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Love their commitment to delivering…
Love their commitment to delivering high quality clean products, I enjoy this line very much and ordered through the website this time vs Sephora store and love the points and summer sale options offered and most importantly I was able to find my gel moisturizer that I couldn’t location on Sephora at this time, I will continue buying directly through biossance, fantastic shopping experience and very easy to find search and get detailed info on products!
1. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I got Biossance Squalane + Firm & Lift…
I got Biossance Squalane + Firm & Lift Dual Serum
as a gift, after I use it for 10 days, I found my skin especially the skin around my eyes getting better & better. I placed my 1st order right away, looking forward to try another products.
1. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Long time user of their products
Long time user of their products. Love them! It's great to have a beauty product that actually does what it promises.
26. Juni 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Been using the products for years
Been using the products for years, love the cleanser and oil, so when I saw the jumbo squalane oil on sale I had to buy and also told my friend to stock up.
1. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Gentle and good for sensitive skin
Good sales on favorite products. The products are gentle and great for sensitive skin. I've been using this brand for years and I get compliments on my skin frequently which at 63 is quite nice.
1. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Love the products so much but ordering is a nightmare
Love the products so much, but kept saying it ‘didn’t recognize’ my credit card (the one I use every day). Tried to get help in the chat and it kept saying it didn’t understand. Would’ve loved help from a human. Finally ordered with a different card but it took all morning and was super frustrating.
1. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you encountered with the payment process and our chat support.
A message has been sent to your account.
Kind regards,
Liam
It was the most frustrating experience
It was the most frustrating experience. I am a long time Biosssance customer and I didn’t appreciate the hoops I had to go through to buy from you. I had actually decided to quit you forever when I finally figured away to give you money.
It needs work.
30. Juni 2026
Antwort von BIOSSANCE
Hello Debbie,
We truly regret the frustration you experienced with your recent purchase. We understand how important a smooth shopping process is, especially for our long-time customers. We are actively working to improve our systems to prevent such difficulties in the future. Your feedback is invaluable as we strive to enhance our customer experience.
A message has been sent to your account.
Kind regards,
Liam
I have never ONCE GOTTEN A PROMO CODE…
I have never ONCE GOTTEN A PROMO CODE FOR ALL THE ADS I HAVE SIGNED UP FOR!!!
30. Juni 2026
Antwort von BIOSSANCE
Hello Andrea,
We appreciate you sharing your experience. We are reviewing our promotional offers to ensure fairness for all our valued customers.
A message has been sent to your account.
Kind regards,
Liam
My daughter introduced me to this…
My daughter introduced me to this product while she was visiting me. I tried it and liked it very much. Now I want my own!
28. Juni 2026
Antwort von BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
I stopped my regular Botox appointment…
I stopped my regular Botox appointment because of their copper peptide blue serum! It works so well it is quite literally my Botox in a bottle. I always have some on hand and even my partner to start using it. This stuff will keep you tight and toned and plumped in the most natural way. I love this brand!
12. März 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Love your products
Love your products. They help my skin to a point people asked me why I don’t have any wrinkles at my age(67)
28. Juni 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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