The website is pretty easy to navigate. I can usually find my favorite face cream and complete my order in less than five minutes! I also love how there’s a description of the product, how it’s used,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Shopping, ordering and the website were very helpful. Products were clearly represented and I appreciated the opportunity to order trial sizes of other products as well. Shipping was very prompt and w... Mehr ansehen
Unternehmen hat geantwortet
I really love the products and getting the trial sizes with my orders. I only wish that it wasn’t as expensive. My finances have a hard time keeping up with the cost, but I try to find a way to still... Mehr ansehen
Unternehmen hat geantwortet
I love the products I've tried and needed help figuring out what I needed and what served a duplicate process. The rep was great at providing me information to help me narrow down my selection!
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Kontaktinformationen
Vereinigtes Königreich
- biossance.com
4.3
Hervorragend
6964 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Website easy to navigate
Website easy to navigate. Excellent details for the products I was referred to from a friend.
2. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Satisfied repeat Customer
Website easy to navigate & find what you need. Products pricey but quality is good.
2. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Such an amazing skincare line- and I…
Such an amazing skincare line- and I love that I can safely use their products pregnant and breastfeeding!
1. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
System easy to order
System easy to order. I love the products and the shopping experience makes it even better.
31. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great company with great products for…
Great company with great products for sensitive skin.
31. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It was easy and really appreciated the…
It was easy and really appreciated the discount for first order!!
30. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Lifelong Customer
I have been using the products for years! They keep my skin soft and hydrated!
27. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great products and fast shipping
Great products and fast shipping, which I appreciate. I did however want to know why I didn't see the Biossance Squalene Glycolic Renewal Mask in your products. This is a great mask and I was wondering if you no longer carry it.
29. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Defective bottle, terrible customer support experience
First, I'll say I've been using Biossance products for 7+ years. I've recommended them to all my friends and family, which made this experience even more disappointing. The last vitamin c rose oil product I purchased was defective - the white dropper became unglued and leaked all over my toiletry bag. This has never happened before, but was unfortunate because this product alone is £48, completely wasted. The worst part is I spoke to 3 different customer support agents and all of them gave me completely different answers! The first one told me someone would reach out to me in a couple days, alas no one ever reached out. The 2nd person forwarded me to their compliance team and our chat got disconnected. The 3rd person said biossance can do nothing to help. So frustrating and absolutely terrible experience! I've spent over an hour trying to get a replacement for this and the process is so broken. Having to enter all my information more than once in each chat and explain the story over and over again.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIOSSANCE
Hi Haley,
Thank you for taking the time to leave a review.
We are sorry to hear your experience hasn't been positive and do want to look further into this. Can you please respond to the request sent to you via your TrustPilot account?
Kind Regards,
Stephen
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Rose Petal Extract
I bought some Rose Petal extract for a girl that did take it so after months of it sitting around, I decided, "Why not try it out myself?" And Wow! I gotta say that stuff is INCREDIBLE!! More guys gotta get on board with this moisturizing deal. The extract was $80! But worth every penny in my opinion.
15. April 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Biossance is very sketchy with returns
Biossance is very sketchy with returns. I was notified through tracking they rec'd my return. 7 days later I had to talk to couple different people & waste my time to get them to admit they rec'd it & process my $85.00 or so. There is no phone no. for them & the csr's dont really know what they are doing. I will never buy from this sheister company again. Not worth my time or money. 👎🏻👎🏻👎🏻👎🏻👎🏻 😠
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIOSSANCE
Hi Lisa,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the return of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I’m excited to try but… Lana M
I’m excited to try the products but neither the first time $20 off or the $20 off sign up for texts worked. I was waiting to get the text, waited one day too long, and missed out on a 30% sale you were having. Fix the tech!
26. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Is always a great experience with…
Is always a great experience with Biossence. I used to purchase through Amazon for so long... years actually. But now I am doing it directly. Is easier and I can get something back! Thank you!
26. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Helpful chat!
27. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Was offered a code as a first time…
Was offered a code as a first time shopper to receive a discount if I signed up for emails from Biossance. I signed up for the emails but the code did not work! Had to pay FULL price on my order, when it was marketed to receive a discount. Frustrating experience!
26. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Easy to check out and apply credits
26. Juli 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Signed up for emails and never got my…
Signed up for emails and never got my $20 off coupon. Asked customer service multiple times with no help. Really hoping the products are worth it.
26. Juli 2026
Antwort von BIOSSANCE
Hello Jacqueline,
We are truly sorry to hear about the trouble you've experienced with your coupon and customer service interactions. We are actively looking into this matter to understand what went wrong and prevent it from happening again. We appreciate you sharing your feedback with us.
A message has been sent to your account.
Kind regards,
Liam
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