The website is pretty easy to navigate. I can usually find my favorite face cream and complete my order in less than five minutes! I also love how there’s a description of the product, how it’s used,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shopping, ordering and the website were very helpful. Products were clearly represented and I appreciated the opportunity to order trial sizes of other products as well. Shipping was very prompt and w... Mehr ansehen
I really love the products and getting the trial sizes with my orders. I only wish that it wasn’t as expensive. My finances have a hard time keeping up with the cost, but I try to find a way to still... Mehr ansehen
I love the products I've tried and needed help figuring out what I needed and what served a duplicate process. The rep was great at providing me information to help me narrow down my selection!
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Kontaktinformationen
Vereinigtes Königreich
- biossance.com
4.3
Hervorragend
6964 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It was easy to order
It was easy to order. I do not know the quality of your products, but look forward to trying them. I looked your company up and it had good ratings, so I am expecting to like what I ordered. Thank you!
11. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great prices
Great prices! Great sale! I saw a great difference using your products a few years ago. But please bring back your Squalane + Phyto-Retinol from 2020! Please! It was the only retinol for me!
11. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The app did not let me log in and use…
The app did not let me log in and use the free shipping discount through checking out on the app
10. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The Good and the Bad
I like the Biossance product line but I feel that the prices have jumped quiet a bit after the aquisition. I also noticed that the VIP perks and purchase bonuses have been greatly reduced. To top it off I see many random "influencers" receiving tons of free products while your loyal customer base experience gets downgraded. The website shopping experience was fine, no issues placing my order.
10. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Your website is easy to navigate and…
Your website is easy to navigate and the specials you group together are most helpful!
10. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I started using your moisturizer n love…
I started using your moisturizer n love it
Saw sale on your advertisement n grabbed the opportunity to buy more
10. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
I easily found what I wanted at a very…
I easily found what I wanted at a very competitive price.
10. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very easy to maneuver online
10. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
the app is amazing !!
the app always makes things to easy to purchase, and with the sales and little gifts how could i not!! i went to sephora yesterday and checked the biossance app while there and saw y’all’s sale and walked right out of sephora to order from yall. much love always !!
9. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Didn't receive new customer discount
Customer service horrible. Live chat did not help me. Never received $20 discount for signing up as new customer as website stated i would. Sent an email. I hope i get this to apply to next order. So far horrible experience!!
9. August 2026
Antwort von BIOSSANCE
Hello,
I am truly sorry to hear about your frustrating experience and the trouble you've had with the new customer discount. It's disappointing that our live chat couldn't resolve this for you. We understand your concern and are looking into your email to ensure this is addressed for your next order.
A message has been sent to your account.
Kind regards,
Liam
Website easy to navigate
Website easy to navigate. Lovely product choices. I also got the friends and family sale!
9. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
More Bundle Options Please
Love your products. Navigating to what I need and self check out is fast and easy. Wish it would clearly tell me if I can redeem points and use them or not during sales. Don't want to redeem and not be able to use them. Also wish I could make my own custom bundle for 35% off. You guys got me excited before when you recently did have a similar promotion but I was unable to select 3 products I actually use so it was pointless. Also bring back the bundle with 2 marine algae eye creams please!!!!
9. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
It is promoted online to receive 3…
It is promoted online to receive 3 gifts for purchase of $85 or more and I’ve just spend almost $300 on my order and never was given an option to choose any three gift. I even cleared my history and nothing. This has never happened before as I’ve been able to use a coupon before. Really disappointed.
8. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for sharing your feedback. I sincerely apologize for the frustration you experienced with the promotional offer not appearing during your recent purchase. I understand how disappointing it is when an advertised offer isn't available. We appreciate you bringing this to our attention.
A message has been sent to your account.
Kind regards,
Liam
Agent did not help in telling me where…
Agent did not help in telling me where to go to add the free gifts. Had me on the chat for almost half an hour.
8. August 2026
Antwort von BIOSSANCE
Hello,
We're sorry to hear about the difficulty you experienced with adding your free gifts. We are reviewing this interaction to improve our support process.
A message has been sent to your account.
Kind regards,
Liam
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Your promotion states that $85 or…
Your promotion states that $85 or larger purchase will receive three gifts. My order was $123 before using my points and I did not get the choice to pick any of the promotional items or gifts.
7. August 2026
Antwort von BIOSSANCE
Hello Jeneille,
We appreciate you bringing this to our attention. We understand your frustration regarding the promotional gifts not being offered with your qualifying purchase. We are looking into why this occurred to prevent it from happening again.
A message has been sent to your account.
Kind regards,
Liam
I just ordered the copper peptide serum…
I just ordered the copper peptide serum and it was very easy. I am looking forward to trying your product
8. August 2026
Antwort von BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Bad support and not trustworthy
When I first came to your site I spun and received $20 off which I never got. Today I received a text for 30% off which I didn’t get either. This will be my last order from your site.i also chatted with someone on your site and they said to give it time to get the $20. Never received it. Not trusting anymore.
8. August 2026
Antwort von BIOSSANCE
Hello BRoman,
Thank you for sharing your experience. I sincerely apologize for the frustration and inconvenience you've encountered with the promotional offers. I understand how disappointing it is when promised discounts aren't applied, and I regret that this has led to a loss of trust. We are truly sorry for these issues.
A message has been sent to your account.
Kind regards,
Liam
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