BigWantsYourCar.Com Bewertungen 

3'132
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

They did everything they said they would from the valuation to collection. The price quoted was maintained and no additional negotiations were attempted. 100% would recommend if you are selling a c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Offered a good price, efficient admin support during the process and even stood by their original offer when I reported a minor mishap between offer and sale. Unusually fair in this day and age! Drive... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great experience dealing with this company. Price agreed from initial phone calls, no hassle or messing about, price paid for how I described my vehicle. Lovely Lady Alison, came on the dealers b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Brilliant service. Sold car within a week after first getting the confirmed quote (which was more than Motorway). No value taken off at collection (send the pictures AND video to get the most accu... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

3132 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(3'132)

292 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

No response

Contacted them. Uploaded photos. No one got back to us. Emailed them no reply. Rang the number and on hold for 30 minutes and no one picked up. Obviously don't want the business

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Caroline,

Thank you for sharing your experience. We’re sorry to hear that you’ve had difficulty getting a response from us after providing your vehicle details and photographs.

We understand how frustrating it is to be left waiting, especially after taking the time to complete the requested steps and then trying to contact us by email and phone. This is not the standard of service we aim to deliver.

Thank you again for your feedback, it helps us identify where we need to improve.

Kindest Regards,
Big Wants Your Car

Bewertet mit 1 von 5 Sternen

WHERE ARE YOU???

So far, not a word although they don't stop sending me emails and texts reminding me that they want my car. I have sent them the car info several times. Bizarre way to do business. Must be good news for their competitors such as webuyanycar.com who have a proper booking system.

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Charley,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to receive reminders from us while waiting for a response.

This is not the level of service we aim to provide. We’d like the opportunity to look into what happened and understand why your vehicle information was not followed up as expected. Please could you contact us directly with your details so we can investigate this for you and make sure it is resolved?

We appreciate your feedback regarding the booking process and will take your comments on board as we continue to improve our service.

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

I have just sold my car to big and from…

I have just sold my car to big and from start to finish they were excellent from the price they offered to the collection. No hassle at all. They gave me a price that I was very happy with at least 2k more that that other company we buy . Thank you

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Guest,

Thank you for your amazing 5 star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Bewertet mit 1 von 5 Sternen

My experience was clearly below par

My experience was clearly below par. They came to take my car. But I had to rush for work. But the guy was happy with the condition of the car and agreed with the mention price. Once I rebook the collection the new inspector came and said I will have to change tyre and rebook again. So, I had to rebook collection and they charged me £150 for that and then knocked down the price £200. I wouldn't recommend anyone.

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Mridha,

Thank you for taking the time to leave us a review.

I am so sorry to hear that you had to rebook the collection the first time, as you had to work, and when the second was arranged, an issue was raised with the tyres with caused a charge of £150, and some money was knocked off the price when the vehicle was finally collected.

I have passed on all of your comments to the relevant teams so that this can be reviewed internally to ensure that we are offering the best possible service to our customers.

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Excellent experience

Fast, friendly process from start to finish with a realistic valuation and swift payment.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi J Holford,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Great company Excellent service

Excellent service, very nice guy picked up car and guided me through everything , very very simple process , will absolutely recommend Big, to anyone who wants to sell their car and will certainly use again

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Keith,

Thank you for your fantastic 5 star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

The whole process was so easy

The whole process was so easy. We agreed a price really easily, they had someone come and check the car and then drive it away from my house. I was paid before they left and they checked everything had gone through. Easy from start to finish

15. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Chris Frusciante,

Thank you for your amazing 5 star review!

I will pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Amazingly easy process

Amazingly easy process. Got a price i was happy with. Sales and collection of car easiest thing ive ever done!
The driver cane to collect super professional and helpful. Would highly recommend!! Having sold p/x and auto trader before this is by far the best experience.

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Elaine Hilton,

Thank you for your amazing 5 star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Superb dealings good professional…

Superb dealings good professional company to deal with....

Thanks

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Joseph,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Selling direct to a car dealer has got to be better

First time using BIG, (have used others) and I think they are the best. You have to honest with pics and description, as the person who picks it up takes a load of pics, checks engine running, tool kit, thorough visual inspection. If all is good, you get the price they quoted you - All went well with my collection and was paid within seconds. All people very polite and friendly - would use again

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi David Jackson,

Thank you for your amazing 5 star review!

I will be sure to pass on all of your comments to the team.

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Happy seller David96ynwa

Great experience dealing with this company.
Price agreed from initial phone calls, no hassle or messing about, price paid for how I described my vehicle.
Lovely Lady Alison, came on the dealers behalf did all the check and necessary update with her computer, very professional and a joy to deal with.
First time I have sold a car this way, but must admit it was so straight forward, I would highly recommend selling your car to Big Motoring World 💯

David

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi David Doke,

Thank you for your amazing 5-star review!

I will pass on your lovely comments to Alison and the rest of the team.

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Highly recommended

This was my first time selling a car through this channel, and they provided step-by-step guidance and continuous updates, which was very reassuring.
On the day of delivery, Michael Downer was extremely patient in explaining each step; he was very professional and polite.
There were no deductions whatsoever; the price was the same as the original quote.
Highly recommended.

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Herrick LO,

Thank you for your amazing 5 star review!

I will pass on your lovely comments to Michael and the rest of the team.

Kindest Regards,
Big Wants Your Car

Bewertet mit 1 von 5 Sternen

WASTE OF TIME

Bad experience, I appplied with my registration number, had a response back with a offer and sent in all the details they requested and was told that someone would get back to me, a number of times someone would contact me to ask if anybody had been in touch and every time the reply was the same “NO” I was still waiting. I then rang and was told someone would get back to me in 5 - 10 minutes, 2 hours later I rang back only to be told that they were not buying my type of car at the moment. WHY MAKE AN OFFER WHEN THEY ARE NOT PURCHASING CERTAIN TYPES OF CAR.

3. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Unhappy Customer,

Thank you for leaving us a review. We are so sorry to hear that you had a bad experience with us. We completely understand that this should have been communicated to you earlier and apologise for any inconvenience that this has caused.

Unfortunately, as you haven't responded to our request for further details, we have been unable to locate your details. If you would like to discuss this further, please use the link below to access our contact us page.

https://bigwantsyourcar.com/contact-us/

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, quick and simple. Price paid, was price initially quoted, no awkward conversations about cost when the car was picked up. I would caveat, I was totally ho est when I sent pictures and advised if any issues with the car. Micheal, who picked it up was great, fully explained the process. Would totally recommend this company.

3. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Mark,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Sold my car to BWYC !

Sold my car to BWYC - they gave me the best price of all the online buyers.
System was fast, with lots of communication , and car was collected by a nice bloke, who was very efficient ! Money came through instantly !
I’m impressed !!!!

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi R Ireland,

Thank you for your amazing 5-star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Good service and fair price with no…

Good service and fair price with no quibble. Phone wait times can be very long and emails duplicated, but overall a very efficient way to sell your car quickly.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi NM,

Thank you for your great 5 star review!

I will pass on your lovely feedback to the team.

Kindest Regards,
Big Wants Your Car

Bewertet mit 5 von 5 Sternen

Fantastic company to deal with

Fantastic company to deal with , very professional and courteous from day one , especially Chloe you dealt with my car sale & auction cost .
And also MY DRIVE ( Andrew ) who uplifted my car was very well mannered and professional going through my car for auction sale & transfer , I would recommend both parties if anyone is willing to sell there cars .
Thank you from myself & and my wife Ann.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Ann Devine,

Thank you for your amazing 5-star review!

I will pass on your lovely comments to Chloe and Andrew.

Kindest Regards,
Big Wants Your Car

Bewertet mit 1 von 5 Sternen

Offering high prices to get you…

Offering high prices to get you suckered in. Then warns me about other companies doing this.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Steve,

I am so sorry to hear that you were disappointed with the valuation that we provided.

Unfortunately, we have been unable to locate your details and we have yet to receive a response to our request for further information via Trustpilot.

Should you wish to discuss this further with a member of the team, please get in touch at 03303410909. Otherwise, we wish you the best in selling your vehicle elsewhere.

Kindest regards,
Big Wants Your Car

Bewertet mit 1 von 5 Sternen

Do not sell to them - awful customer service

Awful awful company to sell your car with - avoid at ALL costs.
Filled out the information online (photos, service etc) and was quite quickly called to discuss a price, which after thinking over for a day or two, I was happy to accept. Called them back to accept and spent the best part of 2 days having to sit on hold (as they were too busy) or being told they’d call back and they never did. When finally I got through to someone, who was actually helpful, they said that I would be passed on to a lady in payments and to expect a call by the end of the afternoon. Lo and behold, she never called. After calling back AGAIN, they told me she was packing up her bag to leave work in 10minutes and could we speak another day!!! After some cross words a lady finally came to the phone (not the said lady at the beginning) and sent me the documents to sign and upload for the collection. That evening I completed all asked of me.
I was told someone would call me - they never did. After calling again, I was told one of the forms needed to be re-done which I did immediately. After another three times calling this mystery lady and having a “thumps up” reaction to my email, I finally got through to a receptionist who told me they were actually not going to go ahead with the sale!!!!!! They felt one of the documents, sent by my service company, wasn’t valid as the company sent a photo of an excel and a photo of the PDF. I said I could get them to speak to them or I could get a stamped letter - anything to prove it was real and valid and she told me they were not interested. I asked why no one had contacted me (my car is due a collection in 48hours) and she said I’m “on a list” to be contacted!!!! When questioned why this morning I wasn’t told when I was informed about updating a utility bill, she said that the person who spoke to me was in the wrong and should have told me!!!!
AWFUL AWFUL customer service and now I’m left starting at square 1 as I had another offer that I rejected for Big Wants Your Car.
DO NOT SELL TO THEM.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von BigWantsYourCar.Com

Hi Emily,

Thank you for taking the time to leave us a review.

Your experience with what you have detailed falls well below par with what we expect from the staff here at Big Wants Your Car and is not what we would want any of our customers to experience. We certainly would not wish for our customers to leave feeling as you did.

I apologise that you had trouble getting in touch with a member of the team and that you were not notified sooner that we would not be purchasing your car. I completely understand that this led to frustration and disappointment.

I have passed on all of your feedback to the relevant management teams to ensure that we work towards improving our services and communication.

Whilst I understand this does not take away from the upset and disappointment you experienced on what should have been a happy and exciting day, I do hope that no repeat of this is seen again in the future.

Once again, my sincere apologies; however, I can assure you that the necessary steps will be taken to ensure that the best possible service is offered moving forward.

Kindest Regards,
Big Wants Your Car

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