Ordering was simple, the delivery was on time. Only very tiny issue was the courier left the parcel on our front porch step and the door open outwards so we had to call him back and ask him to move... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service and prompt delivery. Rang for advice before purchasing a bathroom humidistat fan. Was assured a genuine part and that as an electrical wholesaler part had warranty and how t... Mehr ansehen
Unternehmen hat geantwortet
I have previously bought lamps from LED Bulbs but now as they have joined forces with Big On Electricals I will continue to buy from them. Big On Electricals gave very good service and good offers.... Mehr ansehen
Unternehmen hat geantwortet
Prompt next day delivery. Enabled a much liked dining room light (one of a pair, no longer available) to be repaired, avoiding the need to buy a new pair that we would not have liked as much.
Unternehmen hat geantwortet
Unternehmensdetails
Über Big On Electricals
Vom Unternehmen geschrieben
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Kontaktinformationen
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Vereinigtes Königreich
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4.5
Hervorragend
17'930 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very Quick delivery
Very Quick delivery, easy transaction and great product ! Thank you !
29. Juni 2026
Antwort von Big On Electricals
Hello E,
Thank you so much for your wonderful review. We're delighted to hear you found the ordering process easy, your delivery was so quick, and that you're pleased with your product. Thank you for taking the time to share your feedback – we really appreciate it! 😊
Best wishes,
Elise
Antwort von Big On Electricals
Hi NN,
Thank you for your great review. We're delighted to hear you were happy with our delivery and the service you received. We really appreciate your kind feedback! 😄
Best wishes.
Elise
Antwort von Big On Electricals
Hi B,
Thank you for your wonderful review. We're delighted to hear you were impressed with our super fast delivery. We really appreciate your kind feedback! 🚚
Best wishes,
Elise
Amazingly fast delivery
28. Juni 2026
Antwort von Big On Electricals
Hi Jo,
Thank you for your great review. We're delighted to hear you were impressed with our amazingly fast delivery. We really appreciate your kind feedback! 🚀
Best wishes,
Elise
cheap price and quality
1. Juli 2026
Antwort von Big On Electricals
Hi EP,
Thank you for your great review. We're delighted to hear you were pleased with the quality of your product and found it to be great value for money. We really appreciate your kind feedback! 👍
Best wishes,
Elise
Delivered when they said they would…
Delivered when they said they would think company is very good would certainly recommend them
29. Juni 2026
Antwort von Big On Electricals
Hi BC,
Thank you for your wonderful review. We're delighted to hear your order was delivered when promised and that you were pleased with our service. Thank you for your recommendation – it really means a lot to us! 😄
Best wishes,
Elise
Antwort von Big On Electricals
Hi P,
Thank you for your lovely review. We're delighted to hear you were happy with our super efficient service and delivery. We really appreciate your kind feedback. 🚚😊
Best wishes,
Elise
Check the small print!
Hi Elise.
It might be a good idea to read things through properly before replying to reviews!
I never mentioned guarantee or warranty whatsoever. What I was talking about was "a cover". You know, "a cover" that you put over something to protect it! On the Meaco website site they call it a "storage bag".
So my point was, if I had purchased direct from Meaco I would have had something (call it whatever you like) to protect the fan when not in use, which I did not receive from bigonelectricals.
Hope this clears things up now I have made it less difficult for you to grasp.
Charged the same on line as the manufacturer's web site but did not include the cover that the manufacturer did if buying direct from them.
Should have spent my money with the manufacturer direct and got a cover.
Challenged this and was told sorry we don't provide a cover. (Happy to charge the same amount though)
Could have at least offered the cover at a reduced price as compensation.
Now have to buy the cover separately at over £20 and pay postage.
Delivery from DPD (for a change) was spot on.
26. Juni 2026
Antwort von Big On Electricals
Hi Kirk,
Thank you for your feedback. We're sorry to hear you were disappointed.
Just to clarify, your unit does include the standard 3-year manufacturer's warranty, so it is covered. The additional cover you're referring to is an optional extended warranty offered directly by Meaco. As an authorised retailer, we aren't able to sell or include this extended warranty, as any warranty support after the initial 30 days is handled directly by Meaco under their own policy.
We appreciate that purchasing directly from the manufacturer may include different offers or promotions, but these are set by Meaco and unfortunately aren't something we're able to replicate.
We're pleased to hear your DPD delivery went smoothly, and we appreciate you taking the time to share your feedback.
Best wishes,
Elise
Antwort von Big On Electricals
Hi John,
Thank you for your great review. We're delighted to hear you found the best price for your product and that your order was delivered promptly. We really appreciate your kind feedback. 👍
Best wishes,
Elise
Antwort von Big On Electricals
Hi Carmen,
Thank you for your lovely review. We're delighted to hear you were happy with our speedy delivery and that you're pleased with your product. Thank you for taking the time to share your feedback – we really appreciate it! 🎉
Best wishes,
Elise
Antwort von Big On Electricals
Hi Paul,
Thank you for your great review. We're delighted to hear your order arrived promptly, was well packaged, and was exactly as described. We really appreciate your kind feedback! 📦
Best wishes,
Elise
Antwort von Big On Electricals
Hi Hakan,
Thank you for your great review. We're delighted to hear you were happy with the quality of your product, our competitive pricing and the quick delivery. We really appreciate your kind feedback! 👍
Best wishes,
Elise
Fabulous company
Fabulous company. Order placed and delivery made super fast. Will definitely use again. Thank you!
28. Juni 2026
Antwort von Big On Electricals
Hi A,
Thank you so much for your fantastic review. We're delighted to hear you were pleased with our super fast delivery and overall service. It's wonderful to know you'd choose to shop with us again. Thank you for your kind words and support – we really appreciate it! 💙
Best wishes,
Elise
Very fast delivery and excellent product
26. Juni 2026
Antwort von Big On Electricals
Hi Mr. Curry,
Thank you for your wonderful review. We're delighted to hear you were happy with our very fast delivery and that you're so pleased with your product. We really appreciate your kind feedback 🌟😊
Best wishes,
Elise
A excellent experience I ordered it at…
A excellent experience I ordered it at 14.30 on Friday and received on Saturday afternoon and it was the cheapest I could find and the only company that had it in stock.
26. Juni 2026
Antwort von Big On Electricals
Hi Peter,
Thank you for your fantastic review. We're delighted to hear you had such an excellent experience and that your order, placed on Friday afternoon, arrived the very next day. It's also wonderful to know we had the product in stock at a competitive price when you needed it. We really appreciate your kind feedback 🎉📦
Best wishes,
Elise
The bulbs produce a noticeable…
I would not recommend buying from this company.
The customer service is extremely poor. It is very difficult to contact support, and the return process is unnecessarily complicated.
The light bulbs I received produced a constant electrical humming noise during normal use. Instead of allowing me to return the faulty items, I was asked to record a video of the issue. Anyone familiar with this type of electrical humming will know that it is often not captured properly by a phone microphone.
To make matters worse, I was expected to pay for the return myself. For two light bulbs worth £11, I had already paid £5 for delivery and would have had to pay £25 return postage as well, making the return pointless.
What was advertised as “14 days Easy Returns” turned into a frustrating and time-consuming experience. I will not be purchasing from this company again.
22. Juni 2026
Antwort von Big On Electricals
Hi Daria,
Thank you for your feedback. We're sorry to hear you've experienced an issue with your bulbs.
Our colleague has been in contact with you and has requested a short video demonstrating the issue you've described. This is a standard part of our troubleshooting process and helps us determine the quickest and most appropriate resolution.
In fact, depending on the outcome of the video, it may not even be necessary for you to return the items. We're simply waiting for the requested information so we can move your case forward.
As soon as we receive the video, we'll continue assisting you and work to resolve the issue as quickly as possible.
Best wishes,
Elise
Easy to navigate the website and place…
Easy to navigate the website and place an order and arrived the next day perfect thank you
25. Juni 2026
Antwort von Big On Electricals
Hi Danny,
Thank you for your lovely review. We're delighted to hear you found our website easy to navigate, the ordering process straightforward, and that your order arrived the very next day. We really appreciate your kind feedback 📦
Best wishes,
Elise
I ordered a fan to help combat the…
I ordered a fan to help combat the recent heat wave. Although the ref original delivery date was a few days away, it actually arrived the very next day, amazing.
There was a minor fault which I reported to BOE. I received a prompt reply from Monica who guided me through the small problem. I cannot speak too highly of BOE customer service, especially Monica who was particularly helpful. To top it off I was granted a 10% refund on my purchase, how good is that during these hard times?
The fan is great and cannot recommend BOE highly enough, well done.
Terry Buckley
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Big On Electricals
Thank you so much for your fantastic review, Terry. We're delighted to hear your fan arrived much sooner than expected and helped you through the recent heatwave.
It's especially wonderful to hear your kind words about Monica. We'll be sure to pass your feedback on to her, and we're so pleased she was able to resolve the issue quickly and provide the support you needed.
Thank you again for your recommendation and your generous comments. Your support means a great deal to us, and we hope you continue to enjoy your fan 🌬️
Best wishes,
Elise
The fan was delivered on time and is…
The fan was delivered on time and is well made and efficient
24. Juni 2026
Antwort von Big On Electricals
Hi Penelope,
Thank you for your lovely review. We're so pleased to hear your fan arrived on time and that you're happy with its quality and performance. We really appreciate your feedback 🌿
Best wishes,
Elise
Amazingly quick delivery and items as…
Amazingly quick delivery and items as ordered. Cannot fault service or products
24. Juni 2026
Antwort von Big On Electricals
Hi Scott,
Thank you so much for your wonderful review. We're delighted to hear your order arrived so quickly and that everything was exactly as expected. It's fantastic to know you were happy with both our service and the products. We really appreciate your kind feedback 🚚✨🙌
Best wishes,
Elise
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