Big Bear Vacations Bewertungen 1’131

Great Service,
I left my IPad at our cabin and they mailed it to my house at no time...
Thank you:)

Always excellent service!
Cabin was awesome!!

The website and phone service was great and we had a great time with the selected property. Thank you, I will definitely reach out to Big Bear Vacations in the future when we head out there again!

I have sent a review about my experience staying here right after our visit responding to an email about feedback and I have yet to hear back from anybody.

If you are looking to stay at a filthy house, filled with animal fur, grease, broken furniture, roaches and other bugs, dog poop all over the garden and a really noisy furnace, then this is the please to be!!

Not worth the 3 hours waiting line for the checkin at all!

Worst spend money ever!!!

Few minor petty complaints with the rental company over our booking period; service was decent but not great. However, overall a great experience with the property and our stay.

The house was not vacuumed. You lose two days by checking in too late and checking out too early. We got there a little early around 2:30 PM to check in, they told us that we have to go back at 4:00 pm. We went back on time and we had to wait on line to check in, by the time we got to the house, it was around 5:30 pm.
I don't like the idea that we can not see the location of the house the time we book; just pictures. And we don't have access to the garage.

We had a great experience. The property was perfect. The price was right. Everyone at Big Vear Vacations was helpful. One of the reservation agents even lets us use her spare snow boots, during our visit. We will be back.

We left the property one day early because of its condition.

We had a great time on our Big Bear getaway. Everything went very smoothly with the rental experience with Big Bear Vacations. We will definitely use them again in the future. Loved the Barefoot Bungalow house!

Easy to book, friendly staff, cabins just like on the pix

Big bear vacations is a great company to book a rental through. I have never had any issues. The cabins are always clean when I arrive, check in is easy as is check out.

Check in time was too long (1:45 minutes), cabin was not clean, a hotel too
Is way cleaner.

Awesome , and super close to bear summit

Wonderful experience. Would book with them again!

Very professional . everything was smooth, and the house was perfect

Although the cabin/house was nice there was a lot of things that were brought to my attention about it being poorly maintained and updated. The Foosball table had broken parts. The dining table was very squeaky and moved way too much. One of the cabinet drawers in the hallway bathroom was broken. The back door was broken in 3 different places. It was very hard to go out and come back in with out having the hassle of the door. The blinds in the billiards play room were broken as well. Most blinds only coverd half way and the other remaining half wouldn't go up or down. The downstairs guestroom had broken closet sliding doors. Also the door in the same room that led towards the front /garage wouldn't close properly without having to push with force. Very unsafe if it didn't close properly.

Unresponsive and the rates are too high. We paid way to much for cleaning and the places was filthy. Visible hair and dirt on the hard furniture. The upstairs bed was like a ROCK. I tried numerous times to email Big Bear vacations and noone ever responded to make it right. I will never book with them again.

Checking in was a breeze, staff was helpful and courteous. Cabin was cozy. Minor issues, cabin was cozy but not very comfortable, recyliner needs to be replaced, beds are hard, overall our comfortably was okay. I still give it 4 stars because it was still a great experience.

I didn’t like the place very much. It’s very dated and there were no extra blankets provided for the trindle. Given the season, I would have expected that there be extra blankets provided. I would not go back to this property. The kitchen & bathrooms seems to be more modern but the closets were very off and had no doors.