betmgm.ca Bewertungen 96

Terrible...Had a complaint as their bonus structure was flawed; Withdrawing actual balance money from my account instead of bonus funds. Informed them of this with an email and a week later it's been crickets and tumbleweed (Their policy is to address the matter in 24 hours). They don't care. Once they have your money, that's all that matters. Stay away: There are plenty of books in Ontario and most of them actually respond to customer concerns...

Update: Finally got back to me, admitted they made a mistake by essentially withdrawing money from my actual balance rather than my BONUS balance, yet still refuse to compensate me for their admitted error...

Like I originally stated: Stay away! This is what you are dealing with...

So I guess I'm like anybody else I got scammed and here's my story if anybody else had this happen please send me any kind of help possible that I be able to get my money back here is my story only been playing for 3 months only had the casino app and not the sportsbook app so far the Sparks app never screwed me and I've been playing for a couple weeks anyways getting back to the casino. I went along did a deposit all seen fine and dandy got the bonus but Time after Time after Time I could not win nothing so just like anybody else that has the extra cash well maybe one more round maybe one more on the round next thing you know my bank gave me a call to confirm I was doing all these bets I confirmed but didn't realize that some of them were actually double dip so it's like you ask for 200 you get 400 and it's not that was bonuses because I used them up so I could not get extra money and I tried to keep it small but next thing you know I started noticing after I increased to 1,000 next thing you know I didn't notice every time it happened not in a row it was random that I would ask for a deposit withdraw it from my bank account and when the game refreshes instead of 1,000 it's 2,000 so I had to double check my bank and now I knew what they were talking about that some of the withdrawals that was getting from my bank was double my asking as I explained up above of setting for 1,000 they take $2,000 charge my bank account when all I ask is for $1,000 so now I'm in a hole I did ask customer service of what was going on my then casino account got locked could not log in so I had to call again customer service that's what was going on because now the pop-up I was getting was suspicious activity and that's why I was not allowed in. So so when getting off the phone with customer service they said there was nothing wrong with my account and left it as is then mysteriously I had no appointed they call it a VIP customer service representative that you have on hand and ever since then I almost lost all my sporting bets I don't know but now I'm in the whole........what by LAW ...can I do?........It seems we all have a story......what can we do?..... accept that we are all gullable Idiots?

Don't ever play here, they are not a regulated or fair casino. Nothing but problems with the app, the games run slow, and two years playing and not once ever won even one dollar. Given that I've deposited over six thousand over the year, not one dollar on any game in here.

Played on this site for years won some lost some overall was a fun experience. The customer service is terrible.
I deposited money via paybilt on Thursday night. The money didn’t get allocated anywhere and Friday I saw an email asking where I wanted it sent. I chose mgm. The money didn’t get deposited in my player account so I figured I would just get it back maybe it was missing a refernce code or something because I’ve never had to allocate the funds this way. I then deposited more and that one went through normally: the next day i still didn’t have the original deposit or an email saying something was wrong and the money would be returned to my account (had that happen in past). So I reached out to customer service. Provided the email confirming deposit time stamped, with a reference number and these morons keep referencing the d posit I made after that saying it was successful or the one from the day prior or the day after. I’ve told them multiple times in chats and emails that none of those are in dispute only the one with a specific reference number. They keep giving me the run around and can’t look at th specific deposit I’m talking about. Now they want a pdf bank statement to look into it. Which isn’t going to tell them it got deposited to mgm it’s only going to show the generic company.
I closed my account because the service is so abysmal.

I joined up with my Alberta address and they let me start an account.Once I deposited money they said I wasn't eligible to play because I'm not from Ontario...Now they won't refund my money and sent me a link to gain access to my bank account...These people are SCAM ARTIST...STAY THE F@$# AWAY!

When you first join you will win. After the first payment good luck ever winning again.

So i ended up signing up in a whim and was given a $100 no deposit bonus with a 10x wager.
I ended up getting $550 out of that bonus.
I had to make a deposit in order to withdraw the funds, so i did. and i got my money within 24hrs

Seems pretty great right? It was! But i should’ve just took the winnings and NEVER played BetMGM ever again, because it’s just like everyone else says….. you win at first, then after your first withdrawal they screw you over, never letting you get any wins whatsoever, ever again.

I decided i would try the 100% deposit match bonus after i got the $550 that i won. It has a 15x wager. So i deposited $100 and i cannot get a win for the life of me.

I wish i read the reviews before i made the mistake of depositing $100 after i won, but im glad i at least found out the truth when i did, instead of -$200 or more down the road lol

Anyways, if you want to give them a try, go for it! do NOT continue playing after your 1st withdrawal, if you do because you think you might keep winning, please set a loss limit and be sure to pull out and never look back at MGM once you hit that limit.

Betmgm is blantantly rigged hands down....this place just sucks....hate em

This time of many I was given free play won and then won't let me play. Other times it blocks me from playing anything if it thinks I'm going to win after spending hundreds on a game. Very controlled!

The app steals your $. Placed a bet but my account was deducted 3x the bet. Customer service does nothing. Be sure the screen record your play. Support does nothing to help. Just make you email them and waste your time

I will not be playing anymore, put in $200 and played multiple games and never even got free games or any real wins.

The odds of winning are 5%
You lose so much and never trigger any good bonus. It’s a scam to even play. Down 300$ in two days. Completely trash.

I've never been so angry at an online casino! I deposited 40$ to my account that I've played before. This time when I went to open up a game, it told me I needed to download this location app or something. When I tried it gave me a 404 not found message. Wouldn't let me open the game. I called customer service and they said there was nothing wrong on their end. That it must be my device. It's a new flip z6! Nothing resolved no answers from the call center obviously in Phillipines...I was given links that also won't open. Now they say email a screenshot of the message to their email address and wait up to 3 days!!! And my 40$ can't use it..bullshit, horrble experience
..my rating -10!!!

Horrible casino. Losing is the name of the game here at betmgm. They will steal your money without even a Hick-up...I've lost about 12 grand in the last year. I know, dumb right.
Positive..
Withdrawals were quick for me. I was never hassled about my withdrawals. That's the only good thing.
Negative...
Everything except withdrawals is a negative with bet MGM. I complained today about not winning and they closed my account.. LoL...maybe that's a good thing..

Bait and switch techniques now beoing utilized by BetMGM in Ontario. Offer me a 50% sports deposit bonus then attempt to switch the offer in the
"BONUS CODE" as a 25% CASINO bonus.

Thieves like these need to be banned from operating in Ontario. Not to mention their 93% RTP on slots is criminal in itself!

This explains it all, do not bet with this scammers, check on YouTube.

Suburban Chicago man wins big only to have it all cancelled.

They do this often.

***Don’t trust BET MGM ONTARIO***

I played a game Raging Rex 2 extensively for long term play. When I got enough scatters to achieve the bonus, the game was shut down during the bonus round. I was winning over $3000 with many spins left. I was finally receiving my rtp % from the game when all of the sudden the game shuts down. I’ve played for many years and this game shut down in a different way than if it was just an error from the actual game. If that was the case then when I re entered the game it would’ve continued from my previous session. This was not the case. The game was gone “poof” as if i never received the bonus round and my account balance had no change. It wasn’t in the games history either. This clearly looked like BETMGM ONTARIO shut the game down themselves and was later confirmed via chat and phone call with a supervisor. I have screenshots of their reps confirming my unfinished game and was advised I would receive action from their appropriate team and receive a response within 24-48hrs. I was very patient and waited weeks before contacting them again via chat. When I reached out again, all of the sudden the BETMGM representative advised that said unfinished game never existed. I called and finally got to speak with a supervisor in New Jersey USA as my previous calls I ended up in a call center located in Manila of which I was hung up on 6 times, transferred to random voice mails of people with whom don’t even work for the organization. Was a strange experience. The supervisor confirmed the unfinished game existed but BETMGM closed it out to do a check of the game was working fine apparently. This makes no sense as right after the game closed I was still able to access the game and wager money immediately? If the game truly was closed for a maintenance check or whatever then it shouldn’t have been accessible still and accepting bets. Nothing was wrong with the game. BETMGM just didn’t want to pay out the winnings which I must assume would be well over $3000. The representative advised they credited my $1 wager back to my account of which I wagered to receive the bonus. I advised this is unacceptable and illegal behaviour and at this point I will have to further my complaint to the gaming commission as the supervisor informed me they would escalate the issue and I’d have a response within 48hrs. Again they are ghosting me. I would advise to avoid this company at all costs. Potential illegal operations.

Worst site I've ever played doesn't pay anything such a scam you can even hit a bonus no matter how much you put in and if you do some how be prepared to still win nothing but 10 dollars

Good luck winnling, the RTP is a joke. I took screenshots but unfortunatly I cant upload them here. I have numerous examples but today in my frst and only game it took 25 spins before I won anything. I ended up with 0.23 cents after completing 25 (@
20 cents per) spins. I read on another site that all Ontario igaming registered casinos, including this one, are 80 RTP across all slot games, despite what the game states. Looks to be lower if you asked me.

Worse company out there stay away!!!! Expecially in Canada!!! I won some money and they kept it and than suspended my account! It’s biggest scam web site in Canada!!!! Best advice don’t sign up neither deposit money. Lots of other web sites 👌👌