I have used Benjamin app for a couple years now and I’ve never had an issue with trying to withdraw money. Once they revamped their payout system, I have yet to get any of my withdrawals that I’ve ask... Mehr ansehen
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I have used Benjamin app for a couple years now and I’ve never had an issue with trying to withdraw money. Once they revamped their payout system, I have yet to get any of my withdrawals that I’ve ask... Mehr ansehen
Unternehmen hat geantwortet
I loved the site until they changed everything at the end of 2025. Now my money has sat in a queue since December 9th, 2025. They used to allow you to withdraw into gift cards to just about any stor... Mehr ansehen
I have been waiting since December 10, 2025 for a $25.00 cash out with a $1.75 cash out fee. Many responses. Same story. Then find out company with a Finland phone number with a NY address. Very dis... Mehr ansehen
In 2025, Benjamin was a pretty good app. I was earning money and able to withdraw very easily, straight to my bank account with a few days delay. My only complaint was that games didn't always conne... Mehr ansehen
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They have deleted all their social media, only respond with ai copy and paste answers. I’ve read 100 forums online and no one has received their earned money. This company needs investigating done on it cause something else is going on apparently
Have waited five months for a payout. And customer support is generic and not helpful. Sounds like they used to give out cash - but it seems like it will never happen now.
Waiting four months for your money is crazy. I thought the improvements were going to make everything go faster and more smoothly. The improvements messed the App up as a whole.
I guess I’ll get my money by December 2026.
Do better Benjamin!!!!
If you want to make any side cash this is not your app. They make fake claims of no queue which is a complete lie. Many of us are still waiting for their money they tried to withdrawal in December and they refuse to pay. They will not talk to any of us. Just the usual faq saying money should be there quicker if using PayPal (lie) sent to any email asking about their withdrawal. I will be now making reports to every company I can because I should not have to wait 4 months for 27 dollars. When before they changed the money saying it would be better we got our money immediately now they don’t want to pay anyone. I’m tired of asking and tired of waiting.
Since the upgraded system, payouts have been delayed. Submitted my request almost a month ago, and I have submitted tickets and get the same response “due to high numbers of withdrawals…”. The fine print when requests for withdrawals are made “3-5 business days” then you get “your payment is in que and being processed”…also I don’t see the option to withdraw to my bank, it only gives PayPal and Venmo. What happened to the bank option? Does the process also take this long for the withdrawal to our bank account?
Scam company. I am on day 63 of a 7 day review before I receive my $1500 withdrawal. This money has been ready since January but they keep adding steps like this last 7 day review. On day 63 and still don’t have my money. SMH!
Not getting cashout's and now they have points from games going into a gue. So, it's like you make them this month but won't see them for a month or two. Then, also daily points goes to a piggy bank and you have to get 8000 points to get the hammer to get them. Games don't give the output to Benjamin then you won't get the milestone reward. I b like Benjamin but the way they are doing there game is nothing like before Dec 03,2025. You'd get all the rewards and milestone in the normal area. It took me a week last December 03,2025 to finally cashout mine and at least or more mo ths before I got my money. Now still waiting on my last cashout and my husband is waiting for his and he joined through a link that should have connected him with me but it never did. So, we didn't get anything from inviting him to Benjamin or anything else. I have one payout that I haven't received yet & it's been past two weeks now. WHERE'S MY MONEY? As of 04/20/2026 still NO MONEY!
I’m still waiting on my payments since December but I finally found an app that will pay you in a quicker manner. Go and try Mistplay. You can play games and take surveys and cash out at $15 for a PayPal payment or Visa. It’s way easier, you get pad right when you achieve a goal. Stay away from the SCAM that’s called Benjamin.
Update April 8, 2026
Finally got a response from customer service and they say that I violated one of their terms and conditions and shut my entire account down without telling me what I violated, and they will not respond to my reply, asking what I violated so after waiting two weeks for them to verify my withdrawal request which never even included a dollar amount or anything like that they just close my entire account. I can’t even login.
I doubt they will even tell me what I supposedly did wrong
4/4/26
I haven’t been on that very long and I withdraw twice with no issues the money was almost instantly put in my PayPal. Then I spent money on the Monopoly game to get some of their milestones and got up to $87 and went to withdraw and I can’t even put a dollar amount in. It just gives me a screen that says they’re reviewing it. What are they reviewing if I haven’t put any info in like literally all I did was click the withdrawal button and I got a pop-up saying that it could be up to seven days for them to review and it’s been nine and still nothing. Customer service finally emailed me today and just told me about their new withdrawal policy, but that’s not what’s affecting me because I haven’t even put a dollar amount to get in the queue.
All of their AI responses to say the same thing about having to put withdrawals in queues so their systems keep running smoothly….for one, I don’t care how many withdrawals they have, the three months that people are complaining about….. There’s no way it would take that long. I work for a bank that processes millions of transactions daily. My thought is if their systems can’t handle the volume then maybe they need to upgrade their systems instead of punishing their customers.
I have $950 pending in payments. Contacted them multiple times. Every time basically saying thank you for your patience. My first withdrawal was 12/11/25. Then I made a $50 withdrawal every time I could until I had all of the $950 pending. The last $50 withdrawal was 1/08/2026. I still login everyday with hopes of getting my money and then I would return to there app. I enjoyed it. I have used the app for over 2 years and I enjoyed until they stopped paying. My daily login streak is 752. I would love to go back to the app but at this point I would not recommend anyone to play this app.
Before September 2025 withdrawals were quick and easy and queue doesn’t take too long. But after that month they hold off your earnings saying they will make improvements on the app and withdrawals will be available on Dec 03 2025. After that day they limit the withdrawal to $50/day and it’s taking tooooooooo long to process it. Then starting from Dec 10, 2025 up to Jan 01, 2026 I made withdrawals daily with a total of $1,094.00 and up until today I haven’t received any of them yet and I’ve been sending email, contacting support for update but there response takes more than a week and most email response are auto generated. They are not sincere with their promises about improvements and responses. Very frustrating and disappointing. Don’t ever bother playing the games they are sponsoring it will just upset you since it will take tooooo long to credit the money you earn while playing and it will just waste a lot of your time. There are more other apps that offer same concept but withdrawals are quick and easy.

Antwort von benjaminone.com
They are withholding my money to be paid out since December 9th 2025. Its in que to be processed for months! This is not okay! Do better and get people the money they earned and worked for or paid for!! This is criminal!
Edit to add: I have reached out to your company several times via support and email. Noting gets resolved!

Antwort von benjaminone.com
I signed up for a bank account through one of their bonus programs in August of 2025... there was a $200 Incentive attached. In September, they paused all withdrawals for 90 days,
They briefly allowed withdrawals in december, but then abruptly stopped them. I have been waiting since December 10 for the final $100... support says it is still in queue.

Antwort von benjaminone.com
I have used this app for approximately 2 years. When I first uses the app, my experience was positive. Withdrawals of cash awards were usually processed within 3 days. In 2025, they announced that they were making improvement "to enhance user experience resulting in opportunities to win more!" The changes were to be completed in on December 3rd of 2025 and withdrawals would be suspended until them. There was not an opportunity to withdraw the rewards you had already accumulated. You were encouraged to continue playing in the meantime. When Dec 3rd hit the changes were revealed. Now, when you play a game and earn rewards, the rewards are held for about 2 months before you can request a withdrawal. I made a withdrawal request which had an estimated wait time of 3 days. It has now been a little over 2 months. I am hearing other say that they have waited 3 or 4 months. Still have not received anything. So when you add the 2 month cue before you can request withdrawal, it has been 4 months. When you contact customer service, you get the same bot response every time. BTW, you have to continue to log on and do something to earn more rewards or you risk losing you accumulated rewards and cash. WARNING! IF YOU ARE CONSIDERING USING THIS APP, DON'T! This app is not better than a scam anymore! After receiving a reply from Benjamin app to this review, they just proved my point. Their reply is just another bot response with no solution! Such BS!

Antwort von benjaminone.com
Okay, so they say that everyone else is on the queue, yet there is a promotion today that claims, "play a game and get rewarded instantly. No queue this week".
Take care of everyone who's been waiting first. Ive been waiting since January 19th, and I see other reviews seeing people have been waiting since November and December, which worries me about MY redemption. Yesterday I was told my case was escalated, to contact support again, only for them to send me a VERY GENERIC apologetic message. What was the point in contacting support when Benjaminone told me to on a reply here?

Antwort von benjaminone.com
Waiting for 2 different payouts from December....

Antwort von benjaminone.com
Again, my measly $25 withdrawal has been sitting in the payment queue since early February. Support is non-existent, as no one can reply to a simple email.

Antwort von benjaminone.com
I cashed out in December of 2025 and still have not received the payout its been 4 months now and still nothing. Only says payout in queue. When I tried to get ahold of customer service no reply. It is the worst app I've ever played i do not not recommend playing it. You will never get payed

Antwort von benjaminone.com
I have$50 pending in a withdrawal queue that was originally supposed to take 3 days to process. This was December 9th 2025. It is now April 1, 2026 and I have not seen a cent of this money. Every time I send an email to support I get the same scripted email and immediately marked as resolved in their ticket system. I am disappointed and bothered that this app continues to stay on the market knowingly deceiving people with no accountability.

Antwort von benjaminone.com
This app used to be okay but is now a complete SCAM. They started changing terms for accumulating reward$ so ridiculous that some are impossible to complete even with in-game purchases. Then when you finally accumulate $25 and try to withdraw, they put your request in a queue for MONTHS!!! Google and Apple Store need to kick this app out for being a scam. Shameful!

Antwort von benjaminone.com
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