My brother recommended Benendon over a year ago, my husband and I signed up. Thankfully I did, as in the last year I have been suffering with knee pain. They quickly located consultants in my area an... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Been with Benenden about 15 years and never claimed. Had issues with an ingunial hernia, referred to the nhs, but waiting time in my region almost a year to see a consultant. Contacted Benenden, wh... Mehr ansehen
Benenden Health is wonderful at shortcutting the time for a diagnosis when the NHS waiting list is a long one. All my dealings with their customer service personnel have been positive and I've always... Mehr ansehen
Unternehmen hat geantwortet
The Benenden Health GP was easy and quick to engage through the app - I could even choose an apt to suit - I was contacted promptly - the Doctor was professional, friendly and helpful. Her advice hel... Mehr ansehen
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Unternehmensdetails
Über Benenden Health
Vom Unternehmen geschrieben
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Kontaktinformationen
Holgate Park Drive, YO26 4GG, York, Vereinigtes Königreich
- 0800 414 8004
- benenden.co.uk
4.7
Hervorragend
10'305 Bewertungen
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Das haben sich andere Leute angesehen
I got an appointment same day on a bank…
I got an appointment same day on a bank holiday. I requested one at about 9am and was given one at 640pm. That would never happen in the nhs. It was a video consultation. It actually took place slightly earlier than booked. The doctor was lovely and patient.
31. August 2026
Antwort von Benenden Health
Hi Elizabeth, we're happy to hear that we could provide a same-day video consultation, even on a bank holiday, and that our doctor was lovely and patient. We appreciate your positive feedback.
Best wishes, Benenden Health.
Fast helpful service
25. Juni 2026
Antwort von Benenden Health
Hi Michael, thank you for this wonderful feedback, we're so pleased to hear you've had a great service experience. Know we're here to support you for many more years to come.
Best wishes, Benenden Health.
Excellent service
Start to finish, my experience with Benenden was fantastic. They are easy to get in contact with, the staff are friendly and knowledgeable, and I was able to organise my biopsy very quickly. I would highly recommend Benenden.
16. September 2026
Antwort von Benenden Health
Hello Paula, thank you for sharing your fantastic experience. We are so pleased to hear that you found it easy to get in contact with us, and that our staff were friendly and knowledgeable in helping you organise your biopsy quickly. We truly appreciate your high recommendation.
Best wishes, Benenden Health.
Brilliant health insurance plan so…
Brilliant health insurance plan so straight forward definitely better than Bupa.
31. Juli 2026
Antwort von Benenden Health
Hi Richard, thank you for sharing your positive feedback! We are so pleased to hear that you find our health insurance plan straightforward and brilliant. We appreciate you choosing us.
Best wishes, Benenden Health.
So easy to use
So easy to use. No issues to sort out. Quick and helpful. No money to lay out.
3. August 2026
Antwort von Benenden Health
Hi Marilyn, thank you for your wonderful feedback! We are delighted to hear that you found our service easy to use and helpful. We always strive to make things straightforward for our members.
Best wishes, Benenden Health.
My choice of consultants was great and…
My choice of consultants was great and my appointment wait time was minimal. The surgery was carried out within a couple of weeks and was a complete success.
31. Mai 2026
Antwort von Benenden Health
Hello Jim, thank you for sharing your positive experience. We are delighted to hear that your choice of consultants was great, your wait time was minimal, and your surgery was a complete success.
Best wishes, Benenden Health.
Very reassuring to be able to speak to…
Very reassuring to be able to speak to a GP 24/7. Monthly payment very reasonable and lots of investigations covered if the NHS wait is too long. Gp was empathetic and didn’t rush me . It’s well worth it.
9. September 2026
Antwort von Benenden Health
Hi Jennie, thank you for sharing this wonderful feedback. We're so pleased to hear that our 24/7 GP service has been so reassuring for you, and that you found the GP empathetic and unhurried. It's great to know you find our monthly payment reasonable and that our support with investigations is valuable.
Best wishes, Benenden Health.
Disgusting waste of money.
Disgusting waste of money.
I paid for this membership for 9 years and never used the service.
Now I have a painful and debilitating cist in a very sensitive place and they tell me they don't cover cists.
I wonder what else they don't cover?
I now have to wait up to 43 weeks for the NHS.
I would advise checking very carefully for what other conditions Benenden do not cover, I suspect the list will be extensive.
***Update following Benenden's reply****
I would respond to Benenden's reply by pointing out the following things.
1) Benenden used to offer 'a wide range of services and support', nine years ago when I joined but they do not offer them now. Your 'wide range of services' has been severely wittled down to a fraction of what they used to be.
2) Your 'Welcome pack' was nine years ago and is severely out of date, I don't recall receiving any reduction packs that detailed the services that have been removed.
Benenden should be clear about such things. If you are going to raise the price and reduce the services then you should make it clear, not hide it in the small print.
3) Benenden's list of surgical procedures on their own website clearly states that 'the procedures we cover are Relatively simple, not big, or complicated.
Require less than 24 hours in hospital.
Single operations that don’t need repeat procedures or additional monitoring'
So, you would imagine from that description that a cist would be easily covered by the Benenden policy.
It is NOT covered. Be warned!
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Benenden Health
Hi there, thank you for sharing your feedback with us, we're sorry to hear that you're not happy with the wide range of services and support we offer.
We make it very clear upon joining what surgeries and treatments we do cover in our Welcome Pack, and we make is as clear on our website (https://www.benenden.co.uk/health/healthcare/medical-treatments-and-surgery/our-procedures/).
If you'd like to raise this with a member of our team, please email Complaints@benenden.co.uk or call 0300 304 5700 and they will be able to discuss it further.
Best wishes, Benenden Health.
Excellant service
Excellent service. So easy to book appointments. Such a comfort knowing you don’t have to wait for months and months for NHS consultations
2. September 2026
Antwort von Benenden Health
Hi Gill, thank you for sharing your positive feedback. We're so pleased to hear that you found our service excellent and that booking appointments was easy for you. We understand the importance of timely consultations.
Best wishes, Benenden Health.
Excellent treatment by Drs
Excellent treatment by Drs, nurses, questioned answered with no problems
15. September 2026
Antwort von Benenden Health
Hi Daphne, thank you for sharing this wonderful feedback with us. We are so pleased to hear that our doctors and nurses provided excellent treatment and answered all your questions.
Best wishes, Benenden Health.
Antwort von Benenden Health
Hello Matthew, thank you for your feedback. We are delighted to hear that you found our GP advice line to be excellent.
Best wishes, Benenden Health.
Fast & efficient service & able to book…
Fast & efficient service & able to book a time that suited my needs
11. September 2026
Antwort von Benenden Health
Hi Alison, thank you for taking the time to share your positive feedback. We are delighted to hear that you found our service fast and efficient, and that you were able to book an appointment at a time that suited your needs.
Best wishes, Benenden Health.
Excellent service with easy time slots…
Excellent service with easy time slots for doctors appointments
2. September 2026
Antwort von Benenden Health
Hi Lesley, thank you for sharing your positive feedback. We're so pleased to hear that you found our service excellent and that it was easy to book appointments with our doctors.
Best wishes, Benenden Health.
From start to finish
From start to finish every stage dealt with swiftly and efficiently. A very positive experience throughout.
10. August 2026
Antwort von Benenden Health
Hello Gwen, thank you for sharing your wonderful feedback. We are so pleased to hear that every stage was dealt with swiftly and efficiently, resulting in a very positive experience throughout.
Best wishes, Benenden Health.
Painful shoulder joint replacement
V quick to authorise cover for diagnosis stage for v painful shoulder joint, completed short notice. Then refused to cover procedure of their nominated surgeon/hospital. Procedure is for a W5050 painful & incapacitating shoulder joint replacement.
Note - NHS have long waiting list (min 28 wks)to start diagnosis.
15. September 2026
Antwort von Benenden Health
Hello Rod, thank you for sharing this feedback with us. We're so pleased to hear we could get your shoulder pain diagnosed so quickly, so you could get the answers and next steps planned sooner rather than later.
We're sorry we couldn't continue your care after that point, but we do make it very clear what surgeries and treatments we provide under membership, both in our welcome pack upon joining and on our website (https://www.benenden.co.uk/health/healthcare/medical-treatments-and-surgery/our-procedures/).
Best wishes, Benenden Health.
When you are really in need of a doctor.
When your own GP is unavailable and you really do need help, it is wonderful to be a member of Benenden Health as they have access to a 24/7 GP health line.
Phone Benenden, discuss your needs, make an appointment. Done.
1. September 2026
Antwort von Benenden Health
Hello Alison, thank you for sharing your positive experience with us. We're so pleased to hear that our 24/7 GP health line was able to provide you with the support you needed when your own GP was unavailable.
Best wishes, Benenden Health.
I feel so happy that I have taken up…
I feel so happy that I have taken up this x service as not only is the app easy to use, the service you receive is excellent
1. September 2026
Antwort von Benenden Health
Hello there, thank you for sharing your wonderful feedback. We're so pleased to hear you're happy with our service and found the app easy to use.
Best wishes, Benenden Health.
Antwort von Benenden Health
Hi Niamh, thank you for taking the time to share this wonderful feedback with us. We're delighted to hear that you found our service amazing and efficient, and we truly appreciate your recommendation.
Best wishes, Benenden Health.
Thorough examination with the…
Thorough examination with the consultant who explained the condition and treatment clearly.
13. Juni 2026
Antwort von Benenden Health
Hello Rita, thank you for taking the time to share your positive experience. We're so pleased to hear that your consultant provided a clear explanation of your condition and treatment.
Best wishes, Benenden Health.
Nice friendly atmosphere
Nice friendly atmosphere, clean and tidy reception and hospital areas, a nice welcome and no waiting around for hours on end.
5. September 2026
Antwort von Benenden Health
Hello John, thank you for sharing your positive feedback. We are so pleased to hear that you experienced a friendly atmosphere, and that our reception and hospital areas were clean and tidy. It's wonderful to know you felt welcomed and didn't have to wait long.
Best wishes, Benenden Health.
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