Belvoir Castle Bewertungen 155

TrustScore 2 von 5

1.9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

we had a lovely woodland walk in glorious spring sunshine led by Belvoir forester Dave. Dave has over 40 years experience managing some 1700 acres of forest and loves to share his knowledge. A wonde... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Fireworks Nov 7th 2025 Dreadful Experience so disappointing .Inadequate parking attendants .Inadequate lighting .Not enough food outlets, huge queues for number of people which would be evident fro... Mehr ansehen

Bewertet mit 1 von 5 Sternen

What a total let down!!! Who ever was responsible for the management of this event, should be sacked!! Insufficient parking Marshalls, lack of food outlets, family entertainment was laughable and... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Tried to go to their firework show, what an unbelievably terribly organised event all round. Took an hour to get from the Redmile crossroads to the entrance, zero traffic management or control whatsoe... Mehr ansehen

Unternehmensdetails

  1. Schloss
  2. Tierpark
  3. Park
  4. Spielplatz
  5. Teehaus

Vom Unternehmen geschrieben

Belvoir has been the ancestral home of the Duke and Duchess of Rutland for one thousand years and is currently the family home of 11th Duke and Duchess and their five children. The castle and gardens make an idyllic setting for a wedding, or private par...


Kontaktinformationen

1.9

Mangelhaft

TrustScore 2 von 5

155 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Hat 15 % seiner negativen Bewertungen beantwortet

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Bewertet mit 1 von 5 Sternen

On arriving at the show we were…Confused

Flower Show 2025
On arriving at the show we were directed to a parking space by a authorised steward,he informed us we didnot need to pay for parking.
After the event we received a fine of £70 for not paying for parking,reduced to £40 for fast payment or non payment a debt collection agency.
Upon consulting the parking company who adopted a "pay or else" approach we contacted Belvoir castle who stated yes we have had several of these complaints but there is nothing we can do.Thanks for that!
My advice is to either not go or ignore any official guidance as inaccurate.

13. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Belvoir Castle

Dear Peter - thank you for your review - as I understand it we managed to remove the PCN for you with out any issues. Please come back to info@belvoircastle.com if there is still an issue.
Many thanks - The team at Belvoir Castle.

Bewertet mit 1 von 5 Sternen

Belvior castle disappointing

This is the 4th castle I have been to this year and the most disappointing. There accessibility to the castle is pathetic and in the castle your limited to downstairs. There are 14 bedrooms only 1 you can pass through 2 you peek around the door. There are information points in areas and only found one member of staff who you could discuss points of interest in the rooms. The gardens only manageable if you are able bodied. Think the price point is to high for what is available. Edinburgh castle Sandringham house much better experience and well worth the money

23. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Belvoir Castle

Dear Julie - we are so sorry to hear you were disappointed with your visit to us. We take all feedback on board and use this to help improve our offering. Unfortunately we are limited to what we can do with accessibility due to the nature of the building and were we are situated on our hill. Most of the 14 bedrooms you talk about are private rooms which we do not share with the general public on a daily basis. The kings rooms which you talk about are 3 connecting rooms in which Royalty stay when they visit Belvoir. We hope you choose to return and have a better experience. Many thanks.

Bewertet mit 1 von 5 Sternen

Shambolic

The car park shambles continues. We are Friends of Belvoir so it should be free. But no, you have to pay BUT it’s refundable against coffee etc. Ah, past tense, no more! Been today 19 May 2025 and having paid we were informed it’s no longer refundable! AND we could have parked 50 metres away at The Engine Shed for free! Over the past few years they have consistently altered this money grabbing income (huge empty car park 10am Monday, not school holidays or anything) AND the awful potholes across the entrance will soon take somebody’s oil sump off. Very shortsighted as we’d always spend money on food and drink if only to get car parking cost back. We will not be renewing our Friends membership, not that I imagine they’ll chase it, reception was disorganised and power was off … shambles

19. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Belvoir Castle

Dear Stephen, as Friends of Belvoir parking is free and you do not have to pay. Please will you send feedback to info@belvoircastle.com so we can look into this for you. We changed our parking policy when we opened end of March this year and it has proved a great success for our visitors - £3 for all day parking, no longer redeemable, as we use this money to help with the upkeep of the Castle and car park. Phase one is complete with the upgrade of our Visitor Hub and tickets office and Phase 2 coming soon to sort out the car park area itself. We appreciate all feedback - thank you.

Bewertet mit 1 von 5 Sternen

*** NOT WHEELCHAIR OR SCOOTER FREINDLY…

*** NOT WHEELCHAIR OR SCOOTER FREINDLY ***
Worst home Ive ever visited, all the garden paths are deep soft gravel, I can say home many time Ive had to push my scooter today, everything is on a steep bank, the one patch that was compacted I could drive on had rocks and dirt half way stopping any further travel , Ive seen ZERO gardens today, wish I'd saved myself all the stress and gone to a National Trust.
COMPLICATED... you go to the entrance then they send you back down the road to a car park to pay your admission to get a gate code, then you drive back ,I missed the never small wooden sign and ended up on a 40 min detour around the grounds then back out onto the main road again to then drive back again...STRESS !

16. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Belvoir Castle

Dear Mark - we are sorry to hear you found you visit to us so stressful. We have upgraded all our signage recently which we hope will make visits easier. We are a castle and situated on a steep hill which is a challenge we have to deal with. The Rose Garden is accessible with paved pathways for visiting. We appreciate your feedback - thank you.

Bewertet mit 1 von 5 Sternen

I have really pontificated over the…

I have really pontificated over the past week as I do not write reviews but as it has been continually on my mind, here goes!
Ourselves and three children have been to all the trails at the castle and it is an understatement to say how truly disappointed we were with the Easter 'trail' Have you changed the provider (help will someone please ask the previous supplier if they are willing to return) The trail itself looked as if it had been built by a nursery class (sorry nursery class) The trail itself was obscure and when clues were found made no sense, also where are all those lovely actors that brought the trail to life with their smiles and antics, it was so lifeless without them. I will not even begin to mention the awful grammar on the instruction sheet, even my twelve year old was commenting on it!
Extremely disappointing we will definitely be finding another venue next time we need to spend our hard earned pennies!

22. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Belvoir Castle

Dear Penny - thank you so much for your feedback, this has been passed to our marketing team. Our Easter trail was Circus based this year, due to the Big top we had visiting over the Easter break. We have taken feedback on board and will looking at our offering next year.

Bewertet mit 5 von 5 Sternen

What a fantastic day

What a fantastic day. Our guide, Ruth, was exceptional, she was friendly, informative and very knowledgeable. It really feels like a much loved family home especially with all the family photos. The only minor suggestion I’d make would be for better signs for the meeting place tours, gardens and the car park. Otherwise, a thoroughly enjoyable day.

17. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Belvoir Castle

Dear Gail - thank you so much for your positive feedback we thoroughly appreciate this. Ruth is one of our many gems we are so proud to have at Belvoir. We hope to welcome you back soon.

Bewertet mit 2 von 5 Sternen

An expensive, underwhelming experience

An expensive, underwhelming attraction, lining the pockets of the greedy rich in my opinion. Once you've left the car park, another expense, there are no facilities apart from toilets which are right at the top by the castle. The walks are fairly nice but all quite or very steep. The shopping outlet is also expensive making even more money for the wealthy.

16. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Belvoir Castle

Thank you for taking the time to give us feedback - we use all feedback to improve our offering. I think you may have visited while we were refurbishing our public loos at the Car Park, which are all complete now. Car Parking is £3 for all day which goes into the upkeep of the castle and surrounds. Thank you once again.

Bewertet mit 1 von 5 Sternen

Booked this after being told it was…

Booked this after being told it was really good with Christmas markets, no Christmas market ffs paid £28 for family of 4, was massively disappointed searched for the markets nothing seemed to be going on :/ grounds were dead, did the trail for the kids to receive a tiny packet of haribos, everything was over priced in the indoor shop, just really disappointing my first time, and last, my son and partner had been before and said it’s terrible compared to last time they went, expected a day out to get that festive feeling and walked away after an hour thinking what a waste of time:(

21. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Belvoir Castle

Dear Katrina - thank you for your feedback. Please come and try us again this year - we are opening the Castle which is being decorated along with a Christmas market the first week in December and a Christmas trail for the children along with Santa's Grotto. We have a new events team in place who are working hard to ensure our offering is up to scratch this year. We hope to see you again soon.

Bewertet mit 1 von 5 Sternen

Poor service

Went to meet friends for coffee & cakes at 11:30 on Sunday nowhere to sit indoors even though there were empty “booked” tables.
Really cold under the canopy outside & had to shout at each other due to the choir & band singing carols. After 15 minutes still no food & drink, complained to the manager still took another 10 minutes for 4 drinks & 2 slices of cake to appear, drinks were lukewarm warm at best. Restaurant was still pretty empty when we left at 1. Since the pop up cafe in the parking lot left there is nowhere for a quick hot drink for dog walkers, cyclists etc you’re forced to go to the Engine Room. Badly organised & get some heaters for outside!

15. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Once again very disappointed

Once again very disappointed. Went to Bonfire night. Complete chaos. Everyone didn't know where to park the queues wer3 horrendous. The fireworks were over half an hour late. Not enough food vendors. No directions where everything was. Half the shops were closed. People were leaving early. I'll never go there again. I won't recommend that place to anyone.

1. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Firstly entrance fee too expensive

Firstly entrance fee too expensive, at £26.4 on-line £23.4, £18 and £16 more likely. The £5 trip round the estate is not worth taking all fields and trees.
Now The Aviary Tearoom is vastly overpriced, with soup at £10.50!!!! sandwich at £13.95!!!! more like £5 and £8
Had to have a sandwich or trek downhill to Vale View cafe and back up steep hill. Whoever sets these prices is seriously out of touch.

21. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Had a gift voucher for castle

Had a gift voucher for castle, gardens and afternoon tea. Went yesterday, murky overcast day. Tea boomed for 3pm. I concur with other comments about car park ticked machines, you need to pay close attention to what you are doing. At least they listened to all the complaints about people getting fines, it is now£2 all day and if you purchase anything at the castle you can get that £2 taken off the bill on presentation of the ticket. I had been before but it was in 1967, then one could drive up to the castle as not so many visitors as they get now, only blue badge holders I believe can drive up now but don't quote me on that. Managed the steep climb with my wife, took it slow, some huffing and puffing but not too bad. We enjoyed the castle itself, staff approachable and knowledgeable. There were a couple of guided tours going on and had to wait a bit sometimes to view things but no real inconvenience. We were a bit early for our booked tea so had a short stroll around the rose garden but not impressed really, looked a bit scruffy we thought. Went back to tea room and it looked very busy, thought we would have to wait as we were over 10 minutes early for booked time but once we showed the booking confirmation and were checked on her computer we were shown to a table with drinks menus. The assistant returned within a few minutes, we opted for the tea. That came quickly and then the sandwiches and cakes, nice selection. A bigger teapot would be nice, only about one and a quarter cups each. Have seen comments about this before here and on TripAdvisor. So pleased with the service despite it being extremely busy, think the tour groups had descended on the tea room together. Did not bother with any other garden walks but enjoyed the experience on the whole.

6. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Extremely overpriced and underwhelming

Extremely overpriced and underwhelming. Extremely steep up to the Castle, seemed to take forever to get in people working on the gate are very slow and the most over complicated car parking ticket machines I have ever had the misfortune to come across. Staff once inside are very knowledgeable and polite. You do get the feeling you are funding a rich family's lifestyle which is unfortunate as the experience could be much better with some thought and effort.

30. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Underwhelming

Underwhelming
Visited to tie in with Flower Show. Parked easily though struggled along with others with poor pay machines
Had paid in advance but the queue to scan was endless. Just two people who were sooo slow and unconcerned by ever growing queue
Be aware very steep walk up to Castle. We had a baby in pram but saw many elderly and people with walking aids having to navigate up.
At the top poor signage. headed for tea rooms only to find only available to those who have paid for castle entrance. So instead we had to join another lengthy queue for an instant coffee served in a hut with little seating.
Gardens slightly underwhelming. Gardens at varying levels of maintenance.
We chose to go to the Engine Yard for lunch. Lovely courtyard, shops and bistro but the service was very slow. We were warned there was a 25 minute wait but it took 50 mins. Nice food when it came.
All in all the management and owners need to go to Burghley House to see how it’s done. Seems I’m not alone. Wish I’d checked reviews first.

31. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rude abrupt staff, don’t go with your beloved dog.

Probably a pleasant enjoyable experience if you don’t have your dog with you.

However we had our dog with us, in which case not so good, Anita, a nice lady in the ticket office took our £20 fee, (she should work for the NT) she explained about the wrist band in that we could go in the shop, obtain food from the cafe etc, we may however miss-understood that we could take our pet with us.

The rose garden was lovely, as was the Lilly pond, the Japanese garden was the most unkept one I’d seen and sure any Japanese visitors would think this either a joke or an insult. Returning to the castle we went in a side entrance to visit the loo and to explore the cafe & maybe the shop.
Hot tailing us was a very abrupt red faced lady who informed us that dogs were not allowed ANYWHERE inside. Explaining what we thought was right, the reply was “who told you that?” this resulted in her hot-tailing a security guard who then radio’d what seemed like an alert that a beast had intruded into a tiled corridor.

Some advice, anyone who has a dog unless you are happy paying car park charges, plus £20 a couple to enter to experience mainly poor lower mediocre gardens, with no cafe facilities in the grounds for dog owners or outdoor seating, it was a lovely day but outdoor ice cream kiosk was closed, by the way if it rains you’ll also have to stand in the rain taking turns to go the loo, god forbid to let a beast step inside.

Plenty of more pleasant places to visit, where staff actually have manners and people skills.

27. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic day out

What a fantastic day out. Today we went on the tour up to see sheep cows and grape vines. Was so informative and interesting should be on every weekend. I am 62 and this was my first visit even though I only live 20 miles away. Food excellent quality and the farm shop is full of excellent produce. I will be going back soon. Thank you for a lovely day.

9. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Overpriced and underwhelming

Overpriced and underwhelming. Gardens very poorly maintained, overgrown, littered, waste bins not emptied, dead trees, poor signage, and generally very disappointing.

5. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Place to visit.

it was really great opportunities to visit this castle. Its really beautiful and I felt my self queen for few moments🙈. One downside is tickets a bit expensive but for a such rich historical place it was worth

1. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A lovely first visit to Belvoir…

We had a lovely first visit to Belvoir Castle today. Very friendly staff - reception and staff in the Aviary cafe in particular. The house was presented well and definitely had the wow factor. It also felt homely. The gardens were beautiful. Lots of photos were taken.

21. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A lovely day out at Belvoir Castle

A lovely day out at Belvoir Castle. Friendly staff especially the head gardener who we were privileged to chat to in the spectacular Rose Garden. He gave us great advice on how to look after and properly trim our box bushes. A fantastic day out!

9. Mai 2024
Bewertung ohne vorherige Einladung

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