Belfast International Airport Bewertungen 

Terrible absolutely terrible

Even the worst Witherspoons has better service than here

As a regular flyer I have, without exception, never, come across nicer more helpful welcoming Passport Control officers at belfast international airport, a total contrast to many other countries. Congratulations

Undergoing renovations - not the issue.

WHERE HAVE THE ROBOTS GONE?!?!
I SAT AND WATCHED MY FOOD SIT ON THE SIDE UNDER A HEAT LAMP FOR 18 MINUTES at the main food court (the waitress walked over to the food place 3 times during that time and then faffed around doing nothing)... wouldnt have had to wait that long for my food to be going cold with the robot!
Sad!

Would be 2 star but I enjoyed the pre flight starbucks staff they were lovely

Still do not have drinking water stations widely available. Trekked to gate 14 and there is a station dispensing luke warm water. Website states that food retailers will fill bottles but when i asked at grow and grain I was told he only had hot water as did all the other restaurants so none would be able to fill. With the amount of work going on you'd think they could provide basics

Was stuck here during a storm in October 2025. There were no announcements. No help from easyjet staff other than to show us a QR code and tell us to book a new flight. It was freezing cold. The staff seemed to have mostly left for the night. No taxis. Hotels fully booked. We huddled together on chairs towards the exit while we rebooked flights for the next morning ourselves. Not a tea or anything for anyone stranded in the building. Was grim.

The Northern Quarter Bar.
Only plastic glasses to drink from..disgraceful
It's a temp bar but that's no excuse for treating customers like this..
Full price and plastic beakers..
Hard to believe they couldn't be bothered to facilitate customers with proper glasses.

No magazines on sale of any kind. Long wet walk from official car park with poor surface to wheel bags over. Long wait for bags to come off plane and when they did they were soaked through. While standing in the long slow passport check queue I and others watched bags tumbling off a badly loaded trailer and lie in the rain for 5 minutes before they were retreved by the truck driver. Why do we put up with this dump.

Please watch when you go through the duty-free I bought Yves Saint Laurent Touche Éclat Illuminating Pen - 1 Luminous Radiance £29.90 on the easyJet plane it was only £22 please watch and save your money on the plane instead of the duty-free shops rip off..

Security took 5 minutes which is very good great staff very helpful and just very good in total

BFI has the latest scanners for luggage but there are still problems. The 2L fluid rule seems great on the surface but I had my bottle of cocoa butter taken off me because the machine could not dertermine what it was. Also because my water bottle is double insulated, the machine could not determine what was in the bottle and my water was emptied out.
BFI does not have easily accessible water filling stations. I was told there are two, both at gates but nothing where the restaurants and cafes are.
I also found this new airport very difficult to negotiate with steep ramps to walk up. I observed people pushing wheel chairs needing extra help to get the wheel chairs up the steep ramps.
Not a lot of thought was put into such things by the designers. There is a gradient for wheel chair access and I think these ramps are much steeper.
But more than anything, install more water filling stations so that people don't have to fill water bottles in toilets.
Also at gate 17 where I had to go, there was very little seating once through the check in counter and you have to stand till boarding. For me at 73 with bad knees, this was very difficult.

my review is regarding EasyJet flight 3053 Belfast to Krakow on the 28/12/2025. There were 5 adults in our group, and we arrived together at the airport at 3.20am and on arrival checked our bags on for our flight. We checked the board, and it indicated that our flight as delayed until 6.45 am. We went through security and went to soul and grain for tea and coffee . We checked the board again at 3.45 and it indicated that the gate would be shown at 6.05am. We remained in the cafe waiting for the gate to be displayed. We checked the board a number of times the latest being at 5.45 am and the gate was not on the board. One of our party then checked the board at 5.55am and rushed to the cafe to tell us it was final call for our flight.
We went immediately to the gate and on arrival the lady at the desk told us that our bags had been removed from the plane and we had missed the flight. She also said the door of the plane is closed and the steps have been removed, which was not correct as we could see clearly that the door was open and a person was standing on the steps. She then proceeded to tell us that we should have checked the board and that she had called us by name over the PA system. The PA system was clearly not working in the area we were seated as we heard no calls at all in our time waiting .
We were not the only passengers who didn't get the flight there was a man travelling with his wife and their daughter who also had been in the airport for 3 hours waiting and were not able to board. An airport employee also told us that passengers who did get on the flight were running to the gate.the employee at the gate was less than helpful when we requested that she contact the plane to see if we could get on and in fact argued with us for over 5 minutes before contacting the plane and then telling us the passenger list had been completed,
We were taken by an east jet employee to collect our luggage. The luggage was waiting for us at the other end of the airport and the plane had not yet departed. This was concerning, as to how swiftly was the decision was made to remove our luggage ?
We had to get buses to Belfast city centre and to Dublin airport to get a flight from Dublin to Krakow.

Landed 45 minutes ago and still no baggage on carousel… the investment in this airport is all superficial and not geared to improving traveller experience… pathetic advert for Belfast to incoming Tourists

Travelling with special assistance and very pleased with smooth transition between areas. However, one person in the group smokes and there is no smoking area anywhere in the airport. We were not aware of this. For passengers who are addicted to nicotine it's pretty poor. There's no harm in having one room with ventilation available.

Went to the Aspire lounge to be told we could only have 2 drinks and not unrestricted as previously. Food selection was very limited as usual and the host had little or no personality as we have come to expect.
By comparison we went to a lounge in Gatwick, the host was very pleasant, food selection excellent and no drink restrictions.
I understand people should not over indulge in alcohol when flying but 2 drinks is a joke. Thank goodness we have Priority passes as £37 each is a rip off like everything else in Belfast International airport. Must be fantastic to be able to charge outrageous prices when you have a captive audience. Not to mention that drop off is now £3 compared to £1 previously and I believe going up to £4.

50 mins to get through security, Saturday morning only 2 scanners running, rest sitting idol as que backed up to entrance. Profit before service at its worst. Pay for more staff!

A poor airport that lets down Northern Ireland. Security slow (only one baggage lane open). The Causeway business Lounge is small with two drink limit and very limited food options. - do not pay for it. Look to George Best Belfast City Airport as to how to do a business lounge. Baggage collection in the past has been very slow.

Drop off charges are simple, 0 - 10 mins = £3, 10 - 20 mins = £5, I dropped my wife off today and started the timer on my phone when I went through the entry barrier, when I got to the exit barrier I was at 6 mins, I deposited 3 pound coins and the barrier did not lift. With a frustrated tailback behind me honking at me and with no response from the "customer service" button, I threw another £2 in the machine and pressed the service button again, the barrier then opened. This is a complete scam and I would encourage any others to post their experience, I am happy to pay the fees, but not to be ripped off.... next time I am going through the barrier....

Yet again we have found ourselves at the mercy of the incompetence of this airport's management! Expecting big improvements after their major extension and refurbishment it took a full hour to get through security - only 2 of 6 belts were open. The plane was loaded and ready to depart well ahead of time but the pilot announced that we were in a queue to be deiced! They only have 2 deicing rigs so we're 5th in the queue, it takes 30 minutes per plane but at the moment they've run out of deicing fluid! Northern Ireland has had a yellow weather warning for snow and ice for the past week!!! It's now 12.00 and we're still sitting on the plane which was meant to depart at 9.20

5 🌟 🌟 🌟 🌟🌟 FOR MARTINA MILLAR THE CLEANING LADY, WHOS DONE A GREAT JOB WITH THE STAIRS AT GATE 10/BELFAST INTERNATIONAL.
I WAS BOARDING AT GATE 10/BELFAST INTERNATIONAL, WHEN I OPENED THE DOOR GATE THE SMELL AND CLEANING WAS..WOW. NEVER SEEN OR SMELLED FRESH AIR LIKE THIS BEFORE.
SUCH A HARD WORKING LADY, GOOD EXAMPLE TO FOLLOW. THANK YOU TO ALL THE HARD WORKING COLLEAGUES OF MARTINA.
MUCH APPRECIATED FROM
IULIANA POPA/GROWND CREW BELFAST INTERNATIONAL 😊💯🙏❤️