Belfast International Airport Bewertungen 

Security are a joke. Ignorance must be in the job description. Totally disrespectful to all making any holiday or trip get off to the worst start. Would prefer any other airports over these incompetent beings. A little pleasantness goes a long way.

Arrived at their kitchen cafe, 30mins waiting for food (although the sign says 15 mins), only one person waiting on and she was using robot to deliver. Absolute chaos, dirty dishes. Tables full of used plates, cups, etc. no one cleaning up This place should be shut down

A disgrace of an airport. Queues for bag drop out into the car park, no travellators, just endless steps & long walks, no tunnels to embark or disembark aircraft & the have to wait HOURS on your luggage!
Complete rip off prices in shops, no staff to be seen, dirty toilets. Sack the GM & get a new architect to design a more accessible airport. It’s the 21st century!

Airport information is 500m from the exit which is NOT ideal. Public bus info screen lists all destinations as Belfast dispite there being multiple routes to get there. Corridors are all very blind sighted, who designed the latest layout!?!

Waited for over an hour and a half on our luggage to find the cases were all soaking wet meaning the bags had obviously sitting outside the whole time . Those who are loading and unloading need to get their act together. Other airports with 30 belts have cases out in no time. Tried to speak to staff who were standing beside us didn’t want to know. They said there is nothing they could do. I tried to call customer services but no joy either. This meant I was late for an onward engagement. Disgraceful.

Beyond outdated airport with the most rude staff. Always waiting for luggage for far too long, any other airport I’ve been too never take as long as Belfast International.

Extortion. Financial rape. Dirty. Flies everywhere. Simply disgusting.

When returning from holiday you always have to wait 60 to 90 minutes for your baggage to be placed on the carousel.
Very poor service GET YOUR ACT TOGETHER.

This place may be getting refurbished but it's still a joke,you now when returning get put on a shuttle for a twenty second drive to arrivals then climb stairs to get in and wait and wait for luggage.

Just want to say a very big thankyou to Ciara who was a huge help to our group Armagh yesterday in our check in for Lourdes She was so helpful and attentive to all of the group. A great asset to Belfast airport

We were travelling into Belfast International airport on the 16-4-52. Our party consisted of a 11 year old in her own wheel chair, and a lady in her seventies with severe walking difficulties. After being assisted from the plane and left to make our own way to the baggage reclaim, we were again contacted at the baggage reclaim and assisted to another part of the airport where we were left and told that another member of the team would be along to take us further, no one appeared. We were completely abandoned there in a part of the airport, with no assistance, not knowing where to go and no means of getting any assistance. In the twenty minutes or so we were there we saw no other members of staff to make inquiries from. The assistance provided at this airport for mobility customers is deplorable; someone should be held responsible for such awful treatment.

We were travelling to Edinburgh on Friday 4th April. We were a party of five and two of the party were using Special assistance. Two in the party were pushing the wheelchairs and I stayed with them, as I usually do. There never was any problem with this before. However, a very rude female member of staff turned me away and said I couldn't stay with the rest of the party. This has never been a problem, before. She was very rude. She was in her thirties, with long ,blonde ,curly hair tied in a ponytail. On our return ,we were talking to a lady ,whose husband was also using special assistance and she said the same member of staff was very cheeky to her. This person needs trained in people skills or she won't last too long in the job.

Disappointed and left feeling embarrassed yet again with security. My husband has mobility issues because of a stroke and we have been told on numerous occasions by staff to use the assisted lane at security. There is a particular young man who has on other occasions told us not to use that lane . I insisted we were instructed to do so and he reluctantly said sorry mate go ahead, this is unacceptable after calling out go to the other lane 😡 in front of a crowd of other passengers. He’s a jobs worth who needs to sit back and take stock of a situation . Rest of security officers were polite and helpful. He needs to be trained and learn manners

Massive wait after being forced to pointlessly walk hundreds of meters up and down the queue barriers due to excessive testosterone security. I saw two burly security men gang up for 15 minutes on a mother travelling with a sick infant for having orange squash to wash down medication with.

Security part is the worst. Awful queues and also you will have to remove nearly all the clothes at the Security Check. Airport management should travel more to the advanced countries to get ideas on how to manage the Airport more efficiently.

Worst airport in UK 1hour to get from plane to carpark on arrival Poor ground staff, Struggling up 6 flights of stairs , stood 15 mins in Border UK queue ( only 1 plane! ) 15 mins luggage . WOW
Another 10 minutes waiting on carpark van

Currently on a boat to Liverpool after awful experience in international airport. I proceeded to gate 18 as instructed, on time. Sat at signage that read gate 18. Looked at the board again thinking there must be a delay.. it read departed. Found a random member of airport staff with great difficulty, was lead back to security to be told I’d missed the flight as I was supposed to go through a set of doors and down a flight of stairs. This is a joke. I wasn’t in a bar or shopping or even on my phone. I was at an area with signage saying gate 18.

Security is an absolute disgrace. Lots of fancy equipment to make it faster for travellers but only one lane open. The queue was ridiculous. The same thing happened me 2 weeks ago around lunchtime and I nearly missed my flight. Security staff are, practically children, rude and unhelpful. By bag was selected for a search and only 2 people actually searching them the queue was ridiculous for it too. I had one man who was so pleasant to me when he searched my bag as he seen how upset and frustrated I was. The manager standing on the huge pedestal shouting down to me was a disgrace....who are these new security people? I have never been treated like this before at Belfast international airport. I suspect that this is done intentionally to make people have to pay extra for fast track. Being a regular commuter from Belfast to England return, this new system has no benefits for the customer.

The security screening at this airport is an absolute disgrace and shambolic. I normally fly from Dublin airport, and won't be using this airport again. Utter chaos at the xray machines at 8.30am on a Thursday morning. They had 2 lanes open, and the xray machines kept making a bleeping sound with a red light and passengers bags were put through the machine for a second time. The queues were ridiculous. As a frequent traveller I know the security regulations regarding 100 ml liquids in hand luggage, but today my experience has questioned these rules. When my bag went through the xray it was flagged to the other side for a manual search. The security person wanted to see my liquids. He then opened my clear plastic bag and randomly chose my 75ml shaving gel and 75ml moisturiser and performed a TSA swab test. I was then advised that my 75ml liquids didn't pass the test and he would have to confiscate them. I asked him what he meant and why as my liquids were under 100 ml? I didn't get a satisfactory explanation, he just said they didn't meet the standards. Both these products were purchased at Boots. The whole security team should be sacked as they're not fit for purpose! An embarrassment of an airport with equally embarrassing inept staff.

Pathetic sitting on plane. Waiting on steps. Pathetic service. Sitting on plane near 30 60 minutes waiting stay to bring steps over. Pathetic service worse ever..sort it out