Poor experience
What an experience , went in to see them this morning and asked about repairing a puncture in the insurance I bought when I purchased from the same branch .
People on the floor were great , he even said because I was insured they should be able to replace the tire , until we went and saw the manager . He seemed ok until he saw what the price of the tire was to replace , I didn't buy cheap tires . That's when the problem started . Be basically couldn't produce the guidelines for the insurance and was in the phone talks ing to his manager I assume .
He had the guys off the floor measuring the tread debt and looking at the tire all over . So I guess he wasn't happy with having to possibly supply a tire for insurance .
While he was on the phone I said I would be back this afternoon to see what the insurance guidelines were .
Got back and he must have had a bit of confidence now as he said I was rude in the morning to him and to his crew which I wasn't .
He couldn't produce the insurance guidelines and when I asked again he said I would only get a percentage of the price off as the tire was worn , which is fair enough But when asked again he just shut shop and said I was rude to him and his crew in the morning again again , just being deliberately evasive to simple questions I had asked .
Just a rude and ignorant individual . I will be letting every one I know what he is like and what they are about .