I went to Beards to get a bespoke engagement ring made. Dawn was so helpful throughout the whole process and I am really happy with the result. I would highly recommend Beards to anyone who is looking... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Mehr ansehen
Ordered the bespoke ring-making service through Beards. Their service overall has been exemplary; working with me to implement my design ideas, drafting multiple renders to highlight and test va... Mehr ansehen
Was so pleased to find a Mont Blanc Money Clip I liked which was sold out everywhere else. I got a better price than Mont Blanc had been selling it plus an extra 10% off as it was my first order. The... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.
Kontaktinformationen
70 The Promenade, GL50 1NA, Cheltenham, Vereinigtes Königreich
- 01242 516238
- info@beards.co.uk
- beards.co.uk
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Beards RIAT25 - excellent staff and products
I visited the Beards stand at RIAT25, knowing after my previous experiences in Cheltenham I would enjoy browsing the items here. I was instantly greeted by the team with big smiles, and checked in to see if there was anything they could help with. My Mother in Law sadly passed away from cancer earlier this year and I have been looking for something special that I can remember her by. As a woman who enjoyed her Breitlings, my eye caught one that I had not seen before - the ladies small light blue Navitimer with diamonds. I'm not sure what it was, but something about it called to me, despite having tried on tens of Breitlings before. I was able to easily talk to the staff and try the watch on, explaining what I was looking for, and seeing if there was a larger size. Breitling themselves did not offer this, and the team were knowledgeable with this fact. I was torn as to whether I should purchase it, so with a big smile from Hannah (I believe it was), I set off to have a think. It was only a couple of hours later that I returned back to the stand, and I am glad that I did. I was able to talk to the team further in depth as it was a bit quieter (excluding the air displays!), and purchased the watch. The team made the purchase smooth and seamless, even with the wait to change the size of the strap. They were all incredibly welcoming and I had a great laugh with them. I would like to thank the whole team who were at RIAT25 on the Sunday for their time and patience, making me feel relaxed and welcome to the stand. After purchasing my engagement ring, our wedding rings and my first Breitling, I couldn't have thought that the Beards team could get better, but they certainly proved me wrong in the best way possible. Thank you ever so much

Antwort von Beards
Excellent customer service and very…
Excellent customer service and very knowledgeable staff.
Great shopping experience
Knowledgeable and friendly staff, my favourite upscale shopping experience!
Amazing bespoke jewellery design and…
Amazing bespoke jewellery design and make. I commissioned Beards to make me an eternity ring, and the experience absolutely exceeded my expectations. From sitting down with the designer and working through initial sketches, refining CAD models, having a 3D print to try on and even getting to choose my own stones it was all such a special experience. And the end product is beyond what I dreamed of. Vicky especially went above and beyond, but all the staff we have dealt with have been genuinely friendly, helpful and knowledgeable.
Cartier Battery replacement
I recently used the online battery replacement service, and I am thoroughly impressed. The process was incredibly convenient, especially for someone like me who lives far from any authorised service centers. From start to finish, the experience was seamless.
The turnaround time was surprisingly quick—much faster than I anticipated for a high-end service like this.
When the watch was returned to me, it was not only functioning perfectly but had also been carefully cleaned and inspected. The care and precision taken were evident, ensuring that my Cartier watch was treated with the utmost professionalism. The packaging for its return was equally impressive, securely protecting the watch in transit.
Overall, this mail-in service is an excellent option for anyone needing a battery replacement but unable to visit in person. The convenience, attention to detail, and quality of service make it worth every penny. I highly recommend it for anyone looking to maintain their luxury watch without compromise.
Highly recommend.
I recently bought a Tag Heuer watch from Beards, the watch is fantastic and the service I received from Nigel and the team has been excellent.
Beards offer the best Swiss watches at competitive prices and the retail experience and after sales service is the best that you will find anywhere.
Highly recommend and thanks for all your help.
Fantastic company with great products…
Fantastic company with great products and prices.
Excellent service
Excellent service, competitive price and the watch ordered arrived within 48 hours. Strap adjusted to the correct size. Couldn’t have done more. Would definitely use Beards again.
In stock/out of stock....
Paid for the item..... to then be told it was out of stock..... now being asked to review them..... ?
In all honesty, not overly impressed.

Antwort von Beards
Exceptional service
Exceptional service. Brilliant company to deal with and would highly recommend.
Thanks
Not the first time I have purchased…
Not the first time I have purchased from Beards. Excellent goods and great service
Excellent 10/10
Quick and efficient service from Beards, product arrived next day and gift wrapped ready for Christmas. Special thanks to the team for sorting this and the manual. I would highly recommend.
Great company to buy a watch
Great service, quick delivery. Kept me up to date the whole way. Would use again.
Great service
Great service, I purchased a watch which arrived the next day. After mulling over my choice, I decided I preferred my current one. So returned the watch, which was quickly refunded. Overall faultless service from Yui at Beards
And again !
This the second time Beards has helped with a major purchase, two gorgeous Omega watches. First class service on both occasions. 5 stars !
Great service, quick delivery, polite, flexible and helpful.
Great service and very flexible when I asked for special concessions on the return policy. I ordered one day the watch arrived the next day with good updates to let me know the times. The watch when delivered was packaged beautifully. Thanks very much.
Extremely rude member of staff
Extremely rude member of staff, who banged on the front of Beards Cheltenham store glass door from the inside to get my attention as a passer by. Then proceded to pull odd faces at me and very rude.
I did walk away, then went in to confront the store owner about the gentlemans bad behaviour.
Beautiful Jewellery but not a professional staff member!

Antwort von Beards
From the time I walked in to Beards I…
From the time I walked in to Beards I was treated with courtesy and respect. Great relaxed atmosphere, no hard sell just hard facts.
Andy was exceptional in his experience knew his products. Thank you for all the team that eased me in to my purchase. I purchased a Longines watch. If I was asked to recommend a high quality jeweller there would be no hesitation in announcing Beards. I was given a tour around the store as they also ( should you be looking for that extra special gift) bespoke jewellery.
Keep up the good work.
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