BBQ Authority Bewertungen 2’897

Bought a cover for a gift (Napoleon grill).
The grill is just right for our son’s family.
The cover will be a great addition.

Thank you BBQ.
We’re loyal as you are Veteran owned!

The new trays showed up in perfect condition. They were well packed and arrived quickly.

Fast and quick. Great price

Got part I needed at good price! Quick delivery!

I got my order within a week. Very pleased.

This company was first most, Veteran owned and family oriented, staff was very knowledgeable about the project that I had questions about. I would recommend this store to all my friends and family.

This was a gift for my son and I thought it was supposed to be delivered last week but it was delivered to the wrong address. The homeowner called to ask if my son wanted to come get it because he was in a cast and could not do it. My son was ill for a week with the flu though and he could not go get it. It showed up yesterday (1/11/26) at my son’s but we do not know how it got there. Did the original recipient bring it over or did the shipper do it? Regardless, my son is very happy with the griddle and is looking forward to using it for years to come, so no complaints about the actual product.

When we went to pickup, was great experience, folks were very helpful and loaded the grill into our car, great service there. What could use some work was your customer service email, never received a response to online inquiry for details

Great product and customer service!

Great seller. Item as described.
Prompt shipment.
Highly recommended.

Got the sauce and rub bundles for both my sons for Xmas - they just love grilling and love the tasty variety. This has become an annual holiday request and the products do not disappoint. Great customer service and prompt shipping !!

Great selection. Fast delivery. Very tasty products.

Everything with the process was exceptional; from ordering online, to checkout, to shipping, to delivery. No hassle, and good price on Napolean Grill. Will definitely go back to BBQ Authority for any additional accessories. The personalized thank you note, and free sauce package was appreciated.

Fast shipping !!
Never a problem when I order .
Napoleon accessories available .
Thank You !!

Easy transaction, fast shipping, for a free gift with my first order, thank you!

I recently purchased a Napoleon grill during the Black Friday event, and I am thoroughly impressed with both the product and the service. From start to finish, the entire experience was seamless.

The delivery was prompt and arrived exactly as scheduled, with the grill in perfect condition—no damage whatsoever. It’s clear that the company takes great care in handling their products during transit.

Overall, the service was exemplary, and I couldn't be more satisfied with my purchase. The attention to detail and commitment to quality is evident, making it a 5-star experience all around. Highly recommend!

Good communication and fast shipping … bonus free cover!

Bought online. Shipped quick, answered phone when I called to ask and answered a question about assembly. Personalized hand written thank you note received s as well is a nice touch and a reminder to buy from a small company.