Averys Wine Merchants Bewertungen 

14'093
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can't praise Averys enough. Their wine advisers are great and mine (Charlie) knows exactly what I like. This wine purchase was of a wine that Charlie recommended, which was also really sensibly pr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Good quality wines delivered. Great value for money on the offer. Well packaged. Regular delivery status updates. Accurate delivery times. First rate service end to end. Would definitely use... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service as usual from Adam at Avery’s. It was a slightly more complex interaction than usual but resolved helpfully and quickly. Highly recommended.

Bewertet mit 5 von 5 Sternen

I'd ordered a case of one of Averys newly-discovered wines, and after a first taste asked Averys to please replace it for another. Despite Averys sales-office having closed for the weekend, I soon rec... Mehr ansehen

Unternehmensdetails

  1. Weinhandlung

Vom Unternehmen geschrieben

Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine. We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

14'093 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(14'093)

780 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Delivery nightmare

We ordered a special Shiraz deal on a pre order in April and only later did it become apparent the wine would not be available until August. In mid August we enquired as to when we could expect it and were told that it would be delivered week commencing 17 August. At the end of that week the balance of the cost was taken from our credit card. The wine didn’t appear the next week so I enquired again and was told that the wine was “stuck” in the warehouse. On28th August I followed up and was told it would arrive the next day. It eventually arrived on the 2 September after further chasing. Not a good experience

2. September 2026
Averys Wine Merchants-Logo

Antwort von Averys Wine Merchants

Thank you for taking the time to leave this review.

I am truly sorry for the constant delays with an order that was initially advertised with an expected delivery date, only for that date to be pushed back multiple times.

The original delivery estimates were provided to us by our supplier, and we shared those dates with customers in good faith. Unfortunately, unforeseen complications arose, resulting in one delay and then another. As you can imagine, this did little to inspire confidence for customers who had already placed their orders, but we did our very best to keep everyone updated as soon as we received new information.

To make matters worse, once the stock finally arrived with us, a system issue caused a further delay in dispatching your order. While these types of glitches are rare, it was extremely unfortunate that this happened on an order that had already experienced so many setbacks. I completely understand how frustrating this must have been.

It is particularly disappointing that this was your first order with us, as the experience you received is far from the standard of service we aim to provide. Quite honestly, situations like this are very unusual, and I am embarrassed that your introduction to us was affected by so many issues outside of your control.

Please accept my sincere apologies for the frustration and inconvenience caused, and thank you for your patience throughout what has been an exceptionally difficult order journey. We genuinely appreciate your feedback and hope that we may have the opportunity to restore your confidence in us in the future.
Alex

Bewertet mit 5 von 5 Sternen

I can't praise Averys enough

I can't praise Averys enough. Their wine advisers are great and mine (Charlie) knows exactly what I like. This wine purchase was of a wine that Charlie recommended, which was also really sensibly priced. It tastes great and is far better than the supermarket offerings at the same price point. Add to that super fast delivery (on a bank holiday!) and you can understand why I highly recommend Averys!

31. August 2026
Bewertet mit 5 von 5 Sternen

Good quality wines delivered

Good quality wines delivered.
Great value for money on the offer.
Well packaged.
Regular delivery status updates.
Accurate delivery times.
First rate service end to end.
Would definitely use again.

29. August 2026
Bewertet mit 5 von 5 Sternen

I have been ordering from Avery's for a…

I have been ordering from Avery's for a couple of years - wines have always been excellent, and I am occasionally disappointed if a particular range is no longer available. For the second time, I took advantage of the bundled Sauvignon Bland selection of 14 bottles. They arrived within a couple of days - fantastic service - and I was thrilled to discover I had 15 bottles! The new ones I have tried have all been excellent and I shall definitely continue to follow Avery's and their everchanging wine selection, unlike the supermarkets, which always seem to retain the same brands.

29. August 2026
Bewertet mit 3 von 5 Sternen

The wine ordering process was fine but…

The wine ordering process was fine but once again was let down by the delivery process with the box just dumped in our porch and quick bang on our door. Because my wife and I are now well into our 80s and not able to lift heavy weights we have asked on a number of occasions when we order wine for the delivery firm to help lift the box into our home. Alas, although we called out to the delivery man and he looks in our direction he carried on to the van and sped away. Hence the lower rating!

29. August 2026
Averys Wine Merchants-Logo

Antwort von Averys Wine Merchants

Hi Patrick,
Thank you for providing your feedback. We're sorry there had been an issue with the delivery. I had attempted to get in touch but I was unable to catch you. Instead I have sent an email regarding this review and look forward to hearing from you if you do wish to have POD applied for future orders. We're sorry again for the issues.
Thanks, Greg

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr