Avail  Bewertungen 396

TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Avail.com is one way to get your payments processed hassle free. This service gives me reassurance my payments have been securely received while keeping me reminded of mmm transactions completion via... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Avail makes tracking rent payments a breeze, and send out automatic late payment notices. Easy to screen potential tenants and removes a lot of the headache a small rental business owner may face. Ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Avail is a good basic tool but lacks a commmitment/history to improving the product. Lacking: 1. Seperate linked bank accts for Security Deposits (SD) vs Rents (add payment get reported on 1099 w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Easy to post for free on Avail which includes Realtor.com and get listed on multiple sites. I got qualified applicants. Tips: Limited number of PHOTOS allowed so decide which are most important to sh... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hausverwaltungsunternehmen
  2. Grundstückspflege
  3. Softwareunternehmen

Vom Unternehmen geschrieben

Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

396 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Free post on Avail but limited Photos

Easy to post for free on Avail which includes Realtor.com and get listed on multiple sites. I got qualified applicants.
Tips: Limited number of PHOTOS allowed so decide which are most important to show. Rearranging photos should be done on a desktop or laptop since I found it difficult to rearrange on my mobile

26. Juli 2025
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Antwort von Avail

Hi Jean,

We’re thrilled you found it easy to list with Avail for free, got exposure across multiple sites, and received qualified applicants — that’s exactly what we aim for!

Just to clarify, there isn’t a limit on the total number of listing photos; however, you can only add up to 20 at a time! Your tip about rearranging photos on a desktop is a great insight for many users.

We understand how important visuals are and are always working to improve the experience across all platforms. Your feedback has been shared with our product team as we continue enhancing our features.

Thank you for sharing your experience — we’re always here to support you!

Bewertet mit 3 von 5 Sternen

We continue to have ontime payment issues with tenant…

We continue to have issues with tenant and receving payments later than due date.
Tenant complains it is Avail sofware and long ACH procesing times causing delays despite a fastpay feature being active on the landlord and tenant side. These delays after payment has been scheduled by tenant have resulted in ongoing disputes and ambiguity as to who is responsible for the delays (ie tenant, Avail, or tenant bank).

1. Juni 2025
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Antwort von Avail

Hey Mariya,

Thank you for taking the time to share such thoughtful and detailed feedback. We understand how frustrating delayed payments can be, especially when everything appears to be set up correctly and expectations around timing still aren't being met.

While ACH processing times can vary based on several factors — including the tenant’s bank — we recognize how important it is for both landlords and tenants to have a clear and reliable payment experience.

We’d appreciate the opportunity to take a closer look at your specific case to help determine where the delay may be occurring. Our support team is here to assist and investigate as needed to provide clarity. Please don’t hesitate to reach out to us by phone or email at your earliest convenience. We are here to help Monday through Friday from 8 a.m. to 6:30 p.m. CST by phone at 312-292-9347, and email support is available at support@avail.co.

Bewertet mit 5 von 5 Sternen

The best software

The best software

30. Juli 2025
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Antwort von Avail

Hi there,

Thank you for the amazing compliment! We're honored to be considered the best and thrilled our software has made a positive impact. We’re committed to continually improving and supporting all of our users — your feedback means the world to us!

Bewertet mit 5 von 5 Sternen

Appreciate their quick response and…

Appreciate their quick response and attentive service.

29. Juli 2025
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Antwort von Avail

Hey Jesse,

Thank you for highlighting our quick response and attentive service – that truly means a lot to our entire team.

It's fantastic to know that we hit the mark and made your experience a smooth one. We genuinely believe that everyone deserves prompt and thoughtful support, and your kind words affirm that our efforts are making a real difference.

We're always here for you, and we look forward to the opportunity to assist you again whenever you need us!

Bewertet mit 5 von 5 Sternen
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Antwort von Avail

Hi Hakim,

Thank you for the thoughtful feedback! We're glad to hear our team's dedication and kindness stood out during your experience. Providing genuine support is something we take pride in, and we're always here if you need us again.

Bewertet mit 1 von 5 Sternen

Someone is still living in the home

Someone is still living in the home. Paid my fee and no response. Feels like a scam

25. Juli 2025
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Antwort von Avail

Hey Arlene,

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and completely understand how frustrating and concerning it can be to pay a fee and not receive the follow-up you expected. Delays in communication or unexpected issues like a current occupant still being on-site can understandably raise concerns.

Our team is here to help and would appreciate the opportunity to look into this further for you. Please don’t hesitate to reach out directly so we can investigate and work toward a resolution. We are here to help by phone Monday through Friday from 8 a.m. to 6:30 p.m. CST at 312-292-9347, or email support is available at support@avail.co.

Your feedback is incredibly important to us, and we remain committed to making the rental experience better, safer, and more reliable for everyone

Bewertet mit 4 von 5 Sternen

Avail offers an easy way to do one…

Avail offers an easy way to do one listing that goes on a wider network.

18. Juli 2025
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Antwort von Avail

Hey Janet,

Thank you for sharing your feedback! We're glad to hear that the listing process felt easy and that you were able to reach a wider network. Making rental management more accessible and efficient is one of our top goals. If you ever need a hand with anything else, we’re here to help!

Bewertet mit 5 von 5 Sternen

My issue was resolved super quick

My issue was resolved super quick

22. Juli 2025
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Antwort von Avail

Hi Yevgeniy,

Thanks for sharing! Awesome to know that we could get things sorted out for you so quickly. If anything else comes up, don’t hesitate to reach out—we’re always here to help!

Bewertet mit 5 von 5 Sternen

Thanks

Received payment on time and someone always available to help you if help needed

18. Juli 2025
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Antwort von Avail

Hey Yusuf,

Thank you for your feedback! We're glad to hear that payments have been timely and that you've felt supported when reaching out for help. Providing reliable service and accessible support is something we take pride in. If there's ever anything more we can assist with, we're just a call or email away!

Bewertet mit 5 von 5 Sternen

Quick response

Quick response. Knowledgeable, polite, and patient representative. She was very helpful.

22. Juli 2025
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Antwort von Avail

Hi Margie,

Thank you for your kind words! We’re really happy to hear our representative provided quick, knowledgeable, and patient support. Delivering helpful and respectful service is a top priority for us, and your feedback means a lot. If you ever need assistance again, please don’t hesitate to reach out!

Bewertet mit 4 von 5 Sternen

You all were very good with helping…

You all were very good with helping with the issue I was having trying to get into my account. This had been going on for about 3 months and I couldn’t pay my rent.
The nice gentleman I spoke with talked me through the process and helped my get back into my account. He was very patient and understanding with me. Again Thanks

22. Juli 2025
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Antwort von Avail

Hey Cheryl,

Thank you for letting us know about your experience! We’re sorry to hear about the difficulties you faced accessing your account and the impact it had on your rent payments. It means a lot to know our team was able to patiently guide you through the process and help you regain access. Your feedback is greatly appreciated, and we’re here to support you every step of the way. Please don’t hesitate to reach out if you need any further assistance.

Bewertet mit 5 von 5 Sternen

Great website for a small company that…

Great website for a small company that manages under 5 rental properties for themselves. They have all the information from listing, creating a lease, managing your rent income and more. Thanks for helping me navigating the intricacies of rental management.

21. Juli 2025
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Antwort von Avail

Hi Russitu,

Thank you for your thoughtful review! We’re glad to hear that our platform is a helpful resource for your small rental portfolio. Providing clear, comprehensive tools to support every step—from listing to lease creation and rent management—is exactly what we strive for. It’s wonderful to know we’ve been able to assist you in navigating the complexities of rental management. If you ever need further support, we’re here to help!

Bewertet mit 1 von 5 Sternen
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Antwort von Avail

Hi Jillian,

Thank you so much for sharing your thoughts. We hear you, and while we aim to provide value through convenience and support, we understand that pricing can be a concern. If there’s anything specific you didn’t like or feel could be improved, we’d really appreciate hearing more. We're always looking for ways to make renting feel more worthwhile. Thank you!

Bewertet mit 5 von 5 Sternen
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Antwort von Avail

Hey David,

Thanks so much for your feedback! We’re really happy to hear Avail's tools are making rental management easier for you. If there’s ever anything you need or if we can help in any way, just let us know!

Bewertet mit 3 von 5 Sternen

I liked that the Avail site was easy to…

I liked that the Avail site was easy to navigate and had excellent guidance, but the listing took several days to start and also no Avail applicants completed the entire application. A different site posted very quickly and had many complete applications...I don't know why it was easier for applicants to complete on a different site.

10. Juli 2025
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Antwort von Avail

Hi Susan,

Thank you for taking the time to share your experience—we’re glad to hear the site was easy to navigate and that the guidance was helpful. We also understand how frustrating delays and incomplete applications can be.

Listings on Avail go through an internal review by our Trust & Safety team, processed in the order they’re received. This typically takes 12 to 24 hours, but varies depending on volume. If additional information is needed, our team will reach out to help move things along.

As for applicants not completing their applications, we’ve found that many stop at the screening fee page, often because they’re hesitant to pay before touring the property. If your applicants need help or have questions about that step, they’re welcome to reach out to our support team directly—we’re happy to assist and help them feel more confident in the process.

Your feedback is incredibly valuable and helps us continue to improve for both landlords and renters. Thank you again for sharing!

Bewertet mit 3 von 5 Sternen

I had trouble setting up rent…

I had trouble setting up rent collection. Despite following the instructions outlined in the education video in the Help Center, setting up the rent collection in the final step was not as straightforward as it was made to seem. In fact, as of this writing, it is still pending. Everything else worked fine including setting up the tenant screening, leases, and linked bank accounts for rent deposit.

20. Juli 2025
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Antwort von Avail

Hey Roger,

Thank you for sharing your experience—we really appreciate your honesty. We're glad to hear that tenant screening, leases, and bank linking went smoothly, but we're sorry the rent collection setup wasn’t as clear or seamless as it should be. Your feedback helps us identify where we can improve, especially when it comes to making key steps more intuitive.

If it’s still pending, our support team would be happy to step in and help get everything sorted. Don’t hesitate to reach out—we’re here to make sure the process works as it should. We offer phone support Monday through Friday from 8 a.m. to 6:30 p.m. CST at 312-292-9347. Email support is available 7 days a week at support@avail.co.

Bewertet mit 5 von 5 Sternen

Need Some improvement on the website…

Need Some improvement on the website for lease and amendment

11. Juli 2025
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Antwort von Avail

Hi Meseret,

Thank you for your feedback—we truly appreciate you pointing this out. We're committed to making the site more intuitive and useful with every update, and insights like yours help guide that progress. If you have specific suggestions, we’d love to hear them!

Bewertet mit 5 von 5 Sternen

Great Customer Service

Outstanding support and service.

15. Juli 2025
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Antwort von Avail

Hey Harmeet,

Thank you for the kind words! We're so glad our support and service made a positive impact. We're always here if you need anything—thanks for being part of the Avail community!

Bewertet mit 5 von 5 Sternen

A timely response

A timely response

14. Juli 2025
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Antwort von Avail

Hi Selena,

Thank you for reaching out and sharing your experience. We’re happy to hear you received a timely response, as we strive to provide quick and helpful support. Don’t hesitate to reach out if you need anything—we’re always happy to assist.

Bewertet mit 1 von 5 Sternen

waste of time as they want unnecessary personal data

Wasted time putting together listing to be asked to provide SSN and DOB at the end. Other major property search sites do not ask for such private information to list a rental. Was looking to expand my advertising but will continue to use the other sites as I have successfully found tenants on them in the past.

17. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Avail

Hi TF,

Thank you for sharing your honest feedback. We understand your concerns about privacy and the importance of protecting sensitive information.

At Avail, when publishing a listing, requesting details like SSN and DOB is part of our commitment to maintaining secure and reliable listings. This step helps ensure the safety and trustworthiness of the Avail platform for all users. We follow strict protocols to keep your information secure and are always here to guide you through each step to make the process as smooth as possible.

We appreciate that other platforms may have different approaches, and we respect your choice to use the services that work best for you. Your input helps us reflect on how we can continue to balance privacy with security, and we’re here if you ever want to discuss ways Avail might support your rental process in the future.

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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