The technician was super professional and showed up right on time. He broke down the diagnostic report for me and actually did the DPF cleaning. Plus, he gave me solid advice on what to do next to fix... Mehr ansehen
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Das sagen Bewerter
Great service, after i carried out various repairs on the van I could not face the long task of dpf cleaning. Craig the technician was attentive to previous works done, and explains possible causes an... Mehr ansehen
I had a a discrepancy to begin with regarding the booked appointment. I booked for PM appointment, however they gave me a ln AM one, when calling to enquire I was advised it was fully booked so eithe... Mehr ansehen
Simple to use an so far cured the dpf full, Craig was very polite a professional would've been 5* but they messed my online booking up but got me in the next day. Pleased so far an fingers crossed ,... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Fleet Management, Mobile Assistance, Automotive Mobile Repair
Kontaktinformationen
The Union House, CV1 2NT, Coventry, Vereinigtes Königreich
- info@autoassistgroup.com
- autoassistgroup.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
What a great experience
What a great experience! Lewis made it to us through snow and ice covered roads. Lewis ran the diagnostics, reset the ECU errors re Adblue and DPF, and our motorhome was restored. The DPF had regenerated, but the faults were still displayed (in error!). Thank you Lewis for an absolutely first class, honest service. I have no hesitation in recommending Autoassit, especially if the attending engineer is as knowledgeable and helpful as Lewis.
Had a DPF regeneration service from…
Had a DPF regeneration service from Lewis
Top service and gave advice on what to do to prevent it happening further down the line
5*
Are Dpf light came on boxing day saying…
Are Dpf light came on boxing day saying take to dealership we were due to go on holiday on the 30th.So i contacted DPF specialist who booked me in for the 29th the gentlemen came at the dedicated time slot cleared the blockage and did oil change and filter to .Absulotly first class service was done in less then an hour and are car was back on the road top job would recommend to anyone thankyou DPF and the technition who visited us that day kind regards Ben.
Outstanding service from start to…
Outstanding service from start to finish.
The DPF specialist runs a tight, professional operation. Clear communication. Fair pricing. No wasted time.
Lewis deserves special praise. He diagnosed the issue fast. He explained the problem in plain terms. He fixed it properly. The car drove perfectly straight after.
You trust people like this with your vehicle. Skilled. Honest. Efficient.
I would return without hesitation. I would recommend them to anyone dealing with DPF problems.
Just had a visit from Declan and would…
Just had a visit from Declan and would rate his service (and AutoAssist as a result) as excellent. Technician went over and above and was very friendly and personable.
Thorough inspection, dpf clean and oil change. Fingers crossed for some trouble-free motoring now.
Brilliant service
Brilliant service, very professional and such a nice guy. Fixed the problem and got the car back on the road. Would recommend! Gutted I can’t remember the guys name as he was so professional and polite and did a great job. He came all the way from South Wales to Bristol, was on time and did an amazing job. Thank you.
Great service from the initial phone…
Great service from the initial phone call for help and then great service from Lewis who carried out the job, with care, efficiently and updated me on the job detail
Lewis is great ambassador for the business, it can’t be easy travel some distances and then working on vehicles in all weathers….. top job thank you
This companies behaviour is appalling!
This companies behaviour is appalling. If I could give no stars, I would.
In good faith I contacted them at 9am on the 24th November for a mechanic to come out the following day, the 25th. Cost £179 paid upfront.
Nothing was said on the phone at the time, regarding the company’s cancellation policy.
Typically the issue resolved itself and less than 6 ours later I rang them back to cancel the appointment.
At this point I was told not happening as I needed to give 48 hours notice to cancel!
Clearly I could not travel back in time to a point before I even knew that I needed to make a booking, to be able to meet the requirements of their cancellation policy.
The attitude of these cowboys is very poor, stay well away.
Yours,
Truly disgusted.
Great service and friendly staff
Craig came out to clean and check my DPF, was friendly and very informative, was great talking to him and he did a fantastic job sorting the car, couldn't have asked for better
Excellent service from the fitter
Excellent service from the fitter. Arrived on time diagnostic test showed dpf sensor fault he went and got part and did a dpf clean and left me additive to put in diesel tank when it was down to 1/4 tank. All sorted now. Would highly recommend
Craig was very helpful with explaining…
Craig was very helpful with explaining the problems on my landrover discovery. He was patient when explaining and went into detail. very helpful and informative I would recommend.
Great all round service
Punctual, efficient & friendly. Fixed the problem swiftly, and also diagnosed another one.
Excellent service the engineer gave a…
Excellent service the engineer gave a thorough explanation from his diagnostic check after carrying out the DPF clean.
Very happy
Craig at Auto Assist came out on time, very quickly after the issue was highlighted and he found the issue we had and fixed it. I bombarded him with questions which he happily answered! He said to call him if I have any further questions or concerns. Very happy.
Positive review
Lewis rang my father (Abdul Said) this morning and came on time whilst doing the job very well.
He checked the car and diagnosed the problem immediately and cleaned the DPF so that the car was back to normal.
I highly recommend to use this company
Craig the mechanic was very helpful
Craig the mechanic was very helpful. He explained in detail the problem l was having with my Jaguar F Pace.
He told me I don’t need a Premium DPF clean service instead a Trade Clean was sufficient saving me £80
Very impressed with Craig.
Very impressed with Craig.
Very professional & polite.
Adblue malfunction.
Highy recommended rather than going to main dealership.
Excellent Service From Auto Assist Group
I had a yellow triangle warning for the DPF that turned red within 20 minutes and sent my car into limp mode. After finding Auto Assist Group online, I managed to book an appointment within just two working days.
I opted for their premium clean (priced at £429) plus an oil and filter change. Customer service was polite, friendly and really helpful from the start. The technician, Declan, came out to my property and was brilliant — he clearly explained what had happened, what he was doing to fix it, and even shared some useful tips on how to look after my car going forward.
Overall, the service I received was smooth, professional and reassuring — excellent value for what I got. I’d definitely recommend Auto Assist Group to anyone needing reliable mobile diagnostics or DPF help.
Faulty DPF
The technian arrived at the time he'd agreed.
Examined the car, located the problem.
After he finished he explained what fault entailed and advised me to take it to a diesel specialist to replace the faulty part as it's still under warranty.
The car is running ok now.
Very happy with the service
Very happy with the service, Adam is really good, an asset for the company. Highly recommended
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