What made experience great is the convenience of buying great products online, by far the best supplementaries shop there is. Only one thing I noticed, I couldn't find some other products that I us... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Courier company lost my order ... fair enough, it happens, but have been waiting over a month for a refund and am being continuously fobbed off by numerous people/bots when i enquire. Terrible ser... Mehr ansehen
I ordered few items along with protein brownies. I had issue with protein brownies but customer service team identified the issue and solved it as per my expectations. The only reason I have given 4 s... Mehr ansehen
Unternehmen hat geantwortet
I am so impressed with this protein powder! The ordering process was seamless, and it arrived much quicker than expected. I took advantage of Click & Collect and was able to pick up from my local post... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Vereinigte Staaten
- au.myprotein.com
3.4
Akzeptabel
8269 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Delicious flavours.
Delivery was super quick.
The flavours are amazing in my coffee. Big fan.
13. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Competitive rpricing
Competitive pricing, ease of online purchase and speed/informativeness of delivery
5. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Amazing Service
Amazing. The support that Tyler gave me for my concerns really helped to trust Myprotein and reassure me that I am in good hands. Thank you so much Tyler
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Good company!
Used my protein for years.not always the highest quality products but Great selection, good price, easy to use website, quick Delivery.
2. Februar 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Good deals available
Good deals available, good communication from time of purchase to delivery.
Only minor issue is through my bank I was charged an international transfer fee when there was no mention of this at the checkout.
6. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Poor delivery service and no refunds
"Poor delivery service. It took 6 days for products to deliver to sydney and before even reaching my doorstep I am getting the notification that the products are send back to sender"
This was my original review and I am back here to edit my review. Spoke to the customer support online for refunds as the orders were not delivered and they said from their side the refund is initiated to its original source. After few days I am getting an email from customer relations that we are giving you credit and you can place your orders back through our website.
This is not what I wanted i spoke to your customer support and they said the refunds are initiated why would I need the credits for. I dont want to order your products anymore at all.
The email what they send is you cant even reply back on it. So I spoke to customers support again online regarding the refunds and they are saying customer relation team is handling this case and they must have send you an email please reply to that email. Reply where?? That's an automated email. It feels kind of trapped where things dont go right and your money is stuck either you end up buying the stuff or leave your money back.
There's no fair policy of "REFUNDS" whatsoever they mention on their website
3. Juli 2026
Antwort von Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Myprotein continues to use Starlink
Myprotein continues to use Starlink, one of the worst delivery companies in the world. They allegedly sign for parcels on behalf of recipients without permission and leave packages wherever they please.
When customers contact Myprotein to report that they never received their orders, Myprotein simply says the tracking shows a signature and “delivered” status, then refuses to take responsibility and tells customers to deal with it themselves.
6. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
value for money products ,,,
value for money products ,,,
trusted brand
easy online ordering
28. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Love them!
Easy to drink and love that flavour! It's a little sweet taste. but adding a little more water made it the right consistency.
28. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
This time I really appreciate that the…
This time I really appreciate that the expiration date was still hold on 1 year. Last time I had really bad experience with the quality and 3 month expiration date left on the product.
4. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Your company is efficient and the…
Your company is efficient and the products good, I just am having trouble with my last order, tastes a lot different to the same product in first order, would love to be able to contact someone to check my orders to see where I went wrong.
25. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Good options in delivery service and…
Good options in delivery service and pricing with discount.
3. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Still awaiting my package
Still awaiting my package. Shipping company isn’t contactable and the tracking number doesn’t exist. Calls are also disconnected. I reached out to my protein personally advising all this only to be told I need to contact the shipping company. Terrible customer service.
24. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Protein powder is so much more…
Protein powder is so much more expensive now than it used to be.
2. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Its been more than 10 days
Its been more than 10 days. Still waiting for a refund which was supposed to be within 3-5 working day of original complaint.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Au Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Delivery service failure
Your products are awesome, no doubt about it that's why it was my third time buying from you. But this time I have to give you guys less stars because of your delivery. I had previous issue with your delivery the last time I ordered and this time another one again. Writing this review I haven't received my order yet which has been 2 weeks already since I ordered it. I won't write whole story of what happen to my order this time as you will be able to track it with your system. I will try to order with guys for the next time since like I said I like you product but if you or your courier messed the delivery, you might have to get a reputable courier. Maybe some that can deliver to an Australia Post Center since that's where I get most of my parcels delivered to. If I will get similar experience on my next order, I'm afraid I may not buy your products anymore. Thank You
9. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Quick service and deliver for a quality…
Quick service and deliver for a quality product. Although a little pricey would go back absolutely
1. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
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