What made experience great is the convenience of buying great products online, by far the best supplementaries shop there is. Only one thing I noticed, I couldn't find some other products that I us... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Courier company lost my order ... fair enough, it happens, but have been waiting over a month for a refund and am being continuously fobbed off by numerous people/bots when i enquire. Terrible ser... Mehr ansehen
I ordered few items along with protein brownies. I had issue with protein brownies but customer service team identified the issue and solved it as per my expectations. The only reason I have given 4 s... Mehr ansehen
Unternehmen hat geantwortet
I am so impressed with this protein powder! The ordering process was seamless, and it arrived much quicker than expected. I took advantage of Click & Collect and was able to pick up from my local post... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Vereinigte Staaten
- au.myprotein.com
3.4
Akzeptabel
8269 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Years of business and return business
Years of business and return business - great product, great brand
1. November 2025
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
This came very quick in about 3-4 days…
This came very quick in about 3-4 days I got updates on the packages where abouts frequently,all products are tasty,previously the powder has been clumped together but it improved this time and came in alot better conditions
23. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
If I could give less than 1 star I…
If I could give less than 1 star I would.
The customer service from this place is absolutely appalling. My order never arrived and trying to discuss and get an outcome on the chat option is like trying to get blood from a stone.
Incompetent, lazy and unwilling to even attempt to assist with my concerns.
Will never return based off of my interactions over the last 2 days
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Au Myprotein
Hi Dara,
Thank you for taking the time to leave a review.
We are sorry to hear your experience hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?
We do want to look further into this matter.
Kind Regards,
Stephen
I buy protein ,in few day after it gets…
I buy protein ,in few day after it gets 50 percent off , that's not good
21. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Order Issue Sorted
I ordered few items along with protein brownies. I had issue with protein brownies but customer service team identified the issue and solved it as per my expectations. The only reason I have given 4 start is because theri quality assurance team is impolite and doesn’t want to improve. Sam from customer service team sorted my issue. Hence proved customer service team is very important as they keep the relationship with customer instead of caring about a $20-$30 item. Thank you Sam
14. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The delivery was quick
The delivery was quick, only thing I made an error by purchasing the strawberry flavour.
20. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Horrible customer service
Horrible customer service. I received a damaged delivery dumped on my doorway. Been out to My protien team requesting a replacement but they have been nothing but pain. Offered me $10 to use the damaged delivery. Upon insisting gave me return delivery link that isn't working twice. I have reached out to get someone's attention on the case via email , installation and FB but no response. If there is an issue post sales, say goodbye to your money.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Still waiting….
I sadly am unable to give a review as I still haven’t received what I purchased.
12. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Customer service sucks and they use…
Customer service sucks and they use parcel right who don’t follow delivery instruction. Then my protein makes you deal with their delivery partners terrible support line and rearrange delivery.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Au Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Great value products
Great value product delivered well within the expected timeframe.
15. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
i treid ordering white chocolate…
i treid ordering white chocolate flavour drops but it switched it to banana and i dont like them
7. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I always choose Myprotein because their… have good products and services.
I always choose Myprotein because their products and services are top-notch. A special thanks to Ashmika from customer support for being so helpful and friendly! Highly recommended.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Well it would be great if after years…
Well it would be great if after years of having parcels delivered without issue now I have my parcel lost in some unknown transit because of non supportive delivery couriers.
Anna
6. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I would like to get more offers
I would like to get more offers
If you can provide it i will be happy to
14. Juli 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
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