Atelieroliver Bewertungen 

63
•
TrustScore 3 von 5

3.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’m really happy with my order. The shipping was fast and the cardigan arrived in perfect condition. The quality feels really good and it looks just like I expected. I ordered an XL and it fits... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Less than negative review. Ordered a jacket for a wedding last month. Wedding occurred this past weekend. Jacket apparently on a plane from China for past weekend!! Never informed that it would take... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This item took much longer (almost a month) than it should have to arrive. I was skeptical about them to begin with and emailed customer service when it was very late in arriving- (showed as delivered... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really impressed with Atelier Oliver. They have a great selection of clothing, with a nice mix of smart and casual styles. The designs look modern and well put together, and the products have a reall... Mehr ansehen

Unternehmen hat geantwortet

3.2

Akzeptabel

TrustScore 3 von 5

63 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.2

Alle Bewertungen

(63)

63 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Ordered a dress that was priced at $58

Ordered a dress that was priced at $58, I read the reviews and shipping information. Made sure it wasn't shipped from overseas because I was limited on time for my event. So ordered on Sept 4,2026 says it was shipped on Sept 5, 2026. By Sept 17, 2026 I sent email asking for tracking. They just kept saying we will look into this for you. On Sept 25, 2026 I asked for a refund they advised that once I received the item then I could return it. Return fee would be from $20-$40 then once they received it I would be credited. Finally received the dress on Sept 29th. Looks like it was ordered from Temu. Never again!!!

5. September 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Christina,

We’re sorry the dress arrived too late for your plans and that the tracking, quality and return costs left you disappointed. We understand how frustrating the wait and repeated requests for updates were. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and the available next steps with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

The clothing is cheap and poorly made and unable to return

The clothing is cheap, poorly made and nothing like the photos. I ordered a sweater, a sequin jacket and a satiny dress. All crap. To return, you go through a series of back and forth emails, only to be told that it's over forty dollars to return it at your cost and then they will review it and decide if you get a refund. So I'm guessing not. No labels in the clothing, came in cheap plastic bags. Definitely a scam. Do not buy from here.

1. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Christine,

We’re sorry the sweater, jacket and dress did not match your expectations for quality or appearance. We understand your concerns about the missing labels, packaging, return costs and the difficulty getting a clear answer. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and the available next steps with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 2 von 5 Sternen

Poor quality- do not recommend

The product took awhile to arrive. The quality is the same as SHEIN but with a higher price tag. Poor quality and poor customer service. Buyer beware.

2. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Christine,

We’re sorry the product quality, delivery time and customer service disappointed you. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and the available next steps with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

Less than negative review

Less than negative review. Ordered a jacket for a wedding last month. Wedding occurred this past weekend. Jacket apparently on a plane from China for past weekend!! Never informed that it would take many weeks to get here. Had to order another jacket from Amazon which arrived in days!! Still don’t have the Atelier jacket. Most likely will cost me more to return than jacket worth!! NEVER EVER order from this company!!! You will regret

4. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Marie,

We’re sorry your jacket had not arrived in time for the wedding and that you had to find an alternative. We understand your concerns about the delivery information and potential return costs. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and the available next steps with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

Don’t waste your time and $

This item took much longer (almost a month) than it should have to arrive. I was skeptical about them to begin with and emailed customer service when it was very late in arriving- (showed as delivered but was not delivered) got an initial answer then nothing. Finally one day a dirty crumpled package arrived with the item. The buttons are all the same on the item except for one - right in the middle front of a blouse that is different color! So, I would not order from this company again. Wish their products and delivery were as nice as their website. Don’t understand why a business would operate this way.

1. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Susan,

We’re sorry about the delivery confusion, packaging condition and mismatched button on your blouse, and that you did not receive the follow-up you needed from support. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and the available next steps with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

They make returns extremely difficult!!

They make returns extremely difficult! The return policy in their web site states that shipping costs should be $5 - $10 AUD and calls out the return ship to address as in Australia. This is on the USA web site where all product costs are listed in USD. I have been going back and forth with customer survice trying to make a return. They finally conceeded that I could return the product but gave an incomplete address in China for the ship to address and stated that the cost to return was going to be approximately $40-$50 "as stated on their website". Their web site says nothing about China and nothing about $40-$50. The address that they sent in China is not even usable becuase it is incomplete!

4. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Kathleen,

We’re sorry the return instructions and website information were inconsistent, and that the address you received appeared incomplete. We understand the frustration caused by the quoted shipping costs and the back-and-forth correspondence. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and the available next steps with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 5 von 5 Sternen

Good sweater

Ordered a knit sweater half zip, really comfy and its got a nice feel to it. I usually size up by 1 when ordering but i decided to follow the size guide and it fit me just right.

28. September 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Benjamin,

Thank you for your review. We’re pleased the half-zip sweater feels comfortable and that the size guide helped you find a good fit.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

Terrible item and terrible returns

The fabric used is polyester / synthetic. If you want to return an item for a full refund, the customer service is SLOW to respond AND you have to pay to ship the item to China (~$40-$50) AND there is still no guarantee that it will arrive so you can receive a full refund. I do not recommend from this company.

27. September 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear blyball,

We’re sorry the fabric and return process disappointed you. We understand your concerns about slow responses, international return shipping costs and uncertainty about the refund process. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and the available next steps with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 4 von 5 Sternen

Actually very good quality and…

Actually very good quality and material, my son loves it. Took like 1-2 days more then expected but otherwise im happy. :)

3. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Fille,

Thank you for sharing your feedback. We’re glad your son likes the quality and material. We’re sorry delivery was a little later than expected and appreciate your patience.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

Do not order from this company!!!

I am absolutely appalled at the jacket that was sent to me. I measured my son and went by their measurements and even had a seamstress check them. The jacket won't even fit me and I am a very small-framed person. The quality was pathetic, paper thin material and low quality fabric. I will never again buy from them and suggest no one does. Also took 2 months to get here. Now I have to last minute find a decent coat. They are absolutely ripping people off and a scam. Jacket looks nothing like the photo!!

3. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Amy,

We’re sorry the jacket’s measurements, fabric and appearance did not match your expectations, and that the long delivery time left you having to find another coat at short notice. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and the available next steps with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 5 von 5 Sternen

Great selection and quality clothing

Really impressed with Atelier Oliver. They have a great selection of clothing, with a nice mix of smart and casual styles. The designs look modern and well put together, and the products have a really good overall look and feel. Definitely a store I’d shop with again.

1. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear rabbid,

Thank you for your feedback. We’re pleased you like the selection, designs and overall quality, and appreciate you considering us again.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 4 von 5 Sternen

The lining is soft and they are…

The lining is soft and they are properly warm. Took a couple of days to break in but I didn’t get any blisters after that which is rare for me.

14. August 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear June,

Thank you for your review. We’re glad the lining feels soft and warm and that the footwear became comfortable after the initial break-in period.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 5 von 5 Sternen

I had purchased the fleece jacket and…

I had purchased the fleece jacket and is great for coming into these cold mornings. I wear it going into work and it’s warm and cosy, would highly recommend

2. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Daniel,

Thank you for sharing your experience. We’re pleased the fleece jacket is keeping you warm on cold mornings, and appreciate your recommendation.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 5 von 5 Sternen

Just purchased one of the knitwear…

Just purchased one of the knitwear quarter zips absolutely fantastic quality and super comfortable

2. Oktober 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Hayden,

Thank you for your review. We’re pleased the quarter-zip knitwear feels comfortable and that you’re happy with the quality.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 5 von 5 Sternen

The best cloathes to look fancy.

The best cloathes to look fancy.
Hi ordered a some cloathes a couple of weeks ago. First of all the quality was really, really good. Like for this price it felt like a steal. I ordered the cloathes for my Italy trip and I got a lot of compliments on it so I can only recommend it. Yes I know like I read it earlier shipping can take some time but keep in mind that you aren't ordering from nike or something like that. But for a small brand I had 10/10 experience.
I will definetely order winter cloathes in the future.

10. September 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Balint,

Thank you for sharing your experience. We’re glad the clothing worked well for your Italy trip and that you liked the quality. We appreciate your feedback on delivery and your plans to shop with us again.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

I purchased a jacket advertised as…

I purchased a jacket advertised as suede. The jacket did not even resemble what was advertised and the label indicated it was 95% polyester. I refused to pay the $50 return shipping to their international returns center after several email exchanges with customer service and filed a case with my credit card. I was refunded by my credit card provider. The world is aware of this company.

17. September 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Robin,

We’re sorry the jacket’s material and appearance did not match the suede description you expected, and that the return costs caused further frustration. Thank you for explaining that your card provider has refunded you. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and any remaining questions with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

If I could give zero stars I would

If I could give zero stars I would. Before ordering a dress, I specifically checked the refund policy. It stated that the cost of a return would be absorbed by the buyer and would typically cost between five and $10 Australian. This equates to seven dollars US approximately.

When I received the item 3 weeks after ordering, not only was the product not as pictured, but the quality was extremely poor, thin and not even the same length as indicated in the picture. The dress was supposed to be maxi length or to the floor, and it ended up being more of a tunic.

I have now corresponded with the returns department on several occasions and they are now asking me to send my return to a Chinese address and it will cost me almost equivalent to what the the dress cost me originally

I would definitely not recommend this brand to anyone. They are misrepresented on the website as to what the refund policy and the quality is extremely poor.

30. September 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Melinda,

We’re sorry the dress’s quality, length and appearance did not match the photos, and that the quoted return costs differed from what you understood from the website. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and any remaining questions with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

The suit was cheap crap and did not…

The suit was cheap crap and did not fit, even though their size guide was used. Free returns do not include the $50 or more for return shipment. Do not buy from them.

19. September 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Teemer,

We’re sorry the suit did not fit despite using the size guide, and that its quality and the return shipping costs left you disappointed. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and any remaining questions with you.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 5 von 5 Sternen

Kept Me Warm On The Commute This Week

The hooded jacket does the job on chilly mornings, the zip is smooth and the hood is decent. That is the main thing I wanted from the hooded jacket, and so far it has done it without creating any extra fuss.

17. September 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Miller,

Thank you for your review. We’re glad the hooded jacket is keeping you warm on your commute and that you’re happy with the zip and hood.

Kind regards,
Atelier Oliver Customer Support

Bewertet mit 1 von 5 Sternen

I wish I could give this company zero…

I wish I could give this company zero stars. This is a bait and switch scam. They post high quality photos of clothing and shoes. I bought 2 shoes and 2 jackets and it was the poorest quality I’ve ever seen. I emailed them to return and get a refund and they sent me back an invalid address which was listed on Google as an a scam address by the Better Business Bureau. DO NOT SHOP HERE!! THIS IS A VERY DECEPTIVE BUSINESS AND THEY SHOULD BE SHUT DOWN.

25. September 2026
Bewertung ohne vorherige Einladung
Atelieroliver-Logo

Antwort von Atelieroliver

Dear Charlotte,

We’re sorry the shoes and jackets did not meet your expectations and that you were concerned about the return address provided. We understand the frustration of trying to resolve this through repeated emails. Please email support@atelieroliver.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and any remaining questions with you.

Kind regards,
Atelier Oliver Customer Support

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