Arbury Bewertungen 

827
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I took my car for it's service and MOT at Arbury and i can't talk more highly of them. The service team was exceptional and so was the quality of the work. I will defiantly be using them again. Specia... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

My 2 year old Nissan has been recalled for a fault. I booked this on only to be told I need to pay for a courtesy car which I am not prepared to do for something that is not my fault. The sales team h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Smooth process from start to finish with buying a car from here! I’d like to say a special thanks to George for being an amazing sales man! Would like to also say thanks to Connor for being such an ex... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a great experience buying and collecting my car. Katie and Connor were both incredibly helpful from start to finish, making the whole process smooth and straightforward. They were professional,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

Since Arbury first opened its doors in 2000, we’ve grown from a single PEUGEOT site to multiple Arbury dealerships located across the West Midlands, Warwickshire, Worcestershire and Staffordshire. We’re proud to represent several esteemed brands, including PEUGEOT, SEAT, Nissan, Škoda, FIAT, Leapmotor and Abarth and CUPRA. At Arbury, we offer a fantastic range of Business and Motability vehicles across our brands. So, whether you’re looking for a brand-new car, a quality used vehicle, the next addition to your fleet, or a great deal on a Motability vehicle, there’s plenty to choose from at Arbury!


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

827 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 93 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(827)

186 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Chris always gives 1st class service

Chris always gives first class service, very knowledgeable and helpful , always an easy transaction and knows what I look for in a new car , it’s always a pleasure doing business with him , Thank You Chris x

30. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

Great customer service

Was look after by Josh in Leamington. Well informed of processes throughout, sign over made simple and easy. very knowledgeable and friendly, have been very well looked after have no complaints!

29. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

As soon as we waked into Nissan

As soon as we waked into Nissan, leamington spa, we felt we were in safe hands. Every question was answered and absolutely no pressure to purchase at all.
Josh was friendly, helpful and nothing was too much trouble.
I would recommend Nissan Arbury Leamington Spa to anyone who wanted to look into purchasing a car.

22. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

Excellent service for car sale

Louis was great to deal with - very knowledgable and customer centred. He was very efficient with sorting all the paperwork and secured me a fantastic deal on my new car.

25. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

Josh was extremely helpful and answered…

Josh was extremely helpful and answered every question that we had clearly.There was no hard sell and nothing seemed too much trouble.Extremely pleased with the trade in value.

25. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

Delighted

Fantastic experience from selection of our new car to the ordering and collection.
Nothing was too much trouble for Sam Read a truly professional sales executive with his service
Thank you highly recommend the dealer and the brand

23. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

Go see Chris

Peugeot review .
My name is Mrs Beverley Davies , I have had motability cars since the early 1990's I've had many different makes of cars. All of the mobility sales people have been rushed , making my decisions themselves with next to no interaction with me plus very little aftercare , we came to Peugeot and was approached by Mr Chris Hughes, he was polite , made sure we were comfortable & that we were looking for the right car for our needs , he explained everything more than once , making sure we had a car with enough room for a wheel chair & luggage , his aftercare is so good & there's no problem showing us all again when we pop in this is why we are now driving our third Peugeot all 3008 vehicles , we are hoping to have another if Chris is still there, he is an asset to your company . I have told other people we know to make sure they go to see Chris

23. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 1 von 5 Sternen

Poor service, broken promises, and no accountability

I purchased a car from Arbury ŠKODA Leamington Spa earlier this year and the experience has been very disappointing.

Emails went unanswered.

Issues with the car were denied rather than addressed.

They could not provide any paperwork for servicing (I doubt it was ever done).

The car was missing the correct parts, and there was a general lack of care.

When I spoke to the dealership manager, they were terse and antagonistic — which speaks volumes about the leadership and culture.

Buying from a main dealer should bring peace of mind, but this has been the opposite. I would not recommend this dealership.

25. April 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments, we apologise that on this occasion we did not provide out usual levels of customer service. Please could you email some further details, including your vehicle registration, to enquiries@arbury.co.uk to allow the dealership to look into this further for you.

Bewertet mit 5 von 5 Sternen

Great experience

The whole process was easy and hassle free. Louis, the sales exec, was friendly and knowledgeable and made the process enjoyable.

22. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 3 von 5 Sternen

Could have better customer service

Had a look around the forecourt and showroom. Waited ages for someone to come and help. Eventually some one came. Went through the process of buying but wasn't sure and said we'd think about it over the weekend. Asked if they could give me a breakdown of the figures as there were 2 sets. We were promised an email but never received one. Received a phone call Sunday but the phone didn't ring long enough for me to catch the call. Rang back, told someone I wanted Nissan and waited 10 minutes on hold, Rang back on another phone as I felt it was late. They they were closed!

20. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments about Arbury Leasing, we are disappointed that you did not receive our usual standard of service. However, we do not have a showroom or forecourt for Arbury Leasing so we believe you may have left this review in error. If you could contact enquiries@arbury.co.uk with some further details we will certainly look into this for you, so we can ensure that the correct teams involved can be made aware. Thank you.

Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service from Paul and very helpful. We would recommend using this car supplier to anyone.

15. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for you comments and 5* review!

Bewertet mit 5 von 5 Sternen

My experience with SEAT Arbury was…

My experience with SEAT Arbury was excellent. Sam was a great help throughout the process. Everything was handled smoothly and professionally.

15. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for you comments and 5* review!

Bewertet mit 5 von 5 Sternen

Amazing experience

Really happy with seat arbury in Solihull, top service and such brilliant experience with them looked after me very well through the process of getting my new car going above and beyond for me! Huge shout out to Sam what a legend looked after very well i 100% recommended 👌

12. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for you comments and 5* review!

Bewertet mit 1 von 5 Sternen

Useless

I'm a customer or arbury and have been for over ten years now.

But unfortunately I'm very upset by the service department

I've been on hold over and over again and they never pick up, what makes me smile is that I can hear them pick the phone up then put it back down to end the call.

If that's how its going to be then I'll take my money somewhere else, I haven't got time for games.

Shame on you arbury Lichfield

10. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments, we do experience high levels of calls into the dealership and especially into the service department. Please contact our Service Manager rob.jones@arbury.co.uk directly and he will be happy to assist you.

Bewertet mit 5 von 5 Sternen

Arbury Peugeot Stourbridge is great 👍👍

Arbury Peugeot is great. No question they can’t answer. They go out of their way to make you welcome. Friendly polite staff there isn’t anything they won’t do to make you feel welcome and comfortable and happy with your choice of car. There isn’t any pressure selling. They follow up on there customers to make sure they are happy with their choice of vehicle. I give Arbury Stourbridge 10 out of 10

28. Mai 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

Chris is brilliant

Chris, at the lye branch was brilliant, very knowledgeable and a pleasure to do business with

10. Juli 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

great people

great people. very good service

5. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

Arbury Leamington Spa

Buying another car can be stressful but Paul was fantastic. Nothing was too much trouble. He went through everything with us and was very patient. Everything went smoothly and we are more than pleased with our purchase. Also many thanks to Kal, the manager, who was very helpful.

2. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 5 von 5 Sternen

Purchased vehicle

I initially saw the car on auto trader, then went to the garage to test drive the vehicle. Sam dealt with the paperwork/sale etc, all the staff were really friendly and helpful. Would definitely recommend.

30. August 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments and 5* review!

Bewertet mit 1 von 5 Sternen

Poor response from the service team

I am sorry to say that while I am very pleased with my Nissan X-Trail, the service team are appalling. Bookings take ages, then they only do have the job and come up with very poor excuses.

On a previous occasion I had an auto-stop start fault and they ended up keeping the car for 4 months while they sorted the problem.

Today it went in for a service with an engine management light on. They didn't address the engine management light and have booked it in for a months time. When I collected the car there was a new engine management fault.

I really have to question if they have any competent staff. The service is appalling and they are always full of excuses. If it wasn't part of the servicing arrangement I'd never go there again.

1. September 2025
Bewertung ohne vorherige Einladung
Arbury-Logo

Antwort von Arbury

Thank you for your comments, we apologise that on this occasion we have not your or own expectations of customer service. The Service Manager has reached out to you directly.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr