The new boiler was fitted in a timely an efficient manner.I had a complaint about how the old tanks and lagging had been left. I received a prompt response-and was offered a complimentary annual ser... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was so glad I choose Aquila for my replacement boiler a very competitive quote.From John’s visit to booking the job and the installation the engineer John arrived at the time given and started wor... Mehr ansehen
From initial quotation to job finish I can honestly find no faults with Aquila. The engineer "Pete" arrived and after introduction immediately started work on the jobs required. All the way throug... Mehr ansehen
Unternehmen hat geantwortet
Exceptional Service. Where do I start? I was kept informed of when the engineers were going to arrive via text and tracking! The chaps that turned up to work on the installation were friendly, profess... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Aquila Heating & Plumbing is a family-run contractor covering Warrington, Cheshire, Greater Manchester, Liverpool and Merseyside. Over two decades, we've grown entirely through word of mouth and repeat customers — and we intend to keep it that way. We're Gas Safe, NICEIC, MCS and OFTEC registered, a Worcester Bosch Accredited Installer, and an Octopus Energy Trusted Partner. That means we can handle everything: boiler installation and servicing, heat pumps, solar PV, battery storage, EV chargers and air conditioning — under one roof, with one team. Every job is backed by our workmanship guarantee. Worcester Bosch installations carry up to 12 years parts and labour warranty. Flexible payment options include 0% finance up to 4 years. We don't subcontract, we don't cut corners, and we don't leave until you're satisfied.
Endorsed for over 10 Years — Which? Trusted Trader
Vom Unternehmen geschrieben
- One of the UK's most-reviewed heating contractors
- Top-20 on UK Trustpilot. Gas Safe, NICEIC, MCS registered. Over 20 years serving Warrington, Cheshire and Merseyside.
- Up to 12-Year Parts & Labour Warranty
- As a Worcester Bosch installation and Service Partner we unlock the longest warranties Worcester Bosch offer — parts and labour, for up to 12 years. Most installers can't match that.
- MCS-Certified Solar, Heat Pumps & EV Chargers
- Your full home energy upgrade, done properly. Solar PV, battery storage, air source heat pumps, EV chargers and air conditioning — all installed by our own MCS and NICEIC-certified engineers.
Our Workmanship Guarantee
We stand behind every job we do
Every installation comes with our workmanship guarantee, backed by over 20 years of trading and full £5m public liability insurance. Worcester Bosch boiler installations include up to 12 years parts and labour warranty — registered and managed by us on your behalf. If something isn't right, we come back and fix it. No argument, no charge.
Kontaktinformationen
410 Europa Boulevard, WA5 7TR, Warrington, Vereinigtes Königreich
- 01925 234450
- enquiries@aquila-plumbing.com
- aquila-plumbing.com
Boiler prices are rising in 2026
4.8
Hervorragend
1014 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Oil Boiler Service
A friendly efficient engineer carried out the service of our oil boiler quickly and with no fuss. The engineer was also punctual.
4. Februar 2026
Antwort von Aquila Heating & Plumbing Ltd
Thanks Ken
Poor comms and poor repair over 2 years
Having had a bad experience 2 years ago, which was eventually fixed (almost)...and very intermittent fault remained.
Finally, the fault got much worse and while I got them back in. It's more involved than you want to read, but they didn't keep the notes from the 1st mess and are not minded to be helpful now
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Aquila Heating & Plumbing Ltd
We are sorry to hear that you feel the service you received was unsatisfactory. However, we feel it is important to clarify the timeline and circumstances surrounding the works carried out.
The original toilet repair was completed approximately 2 years and 8 months ago and no issues were reported subsequently.
We actually didn’t charge for the part installed then, it was a goodwill gesture.
Since that repair, we have attended the property on two separate occasions for unrelated works, during which no concerns were raised regarding the toilet.
In December, we also repaired the soil pipe serving the same toilet, again with no indication of any problem linked to the earlier repair.
During your most recent call, the issue was reported as a leaking toilet that we had previously worked on. On that basis, and as a precaution, we arranged for an engineer to attend promptly to isolate the supply and prevent any potential damage.
Upon inspection, it was confirmed that the component we fitted nearly three years ago was not faulty. The leak was caused by a separate and unrelated issue.
Given the age of the original repair, and the fact that the part was not defective, it would not be reasonable to expect this work to be covered under any form of guarantee. The issue identified on this visit therefore constituted a new repair.
We were also disappointed to receive a one-star review relating to this matter, particularly as it concerns a different issue from the original work and one for which payment is now being disputed. As acknowledged in your correspondence, this issue had not been raised with us previously.
We always aim to provide a prompt and professional service, and we believe this is reflected in how quickly we responded to your recent call. If there had been any dissatisfaction with the original repair, we would of course have expected it to be raised at the time or during one of the subsequent visits.
We hope the above clarifies the situation and our position.
Phillip Taylor
Operations Director
Very good communication
Very good communication, with a person on the end of the phone. The gentleman who looked at the boilers was very professional and informative.
20. Januar 2026
Antwort von Aquila Heating & Plumbing Ltd
Thank you
Annual service
Fourth year annual service done by Aquila after initial installation of new boiler
Excellent service service engineer really grand respectful of our property
20. Januar 2026
Antwort von Aquila Heating & Plumbing Ltd
Thank you John
I would highly recommend this company
The engineer was punctual professional and boiler serviced as promised
I have used the company fir the past 2 years and would recommend them highly
19. Januar 2026
Antwort von Aquila Heating & Plumbing Ltd
Thanks Christine
Antwort von Aquila Heating & Plumbing Ltd
Nice one Brian
The technician arrived punctually
The technician arrived punctually, pinpointed the issue, and resolved it efficiently. Excellent work.
18. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Aquila Heating & Plumbing Ltd
Thanking you Nicole
Antwort von Aquila Heating & Plumbing Ltd
Thanks Pat
Fitters,Dave and Gary on time.Very…
Fitters,Dave and Gary on time.Very friendly guys got on with the job.Very informative.
A pleasure to have them working in our house.
9. Januar 2026
Antwort von Aquila Heating & Plumbing Ltd
Thanks Thomas
My boiler service was on time and quick
Zac the gas engineer arrived on time and the boiler service was done quickly and he confirmed what he had done. He was also helpful when I asked for advise on my gas meter.
7. Januar 2026
Antwort von Aquila Heating & Plumbing Ltd
Thanking u
Overall very good service.
I had a service completed by them and decided to use them for a job I needed doing on the boiler. Able to get an appointment convenient to me, good communication, arrived on time. There was a slight issue with the job but they came back promptly and rectified it and received follow up phone call to check everything was working ok. Overall very happy with their service
6. Januar 2026
Antwort von Aquila Heating & Plumbing Ltd
Thanks Dan
Antwort von Aquila Heating & Plumbing Ltd
5 star customer
Arrived on time
Arrived on time. Repaired the boiler. Made a plan for a permanent fix. Polite and reassuring.
15. Dezember 2025
Antwort von Aquila Heating & Plumbing Ltd
Thanks Ant
I requested a quote for a replacement…
I requested a quote for a replacement radiator because of a fault on the bleed sytem. I was immediatly informed that a replacement would not be needed as it could be repaired.
I appreciate the honesty as the cost saving for me was considerable. The work was carried out on time just as stated.
16. Dezember 2025
Antwort von Aquila Heating & Plumbing Ltd
thanking u kindly
First class
"Had an issue where our central heating thermostat stopped working. Called Aquila Heating & Plumbing and they arranged for an engineer to visit the following day to replace and install a new one. Very efficient service and well priced compared to local competitors. The engineer (JW) was polite and respected our home. Completed job within timescale and left no mess. First time we have used this company and would not hesitate to use them again or recommend them as a trusted company. Thank you."
11. Dezember 2025
Antwort von Aquila Heating & Plumbing Ltd
Thanks Rick
My "Aquila Experience"
From initial quotation to job finish I can honestly find no faults with Aquila. The engineer "Pete" arrived and after introduction immediately started work on the jobs required. All the way through I was kept informed about what was going to happen. Once finished the entire working area was left clean and tidy to the extent you'd never know anything had taken place.
Thank you Pete and Aquila for your very professional standards of work.
110% I'd recommend Aquila and will certainly call upon them again when needed.
Mr Lee Maher.
8. Dezember 2025
Antwort von Aquila Heating & Plumbing Ltd
Thank you, Lee.
Always happy to help!
Excellent service regarding the central heating maintenance.
From booking the appointment to the follow up communication regarding the time of arrival for the engineer, everything was first class. The engineer arrived within the allocated time slot and was efficient on completing the job.
24. November 2025
Antwort von Aquila Heating & Plumbing Ltd
Thanks Colin
Antwort von Aquila Heating & Plumbing Ltd
Thank you Mr Webster
Excellent after care service
After care service with the new boiler system has been excellent. Very friendly, fair, polite and professional. We’ve used these guys a number of times with our home and the charity we run and they’ve excelled. Far better than a couple of other local firms we’ve used over the year’s.
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von Aquila Heating & Plumbing Ltd
Thanks Baz
Everything from start to finish was easy and…
Everything from start to finish was easy and stress free !
The engineer Gary was polite, professional and efficient.
I would highly recommend!
19. November 2025
Antwort von Aquila Heating & Plumbing Ltd
Thanking you
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