Appears to be an extremely good quality shower at a very competitive price . Beautifully wrapped inside the box. It hasn’t been installed yet so can’t comment on how it performs. Super fast delivery... Mehr ansehen
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Das sagen Bewerter
Bathroom mono taps look lovely and more expensive than they are. Very competitive price and free speedy delivery. Would definitely use company again.
Ordered 2 basins one turned out to be damaged. Seller arranged for DPD to pick it up however they have not picked on 2 separate occasions and have not even communicated on the third. I expect the se... Mehr ansehen
Unternehmen hat geantwortet
We needed a small bath for a compact space, for which there is limited choice. Although the Imex 1300mm bath from Aquarius wasn't the cheapest of the selection, it was definitely the best choice. The... Mehr ansehen
4.5
Hervorragend
68 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Great company
Contact centre gentleman was very polite and helpful. Delivery was super quick and the brushed brass thermostatic shower looks classy and my dad was able to fit it easily. Thank you
6. Mai 2025
Helpful real time support with purchase…
Helpful real time support with purchase and excellent delivery service
28. April 2025
Tiny but perfectly formed
We needed a small bath for a compact space, for which there is limited choice. Although the Imex 1300mm bath from Aquarius wasn't the cheapest of the selection, it was definitely the best choice. The tub is dinky, but well proportioned with a greater tub volumne than the other small baths I looked at. The material is thick, with a lovely glossy white topcoat and strong fibreglass below. The encapsulated baseboard and rim make it very solid, and the legset was pretty easy to attach, (though I did need to carefully drill through the fibreglass to get the screws in!) Delivery was very efficient, they called me to book a date and gave me a 2hr delivery slot on the day, with most likely estimate. The driver arrived 5 minutes earlier than the estimated time and was very helpful unloading to a convenient place. Very pleased I opted to spend that extra £40‐ it was well worth it!
11. April 2025
Quick and Convenient
Ordered a tall combined basin tap online - came next day suitably wrapped.
Can't get better than that.
7. April 2025
Another disappointing online shopping experience.
The handheld shower set arrived very quickly but I was so disappointed that it was made of plastic. The description suggested it was high grade brass and other materials, but the handset is all plastic. I couldn’t find a phone number to call to see if it could be exchanged either. I think all companies should offer customer service
11. April 2025
Antwort von Aquarius Bathrooms
Hi, apologies that the product fell short of your expectations.
I would say that the handset part you refer to are usually always made of high quality plastic rather than metal, this is more of safety feature as metal handsets conduct heat and can burn your hand.
Also, if you drop a metal handset it can cause significant damage to the bath / shower or tiles.
We are more than happy, however, to have this returned. We do clearly display our phone number in the header of every page on the site and we operate a live chat system during normal working hours.
You can e-mail the team also and we usually reply within 2 hours. All of our team have many years experience in the industry, if you contact us we will do our very best to help.
Really great
Great shower tray, quick delivery and well packaged. Got a really good deal and the customer service was excellent...special thanks to Aaron from customer services for helping me out. Will order again in future.
24. März 2025
Very helpful staff
Very helpful staff, who responded quickly to requests for information
18. März 2025
Order delivered as planned
Got notification of acceptance of order and information about the planned delivery and it arrived on time within a few days. Well done.
18. März 2025
Great service overall
Great service overall - Prompt delivery, good quality product and customer service were very quick to resolve my questions.
3. März 2025
Brilliant service
28. Februar 2025
Fantastic delivery service!
18. Februar 2025
What they say is what they do
7. Februar 2025
Good quick service
21. Januar 2025
Great communication and delivery
Great communication and delivery, updated by tracking .
Delivery driver was great, pallet delivery to footpath outside my front door. Bath well protected on pallet.
Took 10 mins to get bath off pallet and into house
13. Januar 2025
Good company to deal with.
From making the decision to purchase from Aquarius the process was very simple. The level of communication was excellent and I was kept fully informed. Delivery was efficient.
I am not an expert on showers but the product seems very well made. The shower kit arrived in a substantial box with all components well protected.
From this one experience I would recommend Aquarius without reservation.
10. Januar 2025
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