APL Media Bewertungen 157

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The experience since the beginning was great, smooth communication, transparence and clear. Our team is so happy with the work the production team did so Hotel Atlantico Vigo has a press media top lev... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've worked ad hoc with APL whilst I've been at a few different companies. They've always taken time to understand what my demographic and business needs are, and only come to me with sensible suggest... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team have always pulled through for us. Really flexible on invoicing and reporting, I'm a scatterbrain and they're really supportive pre and post bookings. When things go wrong, as things do, they... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve really enjoyed working with APL Media over the past year, especially with Adam Fox. Adam has been more than just helpful. He has been a great partner to work with, always supportive, easy t... Mehr ansehen

Unternehmen hat geantwortet

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4.8

Hervorragend

TrustScore 5 von 5

157 Bewertungen

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Keine Aufzeichnungen über Bewertungseinladungen

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Bewertet mit 5 von 5 Sternen

It has been a pleasure working with Olivia

It has been a pleasure working with Olivia and her team.I have found the work extremely rewarding.I have found APL very professional and they have good skills to bring out the best in the contents.
The approach to the finished product has been of the highest standard and I have been always impressed with the subtle changes they make to make the content stand out.
I look forward to working with this great team in the future.

3. April 2024
Bewertung ohne vorherige Einladung
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Antwort von APL Media

Thanks for your positive review! We also look forward to a long and fruitful working relationship in the future.

All the best,

The APL Media Team

Bewertet mit 5 von 5 Sternen

Outstanding client communication at all…

Outstanding client communication at all times. Great heart and compassion made me feel like I was working with extended family. Thanks especially to Danny and Christopher!

3. April 2024
Bewertung ohne vorherige Einladung
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Antwort von APL Media

Thanks for your review. We'll pass on the great feedback. Please do let us know if you have any further requests we can assist with.

All the best,

The APL Media Team

Bewertet mit 1 von 5 Sternen

Tired of being contacted almost weekly…

Tired of being contacted almost weekly by their sales teams email. I have asked a few times to be removed from the mailing list but they refuse to do so or do not read their emails. The advertising in a newspaper does not work and is incredibly expensive for no sales leads. PLEASE REMOVE ME AND MY COMPANY FROM YOUR INCESSANT EMAILS

20. März 2024
Bewertung ohne vorherige Einladung
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Antwort von APL Media

Hi OJ,

We do apologise for this error and we can can confirm we have removed you from all lists - and did so on the 12 March when first requested.

We are sorry our level of service hasn't met your expectation on this occasion

All the best,

The APL Media team

Bewertet mit 2 von 5 Sternen

Tired of still receiving constant sales…

Tired of still receiving constant sales emails despite having asked not to be contacted anymore several times. No unsubscribe on their emails so I assume they are ignoring me. Always 'last minute deals' or 'late availability'. Always a different sales executive that contacts me and tries a slightly different tactic. If you have to try so hard an aren't listening, I'm sceptical of the service.

19. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von APL Media

HI Saul,

We are really sorry to hear of your experience. We are investigating what happened and can confirm you have been unsubscribed from all lists.

We do apologise our level of service has not met your expectations on this occasion.

The APL Media team

Bewertet mit 5 von 5 Sternen

Working with APL these past three years…

Working with APL these past three years has been a real pleasure! The team are always professional, friendly and responsive and we have established a strong working relationship, leading to to good outcomes for my business.

31. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Reliable

I have a great working relationship with Kam Cherone of APL Media. He is very reliable and is always responsive. I enjoy working with him. :)

26. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von APL Media

Thanks for letting us know! If we can help any further - please do get in touch with Kam, or one of our team.

The APL Media team

Bewertet mit 1 von 5 Sternen

A really stressful experience

A really stressful experience - I've not used any other advertising companies before, so I have no benchmark to compare to, but I don't feel it should have entailed this level of phone calls and emails.

Background - I was approached by the company and after the first two calls straight after the other, I was left a voicemail saying that it was someone calling "with The Guardian". No mention of it being an advertising company, or the name of the company. When I called back, I was advised that it was for a mental health piece, and then given the costs for advertising with them. I realised then that it was a marketing call rather than someone writing for the Guardian as had been implied, but the person I spoke with was very enthusiastic and initially pleasant and I thought it sounded positive.

Less than 24 hours later, I let them know that I was unfortunately unable to go ahead with the work as we had just found out we had lost our funding for one of our projects due to budget cuts in the charity sector.

I received 3 calls, one after the other, several voicemails, and then an email stating I had to go ahead with the work as they work on a no cancellation policy.

I fully understand this policy, but this was before any work at all had been done on the piece as I had not yet sent them any materials. It wasn't so much the insistence of going ahead with the work, but the way the communication was carried out at what was already a very stressful time for our charity. No room for compromise, no empathy whatsoever.

Following that, I sent over the material, and then received several more emails about not forgetting to pay (this was before the deadline for payment had even passed). I emailed them to say I had paid and I have heard nothing since. No acknowledgement of payment, no thanks for working with them.

The irony of the supplement being for a mental health and wellbeing piece - I just found it a really unpleasant and intense experience.

1. September 2023
Bewertung ohne vorherige Einladung
APL Media-Logo

Antwort von APL Media

Update on 31/10/23:

Hi Mrs Mills,

Thanks for emailing and allowing us to get in touch with you. We're sorry our level of service didn't meet your expectations on this occasion - we have tried to resolve this as best we can. Our sales director has also been in touch to see if we can assist further.

All the best,

APL Team

---

Update on 23/10/2023:

Hi Mrs Mills,

Having investigated this internally further, we do not appear to have you on our records. Could you please get in touch with us, so that we can assist you to resolve the matter.

We are concerned this might not be a review for our titles.

All the best,

APL Media
sales@aplmedia.co.uk

---
(20/10/2023)
Hi Mrs Mills

We are sorry to hear about your experience with APL Media, this is really not indicative of our usual level of service.

Please do get in touch with us so we can further investigate what has happened here, and for us to also be able to offer assistance and a resolution.

The APL team
sales@aplmedia.co.uk

Bewertet mit 1 von 5 Sternen

Take your advertising budget elswhere

Very disappointing experience. The traffic that came from the APL/Evening Standard campaign was just bad, with high bounce rates, low interactions and no conversions whatsoever. We were promised a catch-up and comprehensive report after the campaign was over. This also did not materialise, despite a couple of reminders from our end. I highly recommend taking your advertising budget elsewhere.

20. Juni 2023
Bewertung ohne vorherige Einladung
APL Media-Logo

Antwort von APL Media

Hi Mikolaj,

We are sorry to hear our level of service has not met your expectations on this occasion. We’d like to work with you to come to a resolution – please can you get in touch with your account manager? If you are unable to reach them for any reason, you can contact us on the address below. Let us know if you need further assistance.

The APL team
sales@aplmedia.co.uk

Bewertet mit 5 von 5 Sternen

Everything was perfect

Everything was perfect - service, information, on time and great outcome. We were very happy and we will work with Maddie and her team again any time. Thanks for the great opportunity.

3. Oktober 2022
Bewertung ohne vorherige Einladung
APL Media-Logo

Antwort von APL Media

Hi Nina,

We're really pleased to hear about your positive experience. If there's anything further we can help with, please do let us know.

The APL Media team

Bewertet mit 5 von 5 Sternen

Amazing Service!

Jamie Marks at the APL Media team is fantastic to work with. Responsive, professional, and helpful. Can't recommend him enough.

AES Lawyers

7. März 2023
Bewertung ohne vorherige Einladung
APL Media-Logo

Antwort von APL Media

Thanks for letting us know! If we can help any further - please do get in touch with Jamie, or one of our team.

The APL Media team

Bewertet mit 5 von 5 Sternen

Very professional and smooth…

Very professional and smooth cooperation, everyone involved was very friendly and helpful.

18. Februar 2023
Bewertung ohne vorherige Einladung
APL Media-Logo

Antwort von APL Media

Hi Kristyna,

Thanks for your feedback, always good to hear! Let us know if we can help with anything further.

The APL Media Team

Bewertet mit 5 von 5 Sternen

Really impressed by this company and in…

Really impressed by this company and in particular, Jamie Marks who was so good at explaining PR opportunities, talking through options and then communicating with me throughout the process to ensure we got the best outcome. He's also continued to follow up which is really nice. You can see that this company focuses on building positive relationships and isn't just about transactions.

6. März 2023
Bewertung ohne vorherige Einladung
APL Media-Logo

Antwort von APL Media

Hi,

Thank you so much for sharing your experience with working with Jamie (and us!). We're happy to hear you were taken care of at every step of the process. Please feel free to get in touch with Jamie to see how else we might be able to assist on future plans.


The APL Media Team

Bewertet mit 1 von 5 Sternen

Good experience, help from J Clarke - Updated post publication - very poor in hindsight

John Clarke approached my small businesses to organise a peice in a travel guide.

He was very helpful in explaining the process (all new to me), getting it all turned around quickly and finding an approach suitable to our size and audience.

Now eagerly awaiting publication date!

Thanks John

Update: a few notes now publication date has passed.

Firstly, be aware any price negotiated is WITHOUT VAT - while you are given a "final price", the fact vat is added after this is hidden in Terms and Conditions (they claim this is 'standard', however I have never seen anything of the sort in any other industry)

Secondly, unfortunately we saw absolutely no benefit of the feature to date - on publication day we actually saw less web traffic than a standard day (not to say the feature reduced traffic, but certainly had no positive impact). Given - as a holiday rentals firm - we were told this is something you'd "expect to book out a whole season" from during the selling process, we are left feeling the money was poorly spent. Despite promise our business was a 'perfect fit' for the feature, we found ourselves featured amongst a wildly desperate and different set of businesses with little to no clear link to our own.

The peice turned out to be about "winter fun", while our business is shut every winter due to the nature of the industry... Entirely irrelevant to us.

On the whole, given the now complete experience, I've revised my score down - the company are nice to deal with, but I think overpromise and could be more transparent in sales tactics (we were given a two and a half day turnaround to work on our feature, with a sense of urgency which led us to possibly overlook T&C's etc, despite being a full month before publication date)

Overall as a first experience with a media / publication feature we're unlikely to do it again.

Further update: after explaining our issue with the feature we have heard no further communication. They have refused to give details of their complaints procedure, or engage in any way. Revised rating further as experience continues to deteriorate.

After much back and forth this was eventually resolved although the experience to get there was less than ideal.

16. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great project lead John

Thank you for the great services John Clarke - very understanding, quick and professional. All of this without any stress! It was very nice working with you.

Great job also from the design team.

22. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We've been working with APL Media over…

We've been working with APL Media over the past year. Our contact Lucian Howells is always very professional and thorough and great to catch up with. The options Lucian have presented to us have always been relevant and fit the brief for Marin. They responded quickly to my requests and provided everything that was required and promised.
Top work and would highly recommend

18. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A simple process

It was refreshing to be contacted by Lucian with a genuinely good offer for advertising, that my company was interested in. The process and guidelines of providing the artwork was simple and any queries were answered in good time!

13. Januar 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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