I have been riding with Apex for years and love it. Great range of classes for the bike and some strength classes to supplement. Everything works brilliantly so I have only had to contact customer ser... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I have been riding with Apex for years and love it. Great range of classes for the bike and some strength classes to supplement. Everything works brilliantly so I have only had to contact customer ser... Mehr ansehen
Unternehmen hat geantwortet
I have been with Apex for a few years now the bike is still going strong I enjoy the new classes every week and redoing them trying to beat my original score I do miss the live Saturday morning c... Mehr ansehen
Unternehmen hat geantwortet
Update on Apex Apex have no customer support team, and ignore messages that are sent with regard to maintenance and subscriptions. You'll find it very hard to cancel your membership once signed up... Mehr ansehen
Unternehmen hat geantwortet
I wanted the bike which is good, I had to subscribe to the Apex rides app for 12 months, which were average and largely unused. The subscription trap is what gets you - no notification of payments,... Mehr ansehen
Unternehmen hat geantwortet
Apex Rides is a British fitness platform offering immersive indoor cycling classes through our connected app and community. Founded in 2018, Apex originally launched with its own smart bike and has since evolved into a more flexible fitness experience built around compatibility and accessibility. Today, the Apex app connects with any FTMS-compatible Bluetooth indoor bike, giving members the freedom to ride using a wide range of third-party equipment at home or in the gym. Members can access thousands of live and on-demand rides led by expert instructors, with classes designed around music, motivation and performance. The app includes real-time ride metrics, leaderboards, structured training programmes and performance tracking to help riders stay engaged and consistent. Classes range from high-intensity performance rides to lower-impact sessions, beginner workouts and endurance-based training, with fresh content added regularly throughout the week. Members can also filter by music genre, instructor, class length and training style to create a more personalised fitness experience. We’re continually investing in the Apex experience, with regular app updates, new class content and expanded compatibility across connected fitness equipment. At Apex, we believe people get better results when they genuinely enjoy their workouts. Our goal is to make connected fitness more motivating, more accessible and easier to fit into everyday life.
Vereinigtes Königreich
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Love the Apex workouts, a wide variety of music and instructors to suit everyone. Having a new class to do everyday is great to! Highly recommend!

Antwort von Apex Rides
Really good looking and solid bike. I did have a few snagging issues which took a little while to resolve but engineers sent out and helped fix. Good range of classes and reasonable soundtracks noting music can be very subjective. Really pleased overall. App can be a little temperamental.

Antwort von Apex Rides
I have had my Apex bike for two years. It's honestly the best investment Ive ever made in myself. I love the classes, I can choose how long I spend on the bike depending on how much time I have, it's super convenient and I kinda weirdly feel like I know the instructors now, I know their focuses and what I will get out of each class. Genuinely couldn't have better things to say about Apex, it is fab !

Antwort von Apex Rides
I purchased an Apex exercise bike for £949 in December 2024 and have had a deeply frustrating experience ever since. I didn’t receive an order confirmation or membership details until I chased customer service, and the code for the 12-month membership didn’t work. Then, within 3 months, the bike developed a fault with the belt and cable. Since then, I’ve had three engineer visits, and even after today’s fourth visit attempt (May 2025), the bike is still not fixed because Apex repeatedly failed to send the correct part.
Customer service has been unhelpful and often missed the point of my queries, leaving me to coordinate everything myself. It’s now been five months, and the product is still faulty and unusable. I’ve asked for a full refund and collection, and will pursue this further if needed. I can’t recommend Apex at all — poor quality control, slow issue resolution, and a total lack of accountability.

Antwort von Apex Rides
Great choice of rides for all ability and music taste. Easy to use and motivational. When I’ve needed support, customer service have been helpful.

Antwort von Apex Rides
I’ve been using Apex Rides for a few months now and honestly, it’s completely changed my home workouts. The classes are super motivating, the instructors are brilliant, and there’s a really good range of rides depending on what mood I’m in (HIIT, endurance, chill rides).
The app itself is easy to navigate, and I love that I can track my progress over time. Sometimes it takes a little longer than I’d like to sync the resistance dial on the bike to the app, but it’s a small issue compared to how good the overall experience is.
The playlists are also fantastic — it feels like a real studio class but in my living room. Definitely recommend for anyone looking to stay fit at home without the huge price tag of some other brands!

Antwort von Apex Rides
I love that the app has a mixture of standalone classes and series. I’ve recently completed the ‘march into strength’ series which introduced me to new instructors (they’re all very energetic and motivational!) I also feel motivated to complete the series which keeps me coming back to the bike. My only little complaint is that sometimes the suggested resistance is too hard for me - there’s no way I can go at 60rpm at over about a 14 on the bike so some of the classes could be a bit more conscious of this. Of course, you can just turn it down to suit you and it gives you something to aim for.

Antwort von Apex Rides
I love the ease of having an Apex bike. The sessions are very good and varied. There doesn’t seem to be any way to service the bike, which is why I’ve taken off a star.

Antwort von Apex Rides
Mix of instructors is great!
I really enjoy getting on the bike and having a multitude of workouts to choose from and different instructors.
Whenever i have been off the bike for a while the sofa to 60 has been a great way back in!

Antwort von Apex Rides
Great classes with positive instructors and a good variety of themes and music. I also really like the “just ride” option which is great for when you want to do something less structured. I’ve been using my Apex bike for a few years now and it’s very convenient.

Antwort von Apex Rides
APEX is simply brilliant! What a lovely looking bike, which fits nicely into my home.
The APEX app allows me to attend a class WHENEVER it suits and fits into my busy lifestyle. (I have children and work 60 hours a week)! I still manage 4/5 classes! With 20/30/45 min options it means there is no excuse!
The instructors are phenomenal, with a range of class styles, (my favourite is a Move Class with weights)! I am in my 40’s and Apex caters for all abilities in every class!
Current and old music to suit all tastes with a mix of genres.
Apex is excellent, I’m so happy!

Antwort von Apex Rides
We have had our bike now for about 2-3 years and we still use it religiously. The classes are really good and the instructors are fun and really push you to keep going. Glad we chose Apex!

Antwort von Apex Rides
Perfect. Such great variety for all abilities and the bike looks great

Antwort von Apex Rides
Great overall value. Regularly uploading rides to the app. Really fun classes and love all the instructors. Been consistently using for about 5 years now.

Antwort von Apex Rides
Apex have made a bit impact on my health. I am a lot more active and able to hop on the bike when I have a spare 20mins. We had an issue with the bike to start with and did take a while for it get sorted. The app is really easy to use and good music The instructors are really engaging, especially Kirby, who makes you work hard!

Antwort von Apex Rides
I’ve been with Apex for 1-2 years and I haven’t looked back since. Good variety in instructors and they give out the right amount of motivation without coming across as being too pushy. Affordable monthly fees and the bike itself is quite sleek and easy to use/assemble. Would highly recommend!

Antwort von Apex Rides
Had my apex bike and subscription for a while now and the variety of classes and on going classes continue to get better and better. Works around my busy lifestyle and I can always find a class to keep me motivated and pedaling. The app is easy to use and navigate and the sense of achievement as I rack up those points supports the motivation. Highly recommend to those who ate looking for a in home solution.

Antwort von Apex Rides
I’ve been using the Apex Spin Bike for a few months now, and I honestly can’t recommend it enough. From the moment it arrived, it felt like a serious upgrade to my home workout setup. The build quality is solid and sturdy, giving me total confidence during intense sessions. It's clear that this bike is designed to last.
What I really love is how smooth and quiet the ride is. Whether I’m doing a quick 20-minute spin or a full-on interval session, the resistance system responds beautifully — it's easy to adjust and feels really natural. Plus, the bike has a sleek, modern look that doesn’t scream "gym equipment" in the middle of my living room.
Another major win is how customizable it is. The seat and handlebars adjust easily to fit my height, and the pedals work well with regular trainers or clip-ins, depending on how serious I want to get that day.
And let’s talk motivation: syncing it with my fitness app and tracking stats like distance, time, and calories burned keeps me on track and pushing myself. It really feels like I have a studio-quality bike right at home.
Overall, the Apex Spin Bike has completely changed the way I approach cardio. It’s reliable, effective, and actually makes me look forward to my workouts. If you're thinking about investing in a home spin bike, this one’s a no-brainer!

Antwort von Apex Rides
I’ve had my bike a while now and have racked up around 30,000 points - pretty amazing to think how much this has helped my fitness and the bike is still great. Thank you Apex!

Antwort von Apex Rides
I love my Apex bike!
Together with the Apex App and the wonderful Apex instructors. So many classes to choose from, lots of different instructors, all of whom have different styles to suit my mood...
I can't recommend enough!

Antwort von Apex Rides
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.