Lee Ashworth has done a great job with a few repairs we needed doing this morning, including repainting and varnishing our banister which now looks lots better than before. Lee even went out of his wa... Mehr ansehen
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Das sagen Bewerter
5 star rating for Chris Appleton (Customer Service Technican) and the work he did today on our en suite bathroom. Friendly, professional and efficient. Worked to a high standard and has left the en su... Mehr ansehen
I bought a house from Anwyl as a first time buyer. I am happy with their service and have no complaints. The sales team made the buying process straightforward and kept me informed throughout. W... Mehr ansehen
Had an issue with the seal around my bath coming away. Anwyl sent Paul who was a proper professional. He was very polite and courteous, explained the cause and what he was going to do to fix and was... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We're Anwyl - the family home builder We started life as a woodworking business, founded by our great-grandparents over 90 years ago. By 1980, we were crafting thoughtfully designed homes for over 250 families every year These days, you’ll find us at our new offices in Ewloe, Flintshire, and Chorley, Lancashire. We now build around 800 new homes per year. Not bad considering we still give each one the family seal of approval. Drop into one of our developments for a cuppa if you’re in the area. We can’t wait to welcome you h
Kontaktinformationen
Anwyl House, Clos Dewi Sant Ewloe, CH5 3DT, Deeside, Vereinigtes Königreich
- 01244 421600
- build@anwyl.co.uk
- anwylhomes.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 86 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Martin Woods
Martin Woods, our Assistant Site Manager, is always so professional and friendly and seems to really take pride and care in his role. He’s extremely reliable and always carries out to the letter exactly what he promises he will do. It’s very refreshing to have such quality service, which is always delivered with a smile. Thanks, Martin and the team. x

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Happy and comfortable.
I feel very happy and comfortable in my new home. Sarah and Jason helped me through the buying process with kindness and infinite patience. Elliot has been absolutely great sorting out the very minor problems I have encountered in the first four weeks. The house is well designed and easy to live in. I am extremely pleased. Being Welsh myself, I am delighted to be living in a property built by a Welsh company.

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Great customer service
Josh was a great technician, fixed everything promptly, very helpful

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Arrived as planned and was determined…
Arrived as planned and was determined to complete the job to a high standard

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We had Chris Appleton come to visit our…
We had Chris Appleton come to visit our home to repair seal Chris was so friendly and polite and respected our home , he was neat and tidy and his attention to detail is amazing such a friendly person and felt comfortable with him being in our home. Thank you so much for going out of your way.

Antwort von Anwyl Homes
Anwyl need more people like Lee
IMPORTANT this review is for Lee Ashworth the technician, NOT for Anwyl the company , as it would be zero otherwise .
Lee came out to do a couple of jobs . As always he was courteous , clearly knows his stuff and provides exemplary customer care . Anwyl need more people like him and need to look at their technicians as the example of good customer service . Thanks Lee ....

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Repairs
Richard Nelson was very professional and helpful in resolving the issues I had at my property.

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Customer Care Review
Lee has attended our home on a number of occasions now to fix various snags and is alway friendly and professional! Lee always finishes jobs to a high standard and we are always pleased with the results. Our dog is also always grateful for the fuss he gets too :)

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Great service
We’ve had a great experience with our new build home, and a big part of that has been thanks to Faelan. From start to finish, he has been incredibly helpful, professional, and always willing to go the extra mile with any issues or snags we’ve had. Nothing has ever felt like too much trouble, and he has dealt with everything quickly and efficiently!

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Richard Nelson came around and fixed…
Richard Nelson came around and fixed our ensuite door. His work was quick and clean, he did a really good job on the door! He also fixed our front door a few months back and we’ve not had anymore issues since. He’s very friendly and also professional!

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Very reliable and quick to act
We had a problem with one of our door handles, and Anwyl were very quick to fix it. They’ve come to fix things at our home before and they always do a great job and are very friendly.
Richard Nelson is who came over today and he was very friendly, fixed the door handle quickly and now it’s perfect.

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Great service as always
Richard did a great job of repainting our staircase wall and skirting after the repair that was done last week. He was friendly and took great care of our home during the work.

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Very Happy!
Tony was very efficient and completed the job to a high standard. Always happy to help

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Paul H was very knowledgeable and…
Paul H was very knowledgeable and helpful in fixing some snag work recently!

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Not a Premium Build…Poor Customer Service
I have received your reply & can tell you the records are untrue…the house was not clean & the contradictions are the problem, we have photo evidence to support our claim! on key release the rep refused to list damages we photographed as said these will go onto the 4 week call report, the rep did not tell us to look inside appliances as said this is not something you normally check, the rep stated on move in the cleaners had not done a good job. Helen misguided us…trust has been compromised.
I agree with others who have moved into an Anwyl Home property & found the new build not cleaned to a quality standard…this had compromised the visual inspection on move in! the key exchange is very rushed at the Elmy Field development & I suffer with a tumour & mental health…Anwyl failed to thoroughly explain all details concerning snags & expected me to be in good form during the key release exercise to see behind the dirt & grime for damages, as well as to automatically know the rules & differences! due to my left leg paralysis I struggled to stand & fell, this caused distraction & difficulties to complete the process in that short space of time given…despite my vulnerabilities & lack of ability to comprehend, Anwyl got me to sign off the inspection…I’m extremely upset, I had paid thousands of pounds extra in upgrades, Anwyl took my money & in return gave me damaged products! since I was unsuccessful in listing these on the first day, in the first hour, but flagged each within a couple of days/weeks…I’m left with ruined items/materials! my whole life I saved to improve my living conditions…to aid my poor health! the staff/builders are accusatory & Anwyl has little respect for customers standards…evidently not a premium build!
Anwyl installed nice fridges & showers in the show house, but gave me damaged ones; wear & tear before normal aging! It’s now 4 weeks since move in, I’m sad & suicidal…anxiety attacks!

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Brilliant guy
Brilliant guy, very friendly.
Finished the work off to a brilliant standard

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Outstanding service and care
Steph at Anwyl homes, Priory’s gardens was absolutely amazing throughout the whole process of myself and partner buying our first home. From our first enquiry right through to completion.
Her service, knowledge and guidance was outstanding. This made our whole experience easy, exciting and enjoyable. We would highly recommend!

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Good customer care experience!
Tony Murray came today to sort out some snags around the house, top bloke and very knowledgeable! Nothing was too much trouble 🥰 Much appreciated Tony 😀 and a shout out to Hayley too for trying to sort out my picky issues 👍

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Paul
Paul was amazing. He was prompt,polite and friendly. A credit to Anwyl.

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5 stars for Plasterer Chris
Chris Appleton came to sort out the plaster in a room which had unfortunately had a leak. Chris was friendly, polite and professional. Very tidy and has done a great job.

Antwort von Anwyl Homes
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