AnswerNet Bewertungen 

121
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Our company hired this AnswerNet for an electronic marketing campaign(email and text). I do not recommend you waste your time with these guys. I don't recall a company we engaged with ever representi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The experience was great because of Paul. He was attentive, really listened to what I needed, and made sure he understood my concerns before moving forward. He never rushed the call and made su... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We partnered with AnswerNet a year ago for our inbound services and I'm so glad we did! They have truly provided a white-glove experience. From setup through to optimization, they are constantly looki... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

AnswerNet has proven to be responsive and adaptable to our needs. We currently utilize an outdated AMS that provides little actionable data. Our account manager has worked with her staff on training f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Callcenter
  2. auch in
  3. Anrufbeantwortungsdienst
  4. BPO-Unternehmen
  5. Telemarketingdienst

Vom Unternehmen geschrieben

AnswerNet is a premier, tech-enabled provider of contact center and BPO solutions across North America. Operating 30+ locations, AnswerNet blends human expertise with advanced AI to deliver seamless inbound, outbound, and automated services. Offerings range from 24/7 telephone answering and medical triage to complex telesales, lead generation, nonprofit support, and third-party verification. By leveraging data-driven insights and emotionally intelligent agents, AnswerNet creates customized, scalable solutions for industries like healthcare, real estate, and retail. A "people-first" philosophy ensures that supportive employee experiences drive stellar customer interactions, helping businesses mitigate risk and focus on core activities.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

121 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(121)

23 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

AnswerNet has been a trusted and valued…

AnswerNet has been a trusted and valued partner for our organization. They continue to demonstrate exceptional professionalism and consistently meet our timelines. They are adept at evolving and adapting to meet our organization's changing needs. Their commitment to excellence is evident in every interaction, and we value their partnership as our trusted vendor.

1. April 2024
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Antwort von AnswerNet

Kristin, thank you so much for this taking the time to share this feedback and your continued business. We promise to keep delivering exceptional service to you and your team!

Bewertet mit 5 von 5 Sternen

BEST ANSWERING SERVICE

BEST ANSWERING SERVICE!

I have been the after hours person for years with this company! They are great!!

26. Juni 2024
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Antwort von AnswerNet

Thanks so much for this amazing feedback, Joyce! We will be sure to share your kind with the whole team right away.

Bewertet mit 5 von 5 Sternen

I work With Robyn....She always answers…

I work With Robyn....She always answers my calls and questions immediately. We get our messages right away and everyone there is so polite and pleasant to work with. 5 star rating!!!!

25. Juni 2024
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Antwort von AnswerNet

Wow, thank you for this great feedback, Georgia! We will make sure to share this with Robyn and the team. We truly value your business.

Bewertet mit 5 von 5 Sternen

Professional, accountable and responsive team

The people I have had the pleasure of working with at Answernet have all been very professional, accountable and responsive. Like any other organizations it is not without issues or mistakes by staff but they are always willing and able to look into it and respond and resolve in a timely manner. Any coverage request that I submit are responded to right away and I can depend on them to be there to take our calls as agreed. Answernet has been a good extension of our contact centre.

24. Juni 2024
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Antwort von AnswerNet

Leonarda, feedback like this is so valuable to us. It's also really appreciated! You and your business are so very important to us, and we look forward to our continued partnership. Thank you so much for taking your time to share this review.

Bewertet mit 5 von 5 Sternen

The AnswerNet team is very thorough and…

The AnswerNet team is very thorough and professional. We have tried different campaigns with them and have been pleased with their expediency and expertise.

1. März 2024
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Antwort von AnswerNet

Jason, we really appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do! Thank you!

Bewertet mit 4 von 5 Sternen

We are very pleased with the service…

We are very pleased with the service thus far.

22. Juni 2024
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Antwort von AnswerNet

John, thank you very much for your 4-star review and for choosing AnswerNet. We’re glad to hear that you're happy with how things are going so far, and promise to keep up the great work!

Bewertet mit 5 von 5 Sternen

Jovanna is always so helpful and a…

Jovanna is always so helpful and a pleasure to speak with!

21. Juni 2024
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Antwort von AnswerNet

Stephanie, thank you so much for taking the time to post these kind words. We will make sure to pass this along to Jovanna and the entire team. It will make their day!

Bewertet mit 5 von 5 Sternen

Fiona is amazing!

Fiona has been a phenomenal support to us at LifeStance and is always effective in support any of our needs!

21. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von AnswerNet

Max, a big thank you for your feedback! We will make sure to share this with the team.

Bewertet mit 5 von 5 Sternen

EFFICIENT & PROFESSIONAL

I HAVE FOUND THIS SERVICE GREAT, COURTEOUS & PROFESSIONAL

21. Juni 2024
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Antwort von AnswerNet

Judy, thank you for taking a moment to share your experience. We appreciate your loyalty and continued trust in AnswerNet. To us, it's all about having clients like you!

Bewertet mit 5 von 5 Sternen

Jovanna Cassidy not only is very…

Jovanna Cassidy not only is very customer service friendly, but she always is so pleasant to speak with. She takes care of charging the company credit card for payment in a timely manner. I just love her.

I would recommend her to anyone.

1. Juni 2024
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Antwort von AnswerNet

Glenda, we'll make sure to share this feedback with Jovanna and the entire team to give her the recognition she deserves. Thank you for taking the time to post this awesome review!

Bewertet mit 5 von 5 Sternen

Pro-active part of our company

Although we're active in a niche market, AnswerNet understands well what it is we're trying to achieve. After 5 years, the AnswerNet team became a part of our company, pro-actively looking for contacts with great follow-up numbers. They are a significant part of our success.

21. Juni 2024
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Antwort von AnswerNet

Rob, many thanks for sharing your positive experience with AnswerNet. We value your business and are committed to maintaining this standard of excellence. Your ongoing satisfaction is our priority.

Bewertet mit 5 von 5 Sternen

Positive Experience with AnswerNet

We've worked with AnswerNet for years on telemarketing campaigns. We've always had a positive experience and they've been accommodating with our last-minute campaign requests.

1. Januar 2024
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Antwort von AnswerNet

Julie, we're so very fortunate to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback.

Bewertet mit 4 von 5 Sternen

Telpay and Answernet meetings

The communication between our organizations was great, I think the results could have been better, having reviewed internally I found that the calling lists we supplied could have been vetted better. Giving better results overall.

20. Juni 2024
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Antwort von AnswerNet

Jim, thanks so much for taking the time for this review. We'll share this valuable feedback with the team as we agree it's so important look back and learn what we all can do in the future to make it a 5-star experience. Thank you!

Bewertet mit 5 von 5 Sternen

5 Year Customer

AnswerNet has been a partner with our company for roughly 5 years. Each year better than the last. Always quick to respond and support, flexible w/ changes and feedback.

20. Juni 2024
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Antwort von AnswerNet

George, this review just made our day! According to the team, every year is better than the last for them too having you as a Client. We truly value your business and look forward to our ongoing partnership. Thank you for sharing.

Bewertet mit 5 von 5 Sternen

Great communication

Great communication, friendly people, good quality.

1. Juni 2024
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Antwort von AnswerNet

Thank you for the kind words, Laura! They mean a lot to us and the entire team. We truly appreciate your business!

Bewertet mit 5 von 5 Sternen

Best Service ever

I have had this company fulfill my needs of answering the inbound calls 24/7. I have a dental practice in California, averaging 500 to 800 monthly calls. I am 100% satisfied with their skills, talented agents, and dedicated supervisors. I want to shout out to Trevor in particular. I could not thank him enough. I highly recommend the company.

31. Mai 2024
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Antwort von AnswerNet

We truly appreciate taking time out of your busy schedule to leave us this kind review. We'll be sure to share this with Trevor and the rest of the team, they will be thrilled! Thank you again.

Bewertet mit 5 von 5 Sternen

Responsive

AnswerNet has been our after-hours telephone service for over two years. They provide service to three offices in Montana, always delivering messages in a timely manner and promptly responding to our emails/phone calls. Jen Shigley is professional and consistent with her outstanding customer service.

18. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von AnswerNet

Carol, this wonderful review has certainly put a smile on our faces! Thank you so much for this feedback and your continued business. We promise to keep delivering exceptional service to you and your team!

Bewertet mit 5 von 5 Sternen

Excellent partner

AnswerNet has been an outstanding partner, consistently demonstrating exceptional reliability and professionalism. It has been my pleasure working closely with them in providing excellent customer service to our business customers.

18. Juni 2024
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Antwort von AnswerNet

Brandon, we can’t wait to share your 5-star review with the rest of the team. They’ll be thrilled! Thank you so much for taking the time to give your feedback.

Bewertet mit 5 von 5 Sternen

Answernet has provided my company with top-notch, professional service

Answernet has provided my company with a professional call center service for the past year. The sales/management team is very experienced and has helped give our start-up the growth we expected in the first year. Answernet is very interactive and has adapted their approach to suit our needs. We have signed on for numerous campaigns and remain a current customer. I would highly recommend Answernet!

16. Juni 2024
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Antwort von AnswerNet

Tom, this review made our day! Thanks so much for taking the time to share this feedback. We love hearing from our clients and look forward to continuing to provide you with great service!

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