Superb customer service, particularly on a recent order where both Tom and Hakeem really went over and above to help. Really competitive prices on a wide range of film and easily ordered online or via... Mehr ansehen
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Das sagen Bewerter
Efficient and prompt service, no problems whatsoever. My films were processed with no issues other than perhaps being a little over developed, the negs are a tad dense - but I am being a bit "picky".... Mehr ansehen
Unternehmen hat geantwortet
Wonderful experience ordering with Analogue Wonderland. I just moved to the UK from the U.S. and couldn’t find a film lab or a brick-and-mortar shop that sells 120 film in my smaller area. I disco... Mehr ansehen
I had an issue with shipping where there was a real risk that Royal Mail lost / couldn’t get me my order in time for a trip - customer services were super helpful and understanding - the advisor p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Started by Paul and Mary in 2018, Analogue Wonderland has grown to be a leading online retailer and photo lab for photographic film: we exist to make film photography fun and accessible for everyone! We stock over 200 different films, so there's always lots for analogue photographers to explore, and we support the small independent film manufacturers who are working hard for the future of the industry. We are still a small family-run business, operating from our Buckinghamshire base, so your feedback and reviews are invaluable to help us understand and improve our service!
Kontaktinformationen
Unit 12 Treadaway Technical Centre, HP10 9RS, Loudwater, Vereinigtes Königreich
- 01494 325970
- help@analoguewonderland.co.uk
- analoguewonderland.co.uk
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My daughter recommended and I sent in…
My daughter recommended and I sent in eight rolls I had been saving up. Brilliant service - my daughter was right. I’ve found my film processor - and camera film store. Thank you.
No service at all, no-one helpful to talk to.
I sent off my film a month ago, and it's been 3 weeks since they confirmed receipt of the roll. The photos still have not been developed!
I have emailed and used the live chat agent, and all I've had is complete radio silence.
So far, abysmal service. I am concerned that they may have lost my roll of film.
Great choice of films
Great choice of films, good prices, good film development and great turnaround.
My New Go-To for Ordering Film!
Wonderful experience ordering with Analogue Wonderland. I just moved to the UK from the U.S. and couldn’t find a film lab or a brick-and-mortar shop that sells 120 film in my smaller area. I discovered Analogue Wonderland and placed an order. It was my first time ordering film rolls online. They had a great mix-and-match deal! I was able to purchase six 120 rolls for only £36. That would have been double the amount (maybe even triple) back home. My order of film was delivered rather quickly, which was great! So I’m glad I placed my order through their shop.
Also would like to note that the Kentmere Pan 100 - 120 Film Roll produced beautiful images; I’m excited to give the Harman Phoenix roll a try soon. :).
Overall great experience and amazing prices. I will be ordering all of my film from Analogue while here in the UK.
Special offer
Super fast delivery, special offer got myself a free roll of film. Totally recommended
All good
All good. Purchase, processing, scanning, download and return of negs. No problems.
Superb customer service
Superb customer service, particularly on a recent order where both Tom and Hakeem really went over and above to help. Really competitive prices on a wide range of film and easily ordered online or via their app. Thanks again!
Great company
Great company. Really knowledgeable about Analogue...really priced reasonably. Couldn't ask for more.
Film developed but not returned
Paid for a develop, scan and return service on my two rolls of 35mm film.
Communication has been non existent to two queries and the business failed to return my negatives as promised.
Very disappointed and I would warn against using Analogue Wonderland.
Make them your film supplier !!
I’ve bought film from many places now and analogue wonderland never disappoint. Great prices, great choices and great customer service.
Highly recommend to anyone!!
I don't buy film from anywhere else as…
I don't buy film from anywhere else as a professional photographer.
I have been a loyal customer of…
I have been a loyal customer of Analogue Wonderland for many years, bought tons of film from them and had all rolls developed by them. Never had an issue with them till now. I sent 5 rolls of film to them nearly 4 weeks ago, and still not had my scans back!
I don't know if they've been sold to a new owner, or if they are just spending too much time posting on Instagram and sending spam emails, but I'll be looking elsewhere for my film and developing needs in future
The best in the world of analog photography.
Excellent prices and a wide selection and availability of film. I also really appreciated the chance to save using points earned from purchases.

Antwort von Analogue Wonderland
Helpful Friendly people at Analogue Wonderland
Can't fault the staff! I had a small issue with my last order, partly down to my own misunderstanding, and Oliver sorted it out quickly and satisfactorily. Very happy with the service received.

Antwort von Analogue Wonderland
Excellent service.
Great range, easy to order, excellent delivery information after ordering.

Antwort von Analogue Wonderland
Great company
Great company, very friendly. Your films arrive in very strong "anti-RoyalMail" packaging.

Antwort von Analogue Wonderland
The processing time was far too slow
The processing time was far too slow. I dropped off 2 rolls of film on 7/9 and while writing this it is the 25/9. 15 "working days" after my film was received. I am aware the lab is currently going through a big overwhelm of orders due to "the summer" however when the website says it should take 12-13 days to develop and upload scans I expect this to be the case as this is already far too slow for a couple rolls of 35mm film? I emailed their help desk and received an automated message saying they've received my message and that I should check FAQ's but nothing else. I'm very disappointed as I have been a customer for some years now and have never had an issue - quite the contrary. I've typically been very pleased with the service. This, however is just not good enough unfortunately. I will be using other companies from now on... Still haven't received scans.
Efficient and prompt service
Efficient and prompt service, no problems whatsoever. My films were processed with no issues other than perhaps being a little over developed, the negs are a tad dense - but I am being a bit "picky". Having said that, they have scanned well. Would I use AW again, then yes with no hesitation.

Antwort von Analogue Wonderland
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