I’ve been a customer of American Tall since I discovered the company in 2021. The customer service has always been amazing and helpful. I buy clothes for my spouse who fits in the extra tall category.... Mehr ansehen
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Das sagen Bewerter
My test purchase was a pair of pantyhose. Wow, I never knew that they were made in this length! Ordering, shipping and delivery were perfect too.I'm going to be a repeat customer.
Unternehmen hat geantwortet
I’ve shopped at American Tall for several years and have been impressed with the quality of their clothing and their customer service. I recently had an issue with a return, which was totally my erro... Mehr ansehen
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Overpriced terrible quality they were, tight in the arms loose in the gut, paper thin see-through, and the most astounding part literally still short! Tried to return customer service is abysmal refus... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
American Tall makes quality clothing for tall men from 6'0" to 7'1" and tall women from 5'9" to 6'6". Designed thoughtfully and engineered proportionately to ensure the best fit possible. A family business since 2015, and now a leading brand in the tall community worldwide.
Kontaktinformationen
Vereinigte Staaten
- americantall.com
3.6
Akzeptabel
357 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Very disappointed!
As a 5'11" woman for over 5 decades, I have dealt with a lot of tall clothing manufacturers. I was really hoping this "American Tall" would be one of the better ones. Nope.
I ordered a simple cotton ladies white blouse and some PJ bottoms. When I started opening the package my first though was, did they send me a man's dress shirt by accident? There is absolutely no female shape to it, so it likely is the same shirt for both men and women. Not at all flattering! The quality is not nearly as good as I would have hoped. About as simple as you can get, and very thin. VERY overpriced!
At the end of the day, this is just another company making products in Asia and pretending to be in the U.S. and Canada.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’d like to clarify that we're a Canadian-owned company serving our tall community across North America and globally. Our customer experience team has reached out to gather more details and further assist you.
March 31st : Thank you for allowing us to clarify your concerns. We’re sorry to hear that the blouse and PJ bottoms didn’t meet your expectations.
The Relaxed Poplin Button-Up Shirt is made from 100% cotton and is designed to be lightweight, breathable, and more oversized in fit, as noted on the product page. We understand this may not have been the look or feel you were hoping for, and we appreciate your feedback. We’ll be sure to share your comments with our design team.
We’d like to continue assisting you with your concerns and have reached out for a bit more information to address them. However, we haven’t heard back just yet. We want to ensure all of your concerns are fully addressed, so please feel free to reply when you get a chance and we’ll be happy to continue assisting you.
Perfect fit
Thank you American Tall for being there for us tall folks and our families!
The tapered fit travellers' chinos pant is a perfect fit for my 6ft son.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
Thank you so much for sharing this with us! We’re thrilled to hear that the chinos are a perfect fit for your son—this truly means the world to us. We sincerely appreciate your support and are so glad to have your family as part of our AT community!
I love that American Tall focuses on…
I love that American Tall focuses on “tall” and not “big & tall” and that tall means 6’ to 7’1” men and 5’9” to 6’6” women. And it is “secretly” a Canadian company. 🥰
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
Thank you so much for the kind words It truly means a lot for your support and thanks for being part of our AT community!
Headache of an experience.
I first wrote a pretty unsavory review on here, but then they resolved my issue.
So in all fairness I'll update it.
Major cons of this brand is that they use a third party checkout service that will redirect you during checkout leading to possible shipping issues. When I first contacted them about this, the response was basically
"yeah that's our fault, but oh well, contact the shipper maybe you can redirect it. Good luck!"
Which I didn't appreciate. I did my best to cancel the shipment by contacting the shipping carrier which I believe was USPS which was a major headache. Luckily it worked. I issued a refund that time and then requested the pants be sent to my correct address.
At this point the communication felt better and more like they were trying to rectify the situation, though it took us a while to get there...
I still find it very annoying that there is no one you can call and talk to, but I will give them credit they did their best to rectify the situation, after being hounded about it.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We're sorry about your experience and the address confusion, I'm able to see that our team is already in touch with you and have resolved the issue for you. Please let us know if you have further questions!
Antwort von American Tall
Thank you for sharing your feedback! We’re thrilled to hear this! We truly appreciate your support and hope you keep enjoying the pieces!
Great Long-Johns for Tall Guys
As a tall guy, long underwear has always been difficult to find, always too tight and too short. The American Tall long johns are perfect! Very happy with them, very comfortable and well made.I bought both colors and will keep looking for more in the future.
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
Thank you so much for sharing your feedback! We’re thrilled to hear that the long johns were a perfect fit and that you found them comfortable and well made. We really appreciate your support, and we hope to bring out more options you’ll love in the future!
We love American Tall!!
We have ordered from American Tall many times and have been very happy overall! My husband is 6’5”, my son is 6’4”, and I am 6’ tall. It is so nice to order clothes knowing they will fit! Thank you American Tall!!!
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
Thank you for sharing! We’re thrilled to hear that you and your family have had such a great experience shopping with us. We look forward to continuing to provide styles and well fitting clothes that you love!
We appreciate the continued support and we’re so grateful to have you as part of the AT community!
Everyone I have given a gift to of…
Everyone I have given a gift to of American Tall's clothing has been excited to see them year after year. Quality has been great and wearability excellent.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
Thank you so much for your continued support and for sharing this! It means a lot to hear that your gifts have become something people look forward to year after year. We appreciate you being part of our AT community!
Need humans for customer service not…
Need humans for customer service not A.I.!!!!
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We're truly sorry about your experience! Our AI Assistant is helpful for commonly asked questions, however, is ready to pass you off to a live agent (within working hours) or create an email ticket if prompted. It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
Lengths of fleece pants are not consistent!
I bought 2 pair of women's fleece pants. Both were XL/XT. One was gray, the other blue. I LOVED them, so I ordered 2 more of the exact same size, same length. I ordered another gray one and a sage green one. Unfortunately, the gray one was 1 inch shorter than the first gray one I ordered. I prefer the length of the first one. The sage green one was about 3-4 inches LONGER....so long that I have to cuff them TWICE or they totally cover my entire foot so much so that I will trip on them! They are dragging on the floor! I did a CHAT online and was texted that changes are made to products due to customer comments. I guess I get that, but why would 1 be 1 inch shorter and the other one is 3-4 inches longer? I got an immediate response via EMAILto my review about this & they gave me an explanation for the discrepancy in length. They claim the material could cause a difference. I wouldn't think THAT much of a difference. They sent me another pair in the same size but shorter length. The replacement WAS shorter, but still longer than the original 2 pair I received. The customer service via EMAIL was very accommodating to try to rectify my issue. I was very pleased with their efforts. The manufacturing part of these pants, however, is questionable. I would think pants of the same size, same length, just different colors, SHOULD all be the same fit. There should not be such a difference in how they fit. So, the customer service via EMAIL was great, but the products themselves has so much variation. 2 of the 4 pair I received were PERFECT. There is no correspondence via PHONE.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We’re so sorry to hear about this, especially after your first two pairs were a perfect fit! We completely understand how frustrating that must be.
While slight variations can occur between styles or colors, a 3–4 inch difference is not within our usual standards, and we truly appreciate the opportunity to look into this further. It looks like our Customer Experience team has been assisting you and has provided a resolution.
Please don’t hesitate to reach out if you have any additional questions — we’re always happy to help!
American Tall but made in China
I was excited to order something with the word “American” in it since I’m excited about supporting American made stuff. My things arrived with labels saying “made in China”. That was sad to me.
In addition, I’m a 5”10 female with very long legs, and the jumpsuit I got is SO LONG that even in heels it’s WAY too long. I thought I had finally found a company that made just the right length. But alas, they’re just like eveyrone else: instead of realizing every human is different and needs custom sizes and lengths, they assume the length should be “fill in the blank.” The idea of this business is a good one, but the execution is lacking.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We’re sorry for any concerns this may have caused- we appreciate your feedback. Most of our products are manufactured in Asia, allowing us to provide high-quality clothing at affordable prices. We regularly visit our factory partners to ensure they meet our strict quality standards and comply with all municipal and state laws. Our products are currently made in the United States, China, India, and Bangladesh.
All items are fit-tested on our models and members of the tall community, though fit may vary depending on individual measurements. We’re sorry the fit wasn’t quite right - our Customer Experience team is always happy to provide size recommendations if needed!
No ops structure
Clothes are okay - fits are great - shipping and cx are horrible - not worth the price
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We’re so sorry to hear about your experience. We’ve reached out to offer assistance and review this further. Please don’t hesitate to reach out to our Customer Experience team if you have any questions!
I want to love this store but...
I want to love this store but the quality is just not there. Virtually everything I've purchased from American Tall degrades in a matter of months. Would not recommend.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We're sorry to hear about the quality issues you've faced! The quality of our brand is something we take seriously, and we want our customers to be happy with their purchases. Our team has reached out to offer further assistance, and we’d truly appreciate the opportunity to review this more closely. Feel free to reach out to our customer experience team if you have any questions.
Order not sent and they will not refund
I placed a order an its said that it would arrive two days later, 20+ days later and nothing is recieved by the company. also my wish to Refund the order is still pending. i am still waiting for a refund but they would not answer me except wanting me to keep waiting. would not reccomend anyone to order from this website
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We’re sorry to hear about the issues you’ve experienced with your order and truly appreciate your patience. Since this delay was caused by the carrier, it is unfortunately beyond our control. We understand how frustrating this can be and sincerely apologize for the inconvenience. We can see that our team has been assisting you through your support ticket and has provided a resolution.
Additionally, we'd like to clarify that the shipping timeframe for international orders is 5–14 business days. We currently do not offer 2‑day shipping, and we apologize for any confusion this may have caused. You can review our shipping options here: https://americantall.zendesk.com/hc/en-us/articles/19128631415835-What-Are-Your-Shipping-Options
Feel free to reach out if you have any further questions!
Very poor customer experience - no live support
It's impossible to get support through the AI assistant ("Jen"). I placed an order 2/4 and it did not arrive until February 14, DESPITE paying extra for priority delivery. It was sent USPS parcel select ("packages that don't require expedited delivery"). I tried to contact American Tall via the AI chat several times, but to no avail. American Tall's priority shipping is a scam.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We've very sorry for your experience! We have reached out to provide assistance.
Feb 25: We’re sorry to hear about your experience. Our AI Assistant is available to help with common questions and can connect you with a live agent during business hours or create an email ticket if requested.
We apologize for any confusion regarding the estimated shipping dates at checkout. For future orders, we recommend reviewing the timeframes listed in the “What Are Your Shipping Options?” article located on our Help Center on our website.
We’re glad we were able to provide a resolution. Please don’t hesitate to reach out to our Customer Experience team if you have any additional questions!
Company is great
Company is great. Quality clothing. Purchases are for my 20 year old son. 6’5 150# long and lean. Still figuring out sizing and company was great about returns/exchanges. Only complaint, multiple items were available online, ordered and paid for. Only later(after shipment arrived with missing pieces)did I have to call and find out they were actually sold out. They were refunded.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von American Tall
Thank you for sharing your experience! We’re thrilled you’re happy with the quality of our clothing. We know finding the right fit can be tricky, so our customer experience team is always happy to offer size recommendations.
We apologize for the confusion with the missing items and understand how frustrating that must have been. We’re actively working to improve and are glad our team was able to resolve this for you.
high quality clothes
They have high quality, expensive clothes for tall people. The website is easy to navigate. Returns/exchanges are easy to make. 1 star removed because one item I ordered and paid for was not in stock and it was a Christmas present. They sent me an email saying that they refunded the item. It would have been more helpful to know it was out of stock before ordering.
25. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von American Tall
Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words. We’re very sorry for the inconvenience caused by the out-of-stock item and we understand how disappointing that can be! Your feedback is incredibly important to us and helps us continue to improve.
American Tall Great Product!
American Tall is a great product. Good quality and perfect fit for 6'5" tall man.
Many fashionable items online!
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
Thanks so much for your feedback and support, this means a lot! Please let us know if you ever have questions!
Our grandson is very thin and tall
Our grandson is very thin and tall. We were unable to find the right fit for his weigh and height. American Tall is the perfect place to find non-standard fits. The sweats fit him perfectly. I now know where to find clothing for our grandson!
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We're so happy to hear that the sweats fit your grandson perfectly! We truly appreciate the support.
I finally found a company that has it all for the Tall
I finally found a company that has it all in tall. I ordered shirts for a vacation in Dominican Republic. Was not disappointed in both casual and dress for the resort and the hot weather. I hate having shirts pulling out of my pants.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von American Tall
We're thrilled to hear that you're happy with your items! We appreciate the support and thank you for being part of our AT community.
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