Absolutely terrible experience with AltosTravel. My family’s flight booking from San Diego turned into a nightmare, and we felt completely misled about our tickets. To make matters worse, the customer... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Roy was an amazing help while trying to get a flight for my grandson to return to the naval base in Virginia right after Christmas. His support was extremely valuable for us. The only problem was that... Mehr ansehen
I was greatly appreciative with the explanation, task correction and support from Isaac Hayden in providing me with what I originally booked through your agency. I am a single mother and do not have a... Mehr ansehen
About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to the Altos Travel‚ we are a leading online travel agency specializing in providing you with the best, bargain priced flights and holidays to destinations all over the world. We passionately believe that travel enriches our lives‚ expands horizons and makes us better individuals.
Kontaktinformationen
Vereinigte Staaten
- altostravel.com
4.3
Hervorragend
1528 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Terrible Experience
I bought the tickets from January 16. 2023 for 2 passengers, the flight March 19 Boston to Dominican Republic，( DL1973) unfortunately when we checked in Airport on March 19, my ticket was been suspended, I was called your travel agent, but they can not help. Now today 2024, April, I still not got my Refund back, I called the Altos Travel, they said you have to call Kenya company, they Issued the tickets, Kenya said you have to ask Altos Travel to request to call us to refund, so they throw the ball...$960.50 still no REFUND!
1. April 2024
Bewertung ohne vorherige Einladung
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
A representative reached out with a…
A representative reached out with a more than adequate replacement for fairs I had requested that were no longer available. Same price. Great experience!
25. März 2024
Bewertung ohne vorherige Einladung
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Alfredo went out of his way to make…
Alfredo went out of his way to make this happen for us.
18. März 2024
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Excellence service
The customer service help so well from start to finish, and it done very professional.
19. März 2024
Bewertung ohne vorherige Einladung
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Sofia
Sofia, follow up with me and update me On the status of my E tickets, and she also took the time to explain to me what was included and I greatly appreciate that.
Sofia provided excellent customer service.
18. März 2024
Bewertung ohne vorherige Einladung
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Very responsive!
12. März 2024
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
We were told our original flight that…
We were told our original flight that we purchased had to be canceled and a different flight was booked and we were charged another 122 dollars and no don't have a non stop flight and was charged then told it was not out problem we should of canceled or read the email after two calls while at work and we thought we were just confirming a flight new customer very disappointed by the guy on the phone and overpaying for a flight
13. März 2024
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Very smooth process with Alfredo
8. März 2024
Bewertung ohne vorherige Einladung
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Quick conformation and return phonecall
26. Februar 2024
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
The person I spoke to was very helpful…
The person I spoke to was very helpful and answered all my questions.
25. Februar 2024
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
they called for every thing it was great
They called every time something came up and made sure to ask me what I wanted to do. It was a great experience. I’ll leave another review once we’re actually go and come back from vacation. So far an amazing start!
22. Februar 2024
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Bait and Switch
Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.
20. Februar 2024
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Situation was handled quickly.
The service was good considering that I booked my flight and got a call a few minutes later saying that flight was unavailable. Not sure why I was able to book itin the first place, but I was a little upset that I had put in my transfers with the resort, and had to call and change them. Overall, it was handled quickly.
17. Februar 2024
Antwort von Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.