I've recently been involved in a car accident that wasn't my fault. It has been an extremely stressful situation. I've been liaising with Matt regarding my case. He's been a great help, taking... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just passed my automatic driving test with only 2 minor faults after having some lessons with Sorina! She was incredible and made me feel so calm and confident while preparing for my test, I couldn’t... Mehr ansehen
Unternehmen hat geantwortet
On the whole the experience was good. Early on some miscommunication.. as you dont always talk to the same person. Later I tended to be in contact with Kara mostly and that meant commiunication was... Mehr ansehen
Unternehmen hat geantwortet
Excellent experience with Alps, didn’t need to ask for same member of staff when calling them as they were all able to help me get through my minor problems as I had never claimed before. Staff were v... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Rechtsschutzversicherung
- Kfz-Versicherung
- Versicherungsagentur
- Versicherungsmakler
- Versicherungsgesellschaft
Über Alps
Vom Unternehmen geschrieben
for brokers
for clients
About Alps
Alps is built upon mutually beneficial growth and long-term partnership. We believe in commitment with longevity and substance between ourselves and our brokers and we make add-ons, add up. We’re proud to say that we have 25 years of insurance product experience.
Alps Ltd
You can count on our dedicated ongoing marketing, sales, compliance, and product development support. Rest assured, we keep things simple: no minimum volumes, no exclusivity, and no tie-ins.
Alps Legal
All our staff are encouraged to contribute positively to consistently improve the client experience. We recognise the importance of communicating in a manner which suits the needs of differing individual requirements, therefore innovation remains central to the way we deliver our range of legal services.
get in touch
Kontaktinformationen
CW12 3AQ, Congleton, Vereinigtes Königreich
- alpsltd.co.uk
4.6
Hervorragend
350 Bewertungen
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Helped me lot in my tough time
25. März 2025
Antwort von Alps
Thank you so much for your review! We’re really glad we could help out. I’ve passed your feedback along to Kara who you were speaking with!
Antwort von Alps
Thank you very much for your feedback! We have shared your review with Hayley who you have been speaking to!
Prompt and helpful
I had to contact the team reading a change needed. This effected 8 policies. Sophie picked up my email and made the change promptly to all 8 policies. I then had a problem locating the documents which she also resolved by sending everything over via email.
27. März 2025
Antwort von Alps
Thank you for your feedback! We're glad to hear that your query was resolved quickly and efficiently. We've passed your review on to Sophie :)
Informative
Cally explained the situation and the required steps to progress the claim. Very happy so far.
24. März 2025
Antwort von Alps
Thank you for your feedback! We're glad to hear that Cally provided clear guidance and that you're happy with the process so far! :)
Antwort von Alps
Thank you for your review, we are pleased to hear that you've had a great experience! We have shared your feedback with Chloe who you have been speaking to!
Pretty nice 👍👍👍
20. März 2025
Antwort von Alps
Thank you for your review! We have shared your review with Grace who you have been speaking with! :)
Helpful staff who kept me updated…
Helpful staff who kept me updated througout
11. März 2025
Bewertung ohne vorherige Einladung
Antwort von Alps
Thank you for your kind words! It was Matt who contact you. We're pleased to hear that our team kept you updated throughout the process. Providing clear communication and support is important to us, and we appreciate you taking the time to share your experience.
car bump
ALPS are good at helping with claim in a quick and responsive way , they explain the query's and question
13. März 2025
Antwort von Alps
Thank you for your feedback, we are pleased to know we were able to help! We have shared your review with Chloe who you have been speaking with :)
Marissa was very helpful and quick with…
Marissa was very helpful and quick with helping me back date a policy/Quote
17. März 2025
Antwort von Alps
Thank you for your feedback! We have shared your review with Marissa! :)
Antwort von Alps
Thank you for your review, we have shared your feedback with Matt who you were speaking with!
Amazing Customer Service
Simple, quick and easy!
By far the best customer service I have experienced when dealing with a motor incident. I didn't have to wait long to be spoken with, call handler was very pleasant, considerate and understanding
Exceptional levels of service
14. März 2025
Antwort von Alps
Thank you for your feedback. We're pleased to hear that you had a positive experience and that our team provided the support you needed. We've shared your comments with Matt who you spoke with :)
Excellent Staff
Always helpful, informative and understanding staff.
Fast replies and excellent phone manners.
The team members always keep things moving and keep me in the loop as to what and why.
I am left understanding the situation and I know for a fact if I am ever lost or confused they will aid and assist me with no problem or hesitation.
14. März 2025
Antwort von Alps
Thank you for your feedback. We're glad to hear that you’ve had a positive experience with our team. Providing clear communication and support is important to us, so it’s great to know we’re meeting your expectations. We've shared your comments with Jonny who you have been speaking with :)
Excellent Love Nomber 10
28. Februar 2025
Antwort von Alps
Thank you for leaving a 5* review! We have made Becci aware who you have been speaking with!
Excellent from start to finish
12. März 2025
Antwort von Alps
Thank you very much for taking the time to leave a review! Your feedback has been shared with Jonny who you have been speaking with :)
They responded to my issues very…
They responded to my issues very quickly, gave clear assessment of the situation, and good advice on the process going forward.
7. März 2025
Antwort von Alps
Thank you for your positive feedback! We're glad to hear that your issues were addressed promptly and that the advice provided was helpful. We’ve shared your comments with Matt who you were speaking with!
Antwort von Alps
Thank you for your review, we have shared your feedback with Jonny who you spoke with :)
Fast and effective communication in a…
Fast and effective communication in a very professional manner
3. März 2025
Antwort von Alps
Thank you very much for your feedback! We have shared your review with Cally who you have spoken with :)
Great advice
Whilst I don’t hold a policy with Alps, I found their number online and called, on behalf of a close friend, to see if I was able to log a personal injury claim.
Whilst they were unable to help directly, Nick was able to offer some valuable advice on how to pursue a claim ourselves, which would ultimately be more beneficial financially.
Very pleased with the professional service and advice given, even though I don’t hold a policy with them.
4. März 2025
Antwort von Alps
Thank you for your feedback! We're thrilled to hear that our team consistently provides excellent service to everyone. We've shared your review with Nick, who you spoke with!
Helpful advice
In a stressful time, Alps staff took time to explain everything and made sure that we understood the procedure. Grateful for a friendly, knowledgeable voice on the other end of the phone. Thanks.
27. Februar 2025
Antwort von Alps
Thank you for your fantastic review! This is the level of service we always aim to provide. We've shared your feedback with Matt, who assisted you!
Antwort von Alps
Thank you for your feedback, we have shared your review with Marissa who you spoke with :)
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