From start to finish this has been one of the best interactions with a company I have had for years. Chelsea in particular stands out...polite, caring, professional and efficient. It is so rare that a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely fantastic company from start to finish, the deck I wanted wasn’t available so they gave me a discount on the price of the premium boards. The delivery driver was really polite and helpful,... Mehr ansehen
Unternehmen hat geantwortet
This company and staff are outstanding they do what they say they will do. Had a slight hiccup with my fence, which turned out to be the way I fitted the panels and not allowing for expansion. A team... Mehr ansehen
Unternehmen hat geantwortet
Peter, the delivery driver, arrived at 0830 at our home in Southern Scotland after having driven from Essex. He messaged to say he would be arriving in half an hour and he did. The load neatly fille... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Alpha Decking, we specialise in helping customers transform their outdoor spaces with premium, affordable composite fencing and decking that blends natural beauty with long-lasting performance. Our wood-plastic composite (WPC) products are a stylish, low-maintenance alternative to traditional timber, perfect for gardens, patios, poolside areas, holiday homes, and more. With stunning colours available, including our ever-popular Anthracite, and a choice of natural woodgrain finishes, our decking and fencing offer the authentic look and feel of real wood, without the hassle of staining, warping, or rotting. Whether you're a homeowner enhancing your outdoor space or a trade professional working on a project, our durable and easy-to-install products are designed with convenience and quality in mind. We stock all products here in the UK, ensuring fast delivery and direct support from our expert team. Join thousands of satisfied customers who trust Alpha Decking for outstanding products, great value, and exceptional service, and see why we are rated 'Excellent'.
Kontaktinformationen
1st Floor Office 39-41 Church Street, RH20AD, Reigate, Vereinigtes Königreich
- 02030111661
- info@alphadecking.co.uk
- alphadecking.co.uk
4.8
Hervorragend
200 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very pleased overall.
Very pleased overall.
Good quality product, in the composite fencing.
We also used the composite posts. The only difficulty is in cutting out the channels in the posts, to fit in the panels.
If you haven’t got a router, they are difficult to cut.
18. August 2024
Antwort von Alpha Decking
Hi,
Thank you for your feedback. We're glad you're pleased with the quality of our composite fencing and posts. We appreciate your note about the difficulty in cutting the channels—this is valuable insight for us and will be passed along to management.
Thank you,
Alpha Decking
Excellence
From delivery to installation alpha decking kept me informed. Office staff were very pleasant & helpful.
18. August 2024
Antwort von Alpha Decking
Hi,
Thank you for sharing your experience. We're delighted to hear that our team kept you informed and that you found our office staff pleasant and helpful.
Thank you,
Alpha Decking
Having already ordered and paid we then…
Having already ordered and paid we then received an email stating that we were pre purchase even though the website made no mention at the time. Once their stock arrived from their supplier the service was very good and we were informed promptly of our delivery date and the delivery was carried out almost to the minute. The fencing was a self install and was extremely easy to carry out for anyone with basic DIY skills and a decent set of tools. The resulting fence looks very pleasing and appears to be very durable.
18. August 2024
Antwort von Alpha Decking
Hi,
Thank you for your detailed feedback. We apologise for the initial confusion regarding the pre-order status.
I have checked back over with the team and cannot see an instance where it wasn't shown on the website about the pre-order status but I am sorry if your order came within a small update period where statuses may change on the site.
We always strive to ensure the correct information is clear and available at all times and appreciate your understanding.
We're glad to hear that once the stock arrived, the service met your expectations and that the installation process was straightforward. It's great to know you’re pleased with the final result.
Thank you,
Alpha Decking
COMPOSITE FENCING
COMPOSITE FENCING - EXCELLENT
GOOD COMMUNICATION ALL THE WAY THROUGH.
EXCELLENT FENCING PRODUCT. SIMPLE TO FIT
17. August 2024
Antwort von Alpha Decking
Hi,
Thank you for your positive feedback. We’re thrilled to hear that you found our composite fencing excellent and easy to fit, and that our communication met your expectations.
Thank you,
Alpha Decking
Good quality product arrived when said…
Good quality product arrived when said looks great
17. August 2024
Antwort von Alpha Decking
Hi,
Thank you for your feedback! We’re pleased to hear that you’re happy with the quality of the product and its timely delivery.
Thank you,
Alpha Decking
Alpha Composite Fencing
Highly recommend Alpha Composite Fencing
Great quality product and delivered on time stated
Looks great and really pleased with dealing with Alpha from start to finish
18. August 2024
Antwort von Alpha Decking
Hi,
Thank you for your kind recommendation! We’re delighted that you’re pleased with the quality, delivery, and overall experience with Alpha.
Thank you,
Alpha Decking
Great Service & Fence Product
The entire team from enquiry to delivery were outstanding. The description & quality of the product were 100%. No hesitation with recommending Alpha…
17. August 2024
Antwort von Alpha Decking
Hi,
Thank you for your glowing review! We’re thrilled to hear that our team and product met your expectations. Your recommendation means a lot to us.
Thank you,
Alpha Decking
Exceptional experience and product
We were very please with this company and its product. The communication was excellent from start to finish. Delivery excellent. They kept us updated on delivery times. Highly recommend this company service is exceptional. Well done!
17. August 2024
Antwort von Alpha Decking
Hi,
Thank you for your wonderful feedback! We’re delighted that you were pleased with our product and service, and we appreciate your recommendation. It’s great to know that our communication and delivery met your expectations.
Thank you,
Alpha Decking
Excellent Quality
Great quality products along with extremely helpful knowledgeable people. Would highly recommend.
18. August 2024
Antwort von Alpha Decking
Hi,
Thank you for your kind words! We’re glad to hear you’re pleased with the quality of our products and found our team helpful. Your recommendation is greatly appreciated.
Thank you,
Alpha Decking
Customer service is Excellent.
17. August 2024
Antwort von Alpha Decking
Hi,
Thank you for your feedback! We’re pleased to know that our customer service met your expectations.
Thank you,
Alpha Decking
Fantastic company to do business…
Fantastic company to do business with,Chelsea and Dan have provided exceptional service and support.
The product is good quality and looks great
Highly recommended.
20. Juni 2024
Bewertung ohne vorherige Einladung
Excellent service and technical advice…
Excellent service and technical advice and a quality product
17. August 2024
Great quality product
Great quality product, great customer service. Delivery driver very attentive. Found the trellis a bit flimsy but other than that cannot fault our composite fencing. Getting ready to start the back but have decided not to add trellis this time.
17. August 2024
Antwort von Alpha Decking
Hi Pamela,
Thank you for your feedback! We're glad you're pleased with the quality of our product and service. We appreciate your note on the trellis— we do offer one of the thickest trellises on the market but of course take the feedback on board and will pass it on.
Look forward to hearing from you soon.
Thank you,
Alpha Decking.
Antwort von Alpha Decking
Hi,
Thank you for your feedback. It's really appreciated.
Thank you,
Alpha Decking
Antwort von Alpha Decking
Hi,
Thank you for your kind review
We’re glad you’re happy with the fence, quick delivery we could offer.
Thank you,
Alpha Decking
Antwort von Alpha Decking
Hi Mrs Cable,
We'd like to thank you for taking the team to leave us a 5* review.
It means a lot to us.
Thank you,
Alpha Decking.
A company that inspires confidence with the personal touch.
Good communication from initial sending of samples and information to advice on what was needed before finally placing the order. The customer service over the phone was very helpful and courteous. Delivery date was as agreed and the delivery driver was very prompt, friendly and helpful. The materials provided fitted together very well and were easily assembled into the existing concrete posts. We are very pleased with the finished fence. I would be happy to recommend this company to any of my friends.
2. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Alpha Decking
Thank you for taking the time to leave a review Dave. Your five stars are very much appreciated. Thank you.
Excellent quality and service
Excellent quality and service. The delivery gentleman talked us through how to fit the panels together along with very helpful tips. Highly recommended.
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Alpha Decking
Thank you for your kind review, Lynn. It means a lot to all the team and we will pass on your kind words to the delivery driver as well.
Composite fencing panels
Excellent product, the customer service was great delivery by their own vehicle and the driver was really friendly and helpful. Instalation was straightforward and the end result is excellent. Highly recommended all round.
27. Juni 2024
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.