I can't recommend Becky highly enough! She brought a fresh, crystal-clear perspective to my customer journeys and really helped me the way I operate. Her advice is completely jargon-free, practical, a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
What a journey we’ve been on with Beckie from When the Bank Says No. The name is perfect for the service and support they offer because although one (or perhaps more) banks may say no, Beckie surely d... Mehr ansehen
A big thank you to Bekie Pepperrell and Daniel Sherry for making things so easy. Both were very professional, friendly and kept me informed every step of the way, it couldn’t have been easier, they... Mehr ansehen
I can't praise this company enough. The whole process from 1st call to mortgage offer just over a week!!! Becky and Danielle looked after the application, keeping us updated almost daily and making su... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.
Kontaktinformationen
Oak House, Sutton Quay Busines, WA7 3EH, Frodsham, Vereinigtes Königreich
- 01615038603
- Hello@whenthebanksaysno.co.uk
- alderrose.co.uk
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Lucy and the team were very efficient…
Lucy and the team were very efficient in turning around my mortgage agreement to setting up the solicitors. Very good well done .
More than helpful
From my initial contact, Mark was more than helpful at every step, from application to completion Would recommend this company
Great service
Great service, unbelieveable prompt and effcient. Very friendly and informative. Nilha, Gus and Asheligh all amazing
Ive just used this company as my term…
Ive just used this company as my term on my mortgage was coming to an end, it was an easy enough process. Can’t recommend them enough
Mark Brazier has been excellent
Mark Brazier has been excellent! I highly recommend using him! He got the mortgage for me! Made a dream into reality! Thanks so much! Excellent service, professional, efficient and honest!
When my bank did say no hsbc I rang…
When my bank did say no hsbc I rang when the bank says no and Ashley and his team made buying my first home possible , even though the first one fell through due to leased roof space solar panels , they were very quick and when I found this property , was very smooth and completed in six weeks , very impressive and communication is second to none , kept me updated every step of the way , five star service from beginning to end . What an a amazing company and team
Excellent service
After struggling with high street lenders, WSBN helped me get multiple mortgage offers. The service was excellent, Mark was helpful and provided much needed guidance throughout the process.
A great and simple service
So easy to deal with always there to answer any question you Ashley dealt with us firstly and got everything in place and Rachel was the one who got us over the finish line with our mortgage.Sam was the one who sorted out insurances and made it a simple process.
Great company very helpful and…
Great company very helpful and informative would highly recommend
Great service from billy and Rachel
Great service from billy and Rachel, they were really helpful throughout!
Danielle and Samuel were fantastic!
Danielle and Samuel were fantastic!! Great price for my new mortgage and very professional.
Best mortgage appt! Would use advisor Mark Brazier again.
My Mortgage advisor Mark Brazier has been fantastic from start to finish! I’ve been very happy with every aspect of the service. Everything has been explained clearly, Mark is extremely knowledgeable and his communication was excellent. I felt fully supported throughout. The whole process was smooth and completely stress-free. I would happily use Mark again, and wholeheartedly recommend him.
Mayank and Rachel have been fantastic…
Mayank and Rachel have been fantastic from start to finish.
Rachel has been so patient with us and kept us up to date every step THANK YOU 🙏
Incredibly helpful and understanding
Incredibly helpful and understanding, got me further in under 2 weeks then another broker did in a few months and I now have a purchase going through! Massive thanks to Lucy and Rachel, highly recommended! Really impressed with the level of human customer service and responsiveness! Thank you!!
Fantastic
Fantastic ! Very attentive and expedited quickly
Absolutely 5 star service
Absolutely 5 star service. Above all communication is excellent, Lewis and the team are so helpful and genuinely care. Would highly recommend.
4 star in handling case
4 star in handling case - easy to contact even worked close to the seasonal holidays. Very impressed- high knowledge of product and was a dream every step of the way.
Always used when the bank says no
Always used when the bank says no.
So helpful honest and most importantly they do things swiftly ❤️ Thanks Neheela Gus and Ashlee x
Mayank & Rachel are amazing
I want to say a huge thank you to Mayank & Rachel for making this application process so stress free, Mayank was there straight away whenever out situation changed to be able to sort figures etc and answer any questions we had, we then had Rachel who has got the patience of a saint, nothing was ever too much and she was so reassuring and eased my mind through the whole process. I can’t thank you both enough, I really appreciate everything
A great achievement
Ashley and Rachel did very well to find me a mortgage as previous brokers had failed to do so given my difficult situation. They were friendly, polite and communicated frequently. The only minor issue was sometimes the documents I sent didn't go through on the app and I sometimes received text messages saying I needed to complete a task when I had already completed it. But overall they really did a great job and I would recommend them to anyone.
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