I can't recommend Becky highly enough! She brought a fresh, crystal-clear perspective to my customer journeys and really helped me the way I operate. Her advice is completely jargon-free, practical, a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What a journey we’ve been on with Beckie from When the Bank Says No. The name is perfect for the service and support they offer because although one (or perhaps more) banks may say no, Beckie surely d... Mehr ansehen
A big thank you to Bekie Pepperrell and Daniel Sherry for making things so easy. Both were very professional, friendly and kept me informed every step of the way, it couldn’t have been easier, they... Mehr ansehen
I can't praise this company enough. The whole process from 1st call to mortgage offer just over a week!!! Becky and Danielle looked after the application, keeping us updated almost daily and making su... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.
Kontaktinformationen
Oak House, Sutton Quay Busines, WA7 3EH, Frodsham, Vereinigtes Königreich
- 01615038603
- Hello@whenthebanksaysno.co.uk
- alderrose.co.uk
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I can’t recommend this mortgage team…
I can’t recommend this mortgage team enough. The service from start to finish was excellent, and the whole process was made far easier than I ever expected.
The team, led by Mark, were professional, supportive, and always available to answer any questions. I had concerns going in due to my credit history and honestly didn’t think getting a mortgage would be straightforward—but they made it happen.
They kept everything clear, simple, and stress-free, and I always felt like I was in safe hands throughout.
If you’re unsure about your situation or think getting a mortgage might be difficult, I’d definitely suggest speaking to them. Fantastic service all round.
I would like to thank Ashley and Rachel…
I would like to thank Ashley and Rachel for providing excellent customer service. They have both worked exceptionally hard to deliver a great customer experience to a complex situation. They gave clear instructions and feedback even when I felt overwhelmed and managed to provide a calming influence. I would recommend this team as they go the extra mile to fulfill your needs. Well done Ashley and Rachel you’re the best!!!!
Mark and Rachel are the best
Mark and Rachel are the best. We come to WTBSN worried about if we could get a mortgage due to credit history. Mark eased our minds with any questions I had always having the answers, the same with Rachel when she joined our case! They are brilliant and have got us a mortgage with no stress laid on to myself or my partner. The pair of them took it all on themselves. We can’t thank them enough.
Secured Loan
Manged to get a secured loan for Home Improvements through when the bank says no after being turned away else where. Gus was great throughout the process. Would highly recommend if your struggling to get loans from other lenders
Really good experience
Really good experience, excellent communication from the very start. Initially with Naglis & then with Beckie, she really went above and beyond to get our offer back far quicker than expected!
Couldn’t recommend them anymore
Very happy with all the support…excellent service!
Very happy with all the support received. Clearly communicated from the start how service will be provided. No advance payments demanded or hidden with surprises at the end of the process! Dedicated staff offered regular updates to each progress, really pleased with all work from beginning to end.
Very smooth process
Very smooth process. Excellent case handling with the transparency.
My Agent Rachel Carlin was very helpful…
My Agent Rachel Carlin was very helpful during whole process. Initially we were let down by 3 to 4 agencies. But here it was amazing and they have mortgages for all type of criteria
A fantastic experience all the way…
A fantastic experience all the way through. Would highly recommend them.
Helped with a re-mortgage
Helped me get a re-mortgage on my property in a tricky situation. A great help!
Always on the ball chasing up and…
Always on the ball chasing up and getting the problem solved…a+++
Excellent Service ….
From start to finish Daniel has been not only polite but very professional as well.
I would have no issue in using these guys again in the future.
Thanks a million
Michael & Yvonne
Naheela and Gus worked very hard and…
Naheela and Gus worked very hard and kept us up to date every step of the way.
Mark was knowledgeable and always…
Mark was knowledgeable and always available to answer any questions we had.
We would not hesitate to use this company for any future house moves.
Mark Brazier ⭐️⭐️⭐️⭐️⭐️
Mark Brazier provided an exceptional service that was truly second to none. His expertise and helpfulness made a huge difference, and I felt supported every step of the way. I wouldn’t go anywhere else—Mark is a top man and a credit to his profession.
All the staffs worked tirelessly to…
All the staffs worked tirelessly to secure a good reliable mortgage for me. The team are excellent.
A really good experience nothing was…
A really good experience nothing was too much trouble. Everything went really smooth would use again for other business opportunities great team.
A+++++++++
Danielle is the best
Danielle is the best, she helped me with my remortgage and made the whole process nice and smooth with no stress at all. She is very kind, friendly and professional :)
Exceptional personalised service
I was at a cross road in my life and needed specialised products and services that weren't on the high street.
The Bank Says No assisted me towards achieving my new start in life. I have used this company twice for my financial needs.
The level of service of this team is exceptional,bespoke showing care and responsibility from start to finish.
I would like to personally thank Bilal Awan, Pavinder Boparai, Mark Brazier and Samantha Jolley. The team worked tirelessly, to achieve my goal. The knowledge expertise and customer service is exceptional. 100% i would recommend look no further. Thank you all.
Big appreciation to Mark, Sam & Faith!
Big appreciation to Samuel & Faith for your help, patience, and steady support throughout—it’s made a real difference and I’m very thankful!
But I have to give special recognition to Mark. The level of commitment, persistence, and hard work you’ve put into making this happen has been outstanding. I’ll be forever grateful for everything you’ve done for me!
Couldn’t have done it without you all—thank you so much!
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