Blair was amazing!! Gave us an upgrade to a beautiful near new car and was an absolute delight to deal with - made the start of our holiday perfect :-) Loved the birthday wish written on our car deta... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great experience with the booking app. Secured vehicle and personal insurance. Instructions forwarded immediately by email. I know things can still go wrong yet I feel insanely confident as you though... Mehr ansehen
Unternehmen hat geantwortet
The range of Car Hire Options available from low cost being older cars to more late model cars available. This is probable the 6th time that I have rented a car via Airport Rentals, all have been very... Mehr ansehen
Unternehmen hat geantwortet
I genuinely appreciated Auckland Bargain airport rental car service. They deserve 5 stars. Consequently, I have rented a car 2wks ago, it was a beautiful little hybrid, and I can't express how amazin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- auch in
- Mietwagenanbieter
Vom Unternehmen geschrieben
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Vom Unternehmen geschrieben
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
Kontaktinformationen
Auckland, Neuseeland
- drive@airportrentals.com
- airportrentals.com.au
4.6
Hervorragend
8629 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was overcharged and customer care was…
I was overcharged and customer care was not reachable.
I'm not sure which website is genuine.
They are using multiple platforms to confuse customers
I'm not sure which website is genuine.
They are using multiple platforms to confuse customers
I'm not sure which website is genuine.
They are using multiple platforms to confuse customers
I would not recommend this website to anyone.
Please book your car directly with agents instead of using this website.
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von AirportRentals.com.au
Dear Ratheesh,
We’re sorry to hear about your experience, particularly your concerns regarding the charges and difficulty reaching our Customer Care team.
We’d like the opportunity to investigate what happened and review the charges associated with your booking. Unfortunately, we’re unable to identify your booking from the information provided in this review. Please provide your booking reference number (starting with IM) so our team can look into this further and contact you directly to address your concerns.
Kind regards,
Shin
Antwort von AirportRentals.com.au
Hi Michael, Thank you for your kind words. It’s great to hear that you found the booking process easy and straightforward. Making it simple for travellers to compare options and book with confidence is something we work hard to achieve. Thank you again for sharing your feedback. ^Jo
Quick and simple and great price
10. August 2026
Antwort von AirportRentals.com.au
Hi Trevor, we’re glad you found the booking process easy and straightforward and enjoyed our competitive pricing. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Rhi
Antwort von AirportRentals.com.au
Hi Michael, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Kayla
Very easy to book and hope pick up is…
Very easy to book and hope pick up is just as easy
10. August 2026
Antwort von AirportRentals.com.au
Hi Brian, thank you for your kind review. It's great to hear that you found the booking process easy and straightforward. Making it simple for travellers to book with confidence is something we work hard to achieve. ^David
Antwort von AirportRentals.com.au
Hi Christine, thank you for your kind review. It’s great to hear that you found the booking process easy and straightforward. Making it simple for travellers to compare options and book with confidence is something we work hard to achieve. ^Rhi
Antwort von AirportRentals.com.au
Hi Brigitte, thank you for your kind words. It's great to hear that you enjoyed our competitive prices. Providing a smooth and enjoyable rental experience is what we aim for, so we're pleased to know we delivered on that during your trip. Thanks again for sharing your experience with us. ^Kayla
Antwort von AirportRentals.com.au
Hi Renee, thank you for your kind words. It's great to hear that you found our site easy to use and enjoyed our vehicle selection and competitive pricing. Providing a smooth and enjoyable rental experience is what we aim for, so we're pleased to know we delivered on that during your trip. ^Rhi
They lied about insurance
I booked and checked terms and conditions of my booking with them. They explicitly say under the insurance you pay for that you’ll reimburse costs if an accident occurs.
Only to turn up to my booking and be told the company they’d provided a car through charges a $4000 fee for any damage. Even a scratch is still a $4000 fee to my card.
They gave me two options purchase their insurance (double the price) or sign the sheet. I tried to cancel yours and despite your policy saying I could online . It wouldn’t let me. Tried to call but they have no number. Tried to send a email but their website form is not iPhone compatible. Tried live chat and got a useless AI bot.
I had four hours of travel ahead that I cannot miss for work. So now I’ve had to sign a terms and conditions to get my car that they explicitly said would not happen.
Don’t trust them. Buy elsewhere.
Edit & update :
Company has been in touch finally and they claim that even after purchasing full protection I could still be required to pay full excess of $4000 up front and only seek reimbursement afterwards.
That is materially different from how the protection was presented before purchase, and from the documentation they and their insurance company presented to me after purchase.
I have requested multiple times they resolve this and make right this lack of disclosure and I am now reporting to obudsman due to no further reply from the company.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von AirportRentals.com.au
Dear David,
We are sorry to hear about your experience.
During the booking process, we disclose the applicable rental excess and explain that the protection offered through our website is an independent excess reimbursement product. This means that, in the event of an accident or vehicle damage, you would first need to pay the rental company for the damage (up to the excess amount stated in your rental agreement). You can then submit a claim for reimbursement, provided the rental and protection terms and conditions have been complied with.
The protection purchased through our website can be cancelled free of charge before vehicle collection. If you were unable to cancel it online, this may have been because the cancellation request was made after the scheduled pickup time, as online cancellation is no longer available once the rental has commenced.
Your booking confirmation voucher also includes our customer support email address and phone number should you require assistance.
Unfortunately, we have been unable to locate your booking based on the information provided in your review. Could you please reply with your booking reference number (starting with IM)? We would welcome the opportunity to review your booking and contact you directly to address your concerns.
Kind regards,
Shin
Lied about the price online
Lied about the price online. It was double and that was never communicated
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von AirportRentals.com.au
We'd like the opportunity to review this further. Could you please reply with your booking reference (starting with IM) so we can look into this for you?
Kind regards,
Shin
Good range of quality vechicles
2. Juli 2026
Antwort von AirportRentals.com.au
Hi Brain, Thank you for your kind words. It's great to hear that you enjoyed our large selection of vehicle options. Providing a smooth and enjoyable rental experience is what we aim for, so we're pleased to know we delivered on that during your trip. Thanks again for sharing your experience with us. ^Rhi
Antwort von AirportRentals.com.au
Hi Terry, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Jo
Booking process went smoothly.
1. August 2026
Antwort von AirportRentals.com.au
Hi Keong, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Jo
Affordable rental and clear information
Clear information, no hidden costs. Instant confirmation, very reasonable rental, extras as per website, Information regarding excess coverage available.
Good instructions re pick up/drop off.
31. Juli 2026
Antwort von AirportRentals.com.au
Hi John, we’re glad you found the booking process easy and the information clear. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Joe
Easy site to navigate and select a car
Easy site to navigate and select a car. Shows many options.
31. Juli 2026
Antwort von AirportRentals.com.au
Hi John, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Joe
So easy to navigate your site
31. Juli 2026
Antwort von AirportRentals.com.au
Hi Margie, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Joe
Like the way it shows the total cost…
Like the way it shows the total cost instead of daily rate only and can be confusing when you are in a hurry.
Didn’t want the hassle of shuttle out of airport, and could pick up in terminal without looking elsewhere
31. Juli 2026
Antwort von AirportRentals.com.au
Hi Anthony, we’re glad you found the booking process clear and the rental process straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Joe
It was a very easy experience on the…
It was a very easy experience on the Website. I have rented off Airport Rentals before and it was a good experience, thank you
28. Juli 2026
Antwort von AirportRentals.com.au
Hi Carole, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Kayla
Found it covered all of my needs and…
Found it covered all of my needs and requirements. Booking was a quick process. Look forward to our next trip and booking once again through Airport Renatls. Many thanks .
27. Juli 2026
Antwort von AirportRentals.com.au
Hi Milton, we’re glad you found the booking process easy and straightforward. We work hard to make arranging a rental as simple as possible, so it's wonderful to know that was reflected in your experience. ^Kayla
Antwort von AirportRentals.com.au
Hi Rodney, we’re glad you found the booking process easy and our prices competitive. We work hard to make arranging a rental as positive as possible, so it's wonderful to know that was reflected in your experience. ^Joe
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.