Blair was amazing!! Gave us an upgrade to a beautiful near new car and was an absolute delight to deal with - made the start of our holiday perfect :-) Loved the birthday wish written on our car deta... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Blair was amazing!! Gave us an upgrade to a beautiful near new car and was an absolute delight to deal with - made the start of our holiday perfect :-) Loved the birthday wish written on our car deta... Mehr ansehen
Unternehmen hat geantwortet
Great experience with the booking app. Secured vehicle and personal insurance. Instructions forwarded immediately by email. I know things can still go wrong yet I feel insanely confident as you though... Mehr ansehen
Unternehmen hat geantwortet
The range of Car Hire Options available from low cost being older cars to more late model cars available. This is probable the 6th time that I have rented a car via Airport Rentals, all have been very... Mehr ansehen
Unternehmen hat geantwortet
I genuinely appreciated Auckland Bargain airport rental car service. They deserve 5 stars. Consequently, I have rented a car 2wks ago, it was a beautiful little hybrid, and I can't express how amazin... Mehr ansehen
Unternehmen hat geantwortet
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Vom Unternehmen geschrieben

Auckland, Neuseeland
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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once our dates wete confirmed and set the process of choosing a car and booking the one we needed went smoothly

Antwort von AirportRentals.com.au
The booking process was excellent, quick, easy, and very straightforward. I prepaid for a 12-seater van, and the whole experience was smooth and hassle-free. The information provided was clear, the process was convenient, and I’m very happy with the service. Based on my experience so far, I would definitely recommend Airport Rentals to others looking for a reliable and stress-free vehicle rental booking service.

Antwort von AirportRentals.com.au
I genuinely appreciated Auckland Bargain airport rental car service. They deserve 5 stars. Consequently, I have rented a car 2wks ago, it was a beautiful little hybrid, and I can't express how amazing the customer service I got on arrival, picking up from the airport early morning, dropped off to pick up my vehicle, and even when I dropped off the vehicle. The staff who served me were so helpful and supportive. I am sorry I have lost a piece of paper with the names of the lovely staff who helped me during my trip. However, I will definitely rent a car again with Airport Bargain Rental. Thank you, Auckland Airport Bargain Rental.

Antwort von AirportRentals.com.au
Easy to use booking system. Lots of rental Company’s and choice of vehicles with varying prices.

Antwort von AirportRentals.com.au
Great choice of options, East to compare and work out what you are getting

Antwort von AirportRentals.com.au

Antwort von AirportRentals.com.au
Their site and app are easy to use and they always have the best prices on airports

Antwort von AirportRentals.com.au

Antwort von AirportRentals.com.au
Great price on car rental at Hobart Airport, quick & effortless via the app & an added discount for booking via the app.

Antwort von AirportRentals.com.au
It was laid out well to see what choices we had to decide, plus prices. The website was easily accessed to make a booking.

Antwort von AirportRentals.com.au

Antwort von AirportRentals.com.au
As required by consumer law Airport Rentals did not provide an upfront inclusive price on their website that was able to be compared to other rental quotes.
This omission was found out after the fact when I noticed on my credit card statement I had been overcharged.
I lodged a complaint but the company is choosing to hide behind the fact they emailed a booking confirmation that did in fact outline the airport charges payable at the airport. HOWEVER, on-line these costs were included in the quote provided.
In their words "I acknowledge your view that the pricing presented online should clearly reflect the final booking cost and understand your concern that the additional fees were not sufficiently transparent."
The rating is two stars as I have used Airport Rentals on many occasions and have never experienced this deception with their on-line upfront quotes. Otherwise the review would be one star - I now choose not to choose Airport Rentals again.

Antwort von AirportRentals.com.au
Found car that suited group, easy to follow booking process.

Antwort von AirportRentals.com.au
Booking the car with Airport Rental insurance was easy on the Hertz website for a rental car at DFW. My flight was delayed and Hertz closed at 1 AM before I arrived to get my car. I phoned Hertz prior to the pick up day and the automated AI moved my rental pick up to Arlington, the town I was headed to, for pick up at 8 AM. I had to take a taxi from the airport to my hotel spending extra money I had not planned to spend. The following morning I spent more money to take an UBER to the Hertz location in Arlington to pickup my confirmed reservation for a car. I presented the attendant with my confirmed reservation and was told that they had NO CAR for me even though I had a confirmed reservation. I was told to call hertz and speak to a representative. Hertz told me that I could get a car in Midlothian which was 20+ plus miles away and upon me asking exactly how I was going to get there, the agent hung up on me. I called back and asked a new representative to refund any and all monies and cancel my reservation due to no cars avail. The cancellation was confirmed by Hertz and I was assured I was not charged. The next morning I noticed that I had not received a refund for the rental insurance that was purchased on Hertz website with my car booking. The only way to reach Airport Rental was via email AND they are in Australia. I reached out via email and explained the situation to them only to be told that I could not get a refund for the insurance because I did not cancel 24 hours prior to the scheduled pick up. I explained again that it was out of my control and I was not a fault for Hertz NOT having a car for me even though I had a confirmed reservation. They still held their ground about the cancellation. I am still trying to get to someone reasonable at Airport Rental to review my case as I feel that I have been scammed out of the rental insurance fee which I had no control of. My last communication to them I asked “How exactly could I have cancelled prior to pick up when I was expecting to receive a vehicle as confirmed by my reservation, and I would like a manager/supervisor to review my case and get back to me.” I am still awaiting a response.
UPDATE: After all the back and forth emails denying my refund, posting this review and a possible phone call to their phone number listed on my bank charge, I finally got my experience heard and understood properly. They agreed that a refund was warranted and processing a credit back to my account. They are even interacting with Hertz on my behalf of my experience for their review of how this all was mismanaged. I should be hearing back from them on Hertz’s review report. I am still leaving my rating at 1 star for how difficult and frustrating this has all been to resolve. I can see most people would just give up in getting their justified refund and how AirportRental.com clearly makes a profit on claims such as mine.
UPDATE: Receive refund today. Awaiting to hear what Hertz has to say.

Antwort von AirportRentals.com.au
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