Agnew Group Bewertungen 

17'959
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I don’t normally leave reviews but thought this one had to be done. I recently got a new Skoda on the mobility scheme with VW Agnew in Mullusk and was so lucky to have Ruth sort it all out for me... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would like to give a special mention to Aaron Graham who went above and beyond exceptional customer service today in the Portadown showroom. He took the time to go through everything about my servic... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My first visit to Agnew Volkswagen, as response to a product recall. I was immediately impressed with the surroundings, and the professionalism of the staff during my visit. Not to mention the wonder... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a brilliant experience dealing with the BMW sales manager Robbie. He was polite, friendly, and genuinely helpful from start to finish. Communication was great , he always kept me updated and not... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Fahrzeughändler
  4. Gebrauchtwagenhändler
  5. Kfz-Leasingservice
  6. Kfz-Reparatur und -Wartung

Über Agnew Group

Vom Unternehmen geschrieben

Agnew Logo that has black writing with a grey underline.

Welcome to the official Trustpilot profile for Agnew.

We are a leading motor vehicle retailer group in Northern Ireland, whilst also being one of the UK’s top 25 franchised dealers.

Established in 1931, our reputation and wealth of experience is second to none with friendly and professional staff who are dedicated to providing an exceptional level of customer service.

We operate 12 dealerships around the Belfast and Portadown areas, representing seven prestigious manufacturer brands; Audi, BMW, Mercedes-Benz, MINI, Porsche, Volkswagen and Volvo.

Check out our dealership locations.

We also operate Agnew Leasing (Contract Hire & Leasing), Agnew Van Centre (Commercial Vehicles), Agnew Motability, TPS (VW Group Trade Parts), Agnew Repair Centre (Bodyshop), Agnew Trade Centre (Trade Auction Site), Agnew Car Buyer.

Plus, we offer a full range of manufacturer approved servicing and aftersales.



Kontaktinformationen

  • 18 Boucher Way, BT12 6RE, Belfast, Vereinigtes Königreich

  • agnewcars.com

4.6

Hervorragend

TrustScore 4.5 von 5

17'959 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(17'959)

62 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent customer service

From my initial contact Philip contacted me without delay with a very comprehensive video of my potential mini. He arranged for me to come to the showroom and test drive the mini. Presentation of the mini was excellent. It was immaculate and the body work gleaming. The showroom is dog friendly so my dog was made to feel right at home on every visit. The staff are very friendly and welcoming. Nadine in finance made the buying process very easy and I was fully informed throughout the buying process. I have taken ownership of my beautiful 60th edition mini. I will certainly be recommending Bavarian mini as the high level of customer care is greatly appreciated during the process of car buying as it can be a stressful time selecting and buying a car. Philip looked after me throughout and his knowledge and expertise was greatly appreciated. He kept in touch throughout the process and was always available to answer any concerns I had.

23. Oktober 2025
Bewertung ohne vorherige Einladung
Agnew Group-Logo

Antwort von Agnew Group

Hi Ms Hamill, thank you for sharing your experience of purchasing your MINI through our senior sales executive, Philip. It was a pleasure to welcome both yourself and Reggie during collection of such a special MINI. Kind regards.

Bewertet mit 5 von 5 Sternen

Smooth and simple service experience

Communication with the service contact was excellent ,Christoper Ruddy was in contact to ensure we had no delays and to be honest made my whole experience simple and smooth .
The car was ready as planned and I was on my way without delay ,I also received a video of the vehicle inspection which was comprehensive and reassuring .

17. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Hi Kieran, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian

Bewertet mit 5 von 5 Sternen

The staff at Volkswagen were incredibly…

The staff at Volkswagen were incredibly kind, helpful and professional. They explained each step and provided us with the information we needed to make the best decision.

24. Oktober 2025
Bewertung ohne vorherige Einladung
Agnew Group-Logo

Antwort von Agnew Group

Hi Kris, thank you for your 5 star review and lovely comments. We hope to see you again soon. Best regards from the team at Agnew Volkswagen Mallusk

Bewertet mit 5 von 5 Sternen

Everything was done smoothly and staff…

Everything was done smoothly and staff very polite and give coffee an attention to while waiting was brilliant and car wash clean great service experience

26. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Thank you Garry for your review. We are delighted to read your comments. Your feedback is greatly appreciated. Kind Regards, Mercedes-Benz of Portadown.

Bewertet mit 5 von 5 Sternen

Great service

Great service, friendly staff

24. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Thank you Steve for your review. We really appreciate the feedback. Kind Regards, Mercedes-Benz of Belfast.

Bewertet mit 5 von 5 Sternen
Agnew Group-Logo

Antwort von Agnew Group

Hi Mrs Cartwell, thank you for your positive feedback in relation to your experience is very much appreciated. Thank you for taking the time to share. Kind regards.

Bewertet mit 5 von 5 Sternen

Fantastic efficient service

Fantastic efficient service! Brendan and the team were really helpful. Pick up and drop off was easy and my car looked and smelt fab when I got it back! Thank you!

26. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Brendan and the team are really delighted with your 5 star review and comments. Feedback is very much appreciated by everyone at Agnew Repair Centre.

Bewertet mit 5 von 5 Sternen

Helpful and friendly staff

Helpful and friendly staff. Relaxing atmosphere in reception while work was being carried out.

25. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Hi Mina, thank you for taking the time to leave 5 star feedback. We will pass your thanks on to all involved and look forward to seeing you again in the future. Best regards, Agnew Volkswagen Mallusk

Bewertet mit 4 von 5 Sternen

Helpful friendly staff

Helpful friendly staff, no curtesy car though making leaving car off a bit of a pain.

26. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Hi Mr Craig, thank you for taking the time to submit this review and provide your positive feedback, apologies for no loan car available on the day. We're delighted you were looked after well and staff friendly helpful. Kind Regards Team Bavarian

Bewertet mit 5 von 5 Sternen

The team are fantastic

The team are fantastic - nothing is too much hassle for them; they are professional and their customer service is exemplary.

26. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Hi Manus, thank you for taking the time to submit this fantastic review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian

Bewertet mit 5 von 5 Sternen

My service assistant Andrew was very…

My service assistant Andrew was very helpful and pleasant in every way.

23. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Thank you for the 5 star review Mary. We will pass your thanks on to Andrew and we look forward to seeing you again in the future. Best regards, Agnew Volkswagen Belfast

Bewertet mit 5 von 5 Sternen

Lewis was a real gentleman

Lewis was a real gentleman. Knew his stuff, very much appreciated his friendly manner

25. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Thank you John, we will pass your kind comments on to Lewis.

Bewertet mit 5 von 5 Sternen

Exceptional Customer Service

Despite my initial contact being disappointing, as I didn't receive a requested further call back from the guy in telephony, I visited the premises in Boucher Rd - wanting to potentially purchase a used car that I had viewed online. My query and subsequent appt for a test drive were dealt with by Stephen, despite his role being one of the team dealing with new cars. He was well informed on the history of the car and he displayed exceptional customer service . I look forward to the test drive after the weekend.

24. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Hi Nuala, thank you for taking the time to leave a 5 star review. We are pleased to hear that you had a positive experience when you visited our premises in Boucher Road, and we look forward to seeing you again when your return for your arranged test drive. Best regards, Agnew Volkswagen Belfast

Bewertet mit 5 von 5 Sternen

I had the nice sales guy Simon Hanna a…

I had the nice sales guy Simon Hanna a person who knows his job and so very professional in his role

25. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Hi Mrs Mcloughlin, Thank you so much for your kind words! We’re delighted to hear that Simon provided you with such professional and knowledgeable service. We’ll be sure to share your feedback with him. Kind Regards, Bavarian BMW

Bewertet mit 5 von 5 Sternen

Great experience

I had a very positive experience with your team.

24. Oktober 2025
Agnew Group-Logo

Antwort von Agnew Group

Thank you Sandeep for your review. We are glad everything went well during your visit. Kind Regards, Mercedes-Benz of Belfast.

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