Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... Mehr ansehen
Unternehmen hat geantwortet
Rachel B gave top notch service today with a problem I had, her knowledge and experience is impeccable! Rachel went above and beyond to put me at ease and help, lovely lady to speak with, thank you fo... Mehr ansehen
Unternehmen hat geantwortet
Contacted advantage to help move my payments around due to change of job, had the pleasure of talking to Bailey who advised and helped sort everything out with no stress or faff. 5 stars from me for t... Mehr ansehen
Unternehmen hat geantwortet
Chloe was friendly, understanding, and straight to the point. A really pleasant experience, and problem was resolved efficiently and fast. She even checked in on how I was feeling about the... Mehr ansehen
Unternehmen hat geantwortet
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Grimsby, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 55 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolute lovely lady explained every thing very simply . Made a boring process of form filling very enjoyable in fact could of chatted for ages more 😂
Having understanding staff makes all the difference to customers, especially when fallen on hard times.
Very understanding agent and was easy to communicate with thank you.
Very kind and polite, helped super quickly
Really helpful and understanding
Your customer service was brilliant as always and so understanding and has made me feel so much at ease and less stressed thank you for today you dont understand how its has helped me mentally so thank you so much
Cadey was well I can only say magnificent. Listened to every word I said.re assured me. If I ever start a company she would be my first recruit.
Spoke to Danny and he was able to sort some admin really quickly allowing customer to collect the car without delay
I made a desperate call this morning regarding payments, due to an unforeseen circumstance I am unable to make this months payment, I explained this to the advisor and she was fantastic, did everything she could to help, and sent me links for extra support, I got off the phone and felt a weight had lifted, im so grateful
Person i dealt with did everything to make sure he could help me and understand my mental health needs
Hollie was absolutely fantastic to deal with.
After weeks of uncertainty and trying to resolve matters between my insurer and finance company, Hollie was the first person who took the time to clearly explain everything and genuinely help.
She confirmed the payment had been received, explained my remaining balance, arranged for a statement to be sent, placed my account on hold while everything is finalised, and proactively sent me an income and expenditure form after recognising the financial impact this situation has had.
She was friendly, patient, empathetic and professional throughout the call. She made what had been a very stressful situation much easier to understand and I came away feeling reassured for the first time during this process.
She is a real credit to Advantage Finance and I hope this feedback is passed on to her.
Katie was very polite and helpful, helped me sort my query out quickly, great customer service, Thank you :)
Good understanding and shown a degree of companion towards unforseen circumstances , once again great help
These people talk about support and offer none.
I've been a good customer paying on time for years. First call where I mention needing a payment break they bring up repossession. Worst is they seem to see themselves as a support line but didn't actually respond with an email confirming actions from the call.
Once we are done I'll be off

Antwort von Advantage Finance
Had a panic as didn't realise when looking for a vehicle somewhere else used the same company
Spoke a lovely lady who confirmed everything and that my account with them was all good to go and up and running and to now finally enjoy the car
Pleasent to talk to and appreciate the assistance as now can get my youngest daughter to her hospital counciling appointments and to a new part time job with out extra expense or worry very worth while expierence and company
Really helpfull always are every time get into difficulty always happy to help 5*
My telephone enquiry was handled promptly and efficiently by Katie R, allowing me to complete my business with ease. Katie was exceptionally knowledgeable, professional, and helpful throughout the call. Their clear explanations and willingness to assist provided reassurance and gave me complete confidence that my query was being dealt with effectively. Overall, it was a very positive experience and an excellent example of high-quality customer service.
The representative was very helpful and friendly.
Everything was sorted so quickly and easily. Chloe was a great help. Thank you.
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