Happened on two occasions now within 6 months. After payment has been taken online you are contacted to advise that the price was under review and further payment was needed to complete the order. Rea... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have used adband twice - and on both occassions found them to be very helpful and courteous. I have rung and spoken to the sales team several times and on each occassion I have found them to b... Mehr ansehen
I was ordering wristbands for my Rotary Club and needed to refer back to a committee a couple of times, but Adband were brilliant - patient, interested without being pushy and waited for us to make ou... Mehr ansehen
We have used Adband on several occasions now and have been really pleased with your response to our request for revised quotations and delivery dates. These have been sent by return to enable orders... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The Original Wristband & Lanyard Shop. Customised wristbands and lanyards for all occasions. We cater for every customer, from the UK’s biggest companies and charities to local sports teams and social clubs.
Kontaktinformationen
Unit 7, Derby Small Business Centre, Princes St, DE23 8NT, Derby
- 01332 242913
- info@adband.com
- adband.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Very quick and good quality products.
Would recommend this company to any one who wanted printing done we got pen and jotter pads very pleased with both products. The speed of the service was very quick and we was told a day and both items arrived on those days. Thank you
life would be easy if only everyone was as good at there job
From ordering to delivery was so simple and the product was just as we had hoped. Would recommend as this was excellent service
Fantastic - great service and loved the end product.
Ordered 50 lanyards for daughters junior school leavers party. The kids are going to love them ! The service was fantastic - They helped with the design including recommending safety clasp and product arrived promptly.
Very impressive service and quality!
Really impressed with the service and the quality, second time round for us. Others may be cheaper on the surface, but overall te price is worth the quality
A good service, thanks
Thanks for the service, I'll be coming back to you in the future
Not what we ordered.
I ordered pin badges for the pupils in my school. I paid an extra £10 for special delivery as we needed them as soon as possible.
When they arrived they were the wrong size. I contacted them asking if it was possible to have them redone and sent out as the correct size, they replied with:
"I have spoken to my colleague who has advised that because these were produce on an Express Delivery, the factory can only do these on 38mm size. We have not charged for the 6mm total difference. Are you able to accept these badges? If not, we can look into a remake of 32mm size, but these will take 3 weeks"
We were not informed of this prior to purchase and would not have ordered if this was known. The reason we asked for special delivery was because we needed them quickly, so a 3 week waiting wasn't an option.
We were however, offered a 5% discount (a total of £4) which seemed very poor compensation.

Antwort von Adband
Outstanding Value a MUST HAVE in today's world
This company was brilliant, when I first placed my order I chose the wrong order that my colours needed to be in and also needed to change the wording around. Thought I had totally messed everything up but No Adband sent me a pdf file and I was allowed to make the ajustments before the final order was processed, a brilliant service from Adband and one very happy and satisfied customer, they had saved me from a disaster. I ordered them for the end of June ready for my Youth Darts Team to take out to Hungary for the Europe Youth Cup as momentoes and they arrived at the beginning of June. Thanks to everyone at Adband your product will be on displace around Europe from the 7th July and I am sure that the kids will love them and wear them with pride..
Many Thanks
Sue Williams
Welsh Youth Team Manager
Super service
Excellent customer service, good price, exactly what I wanted to raise awareness of a charity close to my heart. Very happy and I have even ordered for a second time! Happy customer that return and recommend
Nice people easy to deal with, very helpful.
Good service and pleased with the product, had a delivery date issue but Adband sorted it without a fuss. 5* service
On time right product
No worries through the complete chain. Good comms and items arrived on time
Fast, prompt and great quality.
Purchased a large number of bands to promote a rugby club. Great service, very helpful, prompt and good quality.
Awesome quality and fast, friendly service :D
Brilliant quality products every time. We've used Adband again and again and can't fault them.
- Richard Cook
CEO, Evac Pack
Fast and convenient
Really pleased with the service and finished product. Quick and efficient.
Service, timing & product all great!
We have used Adband a number of times now. Every time the price has been competitive, the wristbands just what we wanted and they arrived on time for our event. What more could you ask for?
Poor Customer Service, wrong order delivered to wrong address
The order was delivered to the wrong address after delivery address was confirmed, went to our office 200 miles away from our head office. Ordered badge covers and gave specific details on what size was required - wrong size sent, this was because I had said the order was urgent so they sent what they had in stock rather than what I needed. Order was also incorrect as to the style!
Having difficulty now trying to get the correct order to be sent out and trying to get details of manager to speak to regarding my complaint.

Antwort von Adband
Unhelpful when purchase went wrong.
We brought some wristbands and had them personalised with writing. After completing the purchase they told us the type of band would not support writing so we could either add writing on the bands for an extra £50 or just have them delivered. They refused to cancel the purchase at it was against their policy. This was very unhelpful so we had to find a way to fix the problem at extra cost to us. Adband were not rude just unhelpful with the situation.

Antwort von Adband
Once we got everything sorted the service was great
The team were great and helped with the design and the quality of the items that we purchased were wonderful.
Opinion from Islington Council
The service that I recieved from staff at Ad-Band was very poor. In the first instance the young lady in the orders office spoke to me in a very patronising way like I was 5 years old. This is one area that i would improve as a business as first contact with a customer is very important. I would suggest staff training on telephone etiquette and politeness (without being patronising).
Secondly i was never told over the phone that my order would only be released once the invoice was paid in full. This caused problems as the products we ordered were needed for an event and would have been of no use being late. Staff should have made me aware of this during numerous telephone conversations but didnt. It was only the fact that i chased the order up that i found that our products hadnt even been released and had to come from the depot in China, and our event was fast approaching! To try to resolve the delivery issues i then spoke to the same person in the orders office who continuously (after about 20 emails) told me the same thing over and over which didnt get me anywhere. I eventually spoke to 2 managers who seemed to resolve the issues and my products were delivered before the event.
The service was appalling .
We are a very large organisation and we are always looking to purchase similar products for marketing reasons/projects but im afraid as a customer I would not come back to place any more orders with Ad-Band. A potentially good customer has been lost.

Antwort von Adband
Easy to order - Quick to deliver - 1st Class Service
Ordered wrist bands for Gloucester Athletic Club. Really easy to set up and order, delivered quickly, really good product.
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