Actavo Bewertungen 

I had a Zappi EV Charger installed by Actavo and I couldn't be happier with the experience. The team was extremely professional and efficient, helping to select the best location for the charger and providing all information about the charger and the app. On post sale the team also guided me on every step for the SEAI grant, making the process very easy and simple. I higly recomend it.

An excellent electric charger installation experience from start to finish, delivered by courteous, efficient and helpful people. Actavo HomeCharge gets my highest recommendation.

It was an exceptional customer experience from my initial query to the training I received post installation. The electrician Martin was very knowledgeable and thorough and his advise made the whole process very easy for me. The support I received from Leo and April in the office was professional throughout and I couldn't recommend Actavo more highly.

I recently got an EV Charger Wallbox point install by Actavo, we found the team to be very competent and professional from the initial contact to installation from Martin , who was excellent and very informative about the charger and the app. I would highly recommend them for their efficiency & ease of communication.

Terrible after sales service. Actavo installed an home EV charger last April. The technician installed the Wallbox right next to the main ESB supply. However, I have been trying to contact Actavo to get a technician back to my home because the main switch keeps triping and its impossible to charge my EV. Once these people have been paid they don't want to know.

An Actavo engineer called on behalf of Sky to upgrade us to Sky Q. He said he needed to drill a hole. I asked details (where, how deep, leave a hole or the plug in) and without any answer he made a dismissive hand gesture and left without explanation. Security cameras caught the whole 2-3 minutes he spent here.

An Actavo engineer called at my property last week to fix an unsightly hole in the wall left my the sky engineer during installation and in the process broke my garden gate. Sky put me back to actavo when I complained and the same guy who caused the damage eventually rang me to argue with me that he never broke it and he was paying nothing for the damage. It cost me £40 for repair and £35 for my time as I had to take time off work for the repair. I have went back to sky for them to resolve and am awaiting the outcome. Looks like I am not alone and other customers have suffered similar damage by this company to their property. Do not this company onto your property. They are cowboys .Sky need to take notice and sever their connection with these cowboys
Karen...Bangor

Rude and unprofessional engineers. Only half install and then say they don't have time to do the rest. Seem to go out of their way to do as much damage to the outside of a house as possible. Sky seriously risk their reputation by using these cowboys.

Suppose to have sky tv installed, the 28 between 8-10am no one arrived, suppose to call out the 10th between 8-1am no one arrived, suppose to call out the 17th between 1-5pm they arrived at 10am when I asked not to do morning as I had other commitments, suppose to call out today the 19th and no one arrived, no text no voicemail no missed calls no nothing!! do yous pay my rent? No! Do u think I sit in all day and have no other commitments? Company is a joke!!! A hole month I’m dealing with yous taken the pi$s!!! DONT GO WITH SKY AS YOUR PUTTING YOUR TRUST IN THESE GOBSHITES!!! I’m left with no internet and 4 days without pay in 1 month!! Absolute joke!!

Took a half day from work to wait for technician between 8am and 1pm.
He never showed up and I didn't get a call to inform me of a no show.
I called Actavo customer service and was told a manager should have called me to cancel.
Had to call back again as the manager didn't call me again.
Got zero help and zero satisfaction and was told the next appointment was 2 weeks away.
Now I have no Internet and no TV for 2 weeks.
Such a useless company and even worse customer service.
Not surprising considering the owner.

I am involved in a property management company Hollyvilleheights in Wexford. They install internet for residents. We have rules regarding installation which they completely ignore unless I'm in attendance. Their work is unbelievably shoddy.
Frank Farrell

Absolutely terrible to deal with, never showed up the first day for a sky install, got speaking to customer service, so unprofessional and zero help...anyone ordering broadband through sky is undoubtedly in for a poor experience. Made a formal complaint and over a month later still no reply.

Ordered Broadband & TV with Vodaphone

Waited 2 weeks for an Actavo engineer to call out only for him to tell us that Vphone have given them the wrong order , He had no explanation to why or what I do next so I had to go ring vodaphone Bangladesh,
The absolute hardship trying explain that to them!

Waited another 2 weeks, Again engineer gives us another excuse blaming Vphone asks to use my tiolet and just leaves , We were waiting a month for internet at this stage and just giving no answers , absolute joke !

Only plus side was actavo when i rang them were easy to talk to but no help in solving problem just passed it onto Vodaphone

An Engineer came to install SKY in our house, and dropped our TV. Smashed the screen. He did not admit it, we asked him to leave our premises. The company admitted the issue after formal complaint, (we have photographic proof of before and after), and we are currently waiting over 10 days for a call back regarding a replacement TV, with a young family we have zero access to television. I advised the company i would put up a review today if they did not get back too me. Extremely poor performance from this company.

Due to get broadband installed today.
Was meant to be installed between 1pm & 6pm. I called at 5pm to ask about the status of the order. I was told by Steven that the engineer tried to call me but got no answer. I never received a phone call nor a voicemail. I am 3 weeks waiting on broadband and trying to work from home. Absolutely disgraceful

A absolute disgrace
Three years ago Actavo replaced our oil fired boiler under a Government grant scheme. The installation was messy and they failed to actually commission the boiler invalidating the boiler warranty. The boiler never operated properly with Acitvo blaming Warmflow, the boiler manufacturer, and Warmflow blaming the installation. Unable to get either to shift position we struggled on. The boiler now has completely failed, with the heat exchanger near totally rusted through and un repairable. Its going to cost about £3000 to replace. A local engineer has confirmed the installation was poor and likely to have caused the problem. In my opinion Actavo should be investigated and should certainly not be awarded any Government work or any other work for that mater.

If you are considering having Sky installed in Ireland, Actavo are unfortunately the company that will be doing the install on behalf of Sky. After our experience today with the Actavo engineer, we have had to lodge a formal complaint with Sky about this installation crowd. Shockingly poor service from Actavo, I will be back to update this review when my complaint is dealt with and will provide the full details then. I wish there was a minus star or zero star option here as in my experience of Actavo, they don't even deserve one star!! Don't even bother ringing Actavo to complain, take your complaint directly to Sky Ireland.

Been waiting over a year to have smart meters. Two cancelled appointments and now told to wait two months to even get an appointment. Got a feeling its going to take years. Useless company.

Waited 8hours for the engineer to arrive. When he didn’t arrive I phone up for the 3rd time and was told the engineer decided not to attend the property as there wasn’t a phone number against the job!!!!! Absolute shocking way of working. The engineer has the full address and postcode why would he not come to the address!!!! Been 5 weeks waiting on this meter with no heating with young children in the house and because the engineer decided he couldn’t be bothered doing it I have to go with out heating again.!!!!!!!!

I booked a smart meter installation with Actavo on 12 February 2019. technicians arrived, electric meter changed but gas hasn't. I cleared the space around gas meter and booked a second appointment on 20th March, appointment confirmed by email but noone has arrived. three months have passed and I have no idea how long it'll take for a simple smart meter change.