We had a tent donated to our club that was damaged in a wind storm. We didn't have any info except what ws labeled on the tent pole. We were able to contact ABC Canopy to get replacement parts so we... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered a white canopy tent. When I received it the canopy was actually silver. The market I vend at requires an all tents to be white. I worked with customer service and they sent out a replacement c... Mehr ansehen
Unternehmen hat geantwortet
Such great products! We have had so many compliments on our tent. People always asking where we purchased it. We stand out at the Farmer’s Market head and shoulders above the rest! Thank you ABC Can... Mehr ansehen
Unternehmen hat geantwortet
Let me start by the quality of the product is great came in ample amount of time tracking number, etc. since my order they have updated information so you make sure that you get the correct size becau... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We supplies a large variety of selections on shelter products such as pop up canopies, gazebos, party tents, parasols, marquees and related products such as canopy walls, tops, and stakes, etc., which are with the best quality and the lowest price. For we have our own factory (spans 23,000 square meters), which enable us to cut all the middle chains and control the quality of each product rigorously. We source our products straight from our own facility, which ensures our prices are the best. We are so certain you won’t find cheaper that we offer the Best Price Guarantee. What's more, custom products (such as custom canopies, marquees, table covers, parasols, and flags) are also provided with advanced printing technology. We always take customer experience as the top concern, all of our products come with a worry-free warranty, and our friendly customer service professionals are always standing by to help. On top of exceptional designs, products, and services, ABCCANOPY also offers free delivery on se-lected orders. It is your time to save money on shipping while getting promotional and branding.
Kontaktinformationen
Vereinigte Staaten
- customersupporter@abccanopy.com
- abccanopy.com
4.3
Hervorragend
158 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Beyond good service!
I have ordered from this company a few years back and they have backed up their product by clear communication and fast delivery and seem to do what they can to make things right. I was hesitant at first since I do try to just work with people over the phone and not just by email. Due to their quick responses and flow of communication through email, I felt okay to order from this company. If and when there was an issue they not only made it right but gave beyond what they had to. Something you do not see too often. Recently the company had a product I ordered and sometimes issues happen with certain models produced. They offered me some choices and when I decided I still wanted to return it, they gave me a complete refund, and for this product still allowed me to keep it. This does not mean they would do this for all things but I was floored and very blessed with how nice they were about handling the issue.
Thank you ABC Canopy!
Sincerely,
Andrew Juhasz
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ABCCANOPY
Thank you so much, Andrew, for your wonderful review!
We’re truly grateful for your continued trust and kind words. Your feedback inspires us to keep doing our best for every customer.
Thank you again for choosing ABC Canopy — we’re honored to have you as a loyal customer!
The colour is completely WRONG
The colour is completely WRONG! I asked for teal and the design is clearly DARK GREEN! Honestly I am beside myself
17. Oktober 2025
Antwort von ABCCANOPY
We’re sorry to hear you’re disappointed with the color. The canopy was made according to the color selected during your order. We completely understand how important it is for it to match your expectations. If you’d like, our customer service team would be happy to review the order details with you and discuss possible options. Thank you for your understanding.
Good quality product, good customer service
The canopy is beautiful. Well made and sturdy. The colors are vibrant. It was shipped to me within my event timeline. Design team was easy to work with.
16. Oktober 2025
Antwort von ABCCANOPY
We’re thrilled you love your custom canopy! Thank you for choosing ABC Canopy — we truly appreciate your trust and five-star support!
I ordered a blue umbrella and paid for…
I ordered a blue umbrella and paid for it.
I got a notice that they didn’t have that color so I had to choose another color.
8. Oktober 2025
Antwort von ABCCANOPY
We sincerely apologize for the inconvenience and frustration caused by the out-of-stock color. We understand your disappointment and will work to improve our inventory accuracy to prevent this from happening again. Thank you for sharing your feedback.
You do not package your products well.
You do not package your products well.
The box we pretty best up and the canopy was right near the box and it was accidentally cut when trying to remove the tape.
You can do better.
16. Oktober 2025
Antwort von ABCCANOPY
We’re very sorry to hear about your experience and appreciate your honest feedback. We’ll review our packaging process to ensure products are better protected in the future. Your input helps us improve.
Very happy with quality and customer…
Very happy with quality and customer service. Had a warranty claim that was handled fast and easy.
16. Oktober 2025
Antwort von ABCCANOPY
Thank you so much for your review! We’re glad the warranty process was quick and hassle-free for you.
Great customer service
Great customer service. Very helpful ordering the correct item and replacing the canopy since a seam was ripped
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ABCCANOPY
Thank you for your kind words! We truly appreciate your trust and are happy you had a smooth experience with us.
Had a seam fail on the corner of our…
Had a seam fail on the corner of our canopy, we explained the situation and ABCCanopy replaced it and shipped to us quite quickly, we only had to pay a portion of the shipping. We are quite pleased. Highly recommend this company.
13. Oktober 2025
Antwort von ABCCANOPY
Thank you for sharing your experience! We truly appreciate your kind words and recommendation — it means a lot to us!
Antwort von ABCCANOPY
Thank you so much! We truly appreciate your support!
This was a gift for my mom and she…
This was a gift for my mom and she loves it. I bought this canopy since I loved the brown color which turned out to be a more dark copper brown. Very pretty but a bit different from the photos. Simple set up instructions and arrived on time. My only concern is some of the parts do not seem very reliable but hopefully they will hold up well. So far a great buy.
3. Oktober 2025
Antwort von ABCCANOPY
Thank you for your thoughtful review! We’re thrilled to hear your mom loves the canopy. We appreciate your feedback about the parts and will keep it in mind for future improvements.
Product was great, but the Mohave won (this time)
Product was great. The Mojave is the Mojave.
A few user errors / things I wish did sooner, as the wind picked up in the Mojave:
- I needed to lower the shade sooner
- &, with the shifting wind, I left the side wall attached too long (it became a sail)
- 10-12 inch stakes are needed in the Mojave (as I use on all my other gear)
Alas, a strong gust gave the whole shade a flip, snapping a joint…. :-/
I was able to attach a brace & salvage it for the remainder of my trip, but sadly, it went to the metal heap after just one use.
I tend to avoid using pop up tents for this very reason - if there’s a next time, hopefully I’ll remember these lessons…
1. Oktober 2025
Antwort von ABCCANOPY
Thank you for sharing your detailed feedback. Your notes about lowering the shade, side wall usage, and stake length are really helpful for other users — and for us as we continue improving our products. We appreciate your honesty and hope your next outing goes even smoother!
Antwort von ABCCANOPY
Thank you! We’re glad your order arrived quickly and appreciate your support!
Delivery was fast (next day!) and the…
Delivery was fast (next day!) and the quality is better than several other tents we already own.
29. September 2025
Antwort von ABCCANOPY
Thank you for the fantastic feedback! We truly appreciate your continued trust and hope this one becomes your new favorite tent!
Quick delivery
Quick delivery. Well made canopy held up in 20-30 MPH winds all weekend.
28. September 2025
Antwort von ABCCANOPY
Thanks for choosing us, and we hope it serves you well for many more events ahead!
Antwort von ABCCANOPY
Thank you so much for your feedback! We’re glad you’re happy with the fast shipping, customer service, and the canopy itself.
AWESOME!!
AWESOME!!! Best value by far. Canopy with my logo is the touch my race team was missing
25. September 2025
Antwort von ABCCANOPY
Thank you so much! We’re thrilled to hear your custom canopy was the perfect finishing touch for your race team. 🏁
Would not ship to Ohio
I tried to purchase from abc canopy. Order was confirmed and paid when I received an email stating they could not ship to my address. Asked me to confirm my address or give another address.. they cancelled my order. Still don't know why it couldn't ship. Maybe because I'm in the states and they didn't want to cover shipping? Idk but it was super disappointing. I found them through a post on tik tok. I made sure to go notify everyone on the post of my experience.
26. September 2025
Antwort von ABCCANOPY
We’re very sorry for the frustration! The issue wasn’t Ohio — it was just that the warehouse for that specific item couldn’t ship there. All our other products can be shipped to Ohio without problem. We completely understand your disappointment and hope you’ll give us another chance in the future!
Antwort von ABCCANOPY
We’re sorry to hear that the item didn’t fit. Please contact our customer service team with your order details, and we’ll work with you to find a solution as quickly as possible.
Love my ABC Canopy
Love my ABC Canopy! Perfect for events easy to set up, super sturdy, and looks professional. It’s been a game changer for my business setup!
29. September 2025
Antwort von ABCCANOPY
Thank you so much for your kind words! We really appreciate your support!
Customer service was very easy to work…
Customer service was very easy to work with and quick to ship out another canopy due to receiving a damaged one.
19. September 2025
Antwort von ABCCANOPY
Thank you for your feedback! We truly appreciate your support!
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