We had a tent donated to our club that was damaged in a wind storm. We didn't have any info except what ws labeled on the tent pole. We were able to contact ABC Canopy to get replacement parts so we... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a white canopy tent. When I received it the canopy was actually silver. The market I vend at requires an all tents to be white. I worked with customer service and they sent out a replacement c... Mehr ansehen
Unternehmen hat geantwortet
Such great products! We have had so many compliments on our tent. People always asking where we purchased it. We stand out at the Farmer’s Market head and shoulders above the rest! Thank you ABC Can... Mehr ansehen
Unternehmen hat geantwortet
Let me start by the quality of the product is great came in ample amount of time tracking number, etc. since my order they have updated information so you make sure that you get the correct size becau... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We supplies a large variety of selections on shelter products such as pop up canopies, gazebos, party tents, parasols, marquees and related products such as canopy walls, tops, and stakes, etc., which are with the best quality and the lowest price. For we have our own factory (spans 23,000 square meters), which enable us to cut all the middle chains and control the quality of each product rigorously. We source our products straight from our own facility, which ensures our prices are the best. We are so certain you won’t find cheaper that we offer the Best Price Guarantee. What's more, custom products (such as custom canopies, marquees, table covers, parasols, and flags) are also provided with advanced printing technology. We always take customer experience as the top concern, all of our products come with a worry-free warranty, and our friendly customer service professionals are always standing by to help. On top of exceptional designs, products, and services, ABCCANOPY also offers free delivery on se-lected orders. It is your time to save money on shipping while getting promotional and branding.
Kontaktinformationen
Vereinigte Staaten
- customersupporter@abccanopy.com
- abccanopy.com
4.3
Hervorragend
158 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
A waste of time and not worth the money
I want to thank ABC for working with me as much as they have on my order. Thanks for the help.
George Dermott
16. Februar 2026
Antwort von ABCCANOPY
I'm so sorry to hear we missed the mark. This definitely isn't the experience we want for our customers.
I’ve sent you a direct message to get more details and make things right for you immediately. We'd love the chance to earn back your trust.
This is now the 3rd canopy that I've…
This is now the 3rd canopy that I've purchased from ABC. I ordered it (a 10 x 20) on Thursday and it was on my front doorstep on Monday. Easy to set up and I wouldn't think of purchasing another brand. There are cheaper products out there but they are basically disposable, this one is not.
20. Februar 2026
Antwort von ABCCANOPY
It is wonderful to have you back for the third time! Thank you for choosing ABCCANOPY —we truly appreciate your loyalty!
Hello 👋 the reason I bought the…
Hello 👋 the reason I bought the product, because my only daughter got married But the product arrived late, after the wedding. For that reason I no longer need the product. I contacted the company by email to return ⏪ the merchandise but to date I have not received a response. Thank you
18. Februar 2026
Antwort von ABCCANOPY
We are sincerely sorry for the delay and for missing your daughter's big day. We are looking into your case immediately. Our team will contact you shortly to process your return. We appreciate your feedback and apologize for the inconvenience.
Well unfortunately you sent wrong size
Well unfortunately you sent wrong size. I wish I could go back and see for sure the size I ordered. It should have been 8x8. And received 10x10. Don’t worry about it
15. Februar 2026
Antwort von ABCCANOPY
Thank you for bringing this to our attention. We’re sorry for the size issue and the inconvenience it caused. Our after-sales team will reach out to you to review the order details and work with you on a suitable solution. We appreciate your patience and the opportunity to make this right.
Over priced add ons and lack of clarity
I reached out to the company to order an additional awning for my canopy. When I finally received pricing information, I was quoted $125 for the awning alone, plus additional customs duties to be paid upfront. I was told there would be a refund method for those duties, but it wasn’t clearly explained whether that meant a cash refund or store credit.
Given the total cost and the uncertainty around reimbursement, the pricing felt high for just the awning. I ultimately decided to purchase an entirely new canopy that included an awning and side walls for $204 (tax included).
It’s hard to understand how an accessory alone is priced at $125 when a full canopy setup costs only slightly more. The product itself is great, but the service experience and lack of clarity around accessory purchases make future add-on purchases less appealing.
22. Januar 2026
Antwort von ABCCANOPY
Thank you for taking the time to share your experience.
We’d like to clarify that the additional awning you inquired about needed to be shipped separately from our overseas factory, which is why the cost was higher than expected compared to a full canopy set shipped from our local warehouse. International express shipping and customs duties do significantly impact the final price of individual accessories.
That said, we understand your concern about pricing and the confusion around duty reimbursement. We apologize that this part was not explained more clearly during the communication, and we’ll certainly work on making this information more transparent going forward.
We appreciate your honest feedback. If you ever have questions in the future, our team is always happy to help.
Antwort von ABCCANOPY
Hi, thank you for your feedback.
We’ve checked your order and can confirm that it was fully refunded on January 20 at your request, as you mentioned you planned to purchase a full set instead. Since the order was canceled and refunded, the tent and banner were not shipped.
If you have any questions or would like help placing a new order, feel free to contact us — we’re always happy to assist.
ABC Canopy provided excellent customer…
ABC Canopy provided excellent customer support after the sale!
23. Januar 2026
Antwort von ABCCANOPY
Thank you for the 5-star review! We’re glad to hear our team was able to support you after your purchase. We appreciate your trust in ABC Canopy!
This is the 2nd canopy from ABC the…
This is the 2nd canopy from ABC the first is still doing great needed another. Excellent product hence another order
23. Januar 2026
Antwort von ABCCANOPY
It’s great to hear your first canopy is still holding up well. We’re glad it earned a second spot in your setup, and we appreciate you choosing ABC again. Enjoy the new one!
Was a ez experience from ordering to…
Was a ez experience from ordering to receiving fast and on point, will be using them next time
18. Januar 2026
Antwort von ABCCANOPY
Glad to hear everything went smoothly. We look forward to being part of your next setup when the time comes.
Antwort von ABCCANOPY
Happy to hear the shipping speed and build quality both met your expectations. We hope the canopy performs just as well for you in real use.
Good support and worked with me to…
Good support and worked with me to resolve issues
Great product and look forward to using it.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von ABCCANOPY
It’s great to hear you’re happy with the product, and we hope it serves you well when you put it to use. Thank you!
We received the new cover in the time…
We received the new cover in the time they said, and though we haven't put it on yet, it looks good.
22. Dezember 2025
Antwort von ABCCANOPY
Glad to hear the cover arrived on time and looks good so far. We hope it fits smoothly once installed and performs well when you start using it.
The canopy replacement tops are great
The canopy replacement tops are great. They are reasonable, they arrived quickly and were easy to install .
23. Dezember 2025
Antwort von ABCCANOPY
Glad to hear the replacement tops worked out so well. Appreciate your support!
Antwort von ABCCANOPY
It’s fantastic to hear you had a positive experience with our customer support! We’re glad everything was handled smoothly and to your satisfaction.
Great canopy!
Great canopy! Easy to set up. Material is very durable. Good quality product and a fair price! Can’t wait to use it at the dirt bike track!
18. Dezember 2025
Antwort von ABCCANOPY
We’re glad to hear you’re happy with the canopy. We’re confident it will perform well at the dirt bike track and hold up to regular use. Enjoy putting it to work.
Antwort von ABCCANOPY
Thank you for your feedback! Appreciate your support!
Antwort von ABCCANOPY
Glad to hear everything went smoothly. We’re happy the custom canopy met your expectations and that the final result turned out well. We appreciate you sharing your experience.
Shipping was super fast even at…
Shipping was super fast even at Christmas time!!
Arrived in perfect condition.
21. Dezember 2025
Antwort von ABCCANOPY
Thank you so much for the great review! We truly appreciate your support and hope you enjoy your canopy!
I was angry when I received the…
I was angry when I received the box...it was previously opened,my husband wanted to return it ,I waited
Upon opening I was Missing 3 parts and thought absolutely I'd never get them
To my surprise I did ..and they worked properly and my gazebo is perfect
22. Dezember 2025
Antwort von ABCCANOPY
Thank you for sharing your experience with us! Your patience and trust are greatly appreciated. Enjoy your gazebo, and please don’t hesitate to reach out if you ever need anything in the future!
Replacement canopy is not the same as…
Replacement canopy is not the same as original!!! Does not fit right and sags! Very disappointed
20. Dezember 2025
Antwort von ABCCANOPY
We’re very sorry to hear about your experience and understand how frustrating this must be. The replacement canopy top you purchased is designed to fit specific straight-leg frames with a center pole, and if your original frame is a different structure (such as a slant-leg or lower-height frame), it can cause fitting issues and sagging.
Our customer service team would like to help resolve this for you. Please contact us with your original canopy model or order details so we can verify compatibility and look for a suitable solution. We truly appreciate you bringing this to our attention and will do our best to make things right.
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