RETURNS SERVICE APPALLING I’ve been a fan of these jeans for over 20 years but currently having a very bad experience. I returned a pair of jeans because too small which was on the same day th... Mehr ansehen
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Das sagen Bewerter
Very Pleased with quality & fit of jeans. Arrived within 5-7 day delivery promise by Royal Mail. Had a slight problem tracking item via tracking app & therefore surprised when item was left by door. H... Mehr ansehen
Unternehmen hat geantwortet
This is my first purchase from 7forallmankind and I have to say I’m impressed. This dark indigo denim jacket feels like I quality item. Very supple with a bit of give making it more comfortable to we... Mehr ansehen
Unternehmen hat geantwortet
30 Nov 25 - jeans ordered, payment taken. 02 Dec 25 - automatic email saying return/refund has been processed - no explanation. They hadn't even arrived. Emailed asking for explanation, was told they... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Vereinigte Staaten
- (+44) 122 379 0684
- 7fam.ukshop@dgpb.com
- 7forallmankind.co.uk
2.6
Mangelhaft
753 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The items have still not turned up and…
The items have still not turned up and the tracking number does not work
2. Februar 2023
Antwort von 7forallmankind.co.uk
Hi there, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your purchase and delivery and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Gorgeous jeans and great quality and fit
2. Februar 2023
Antwort von 7forallmankind.co.uk
Hi there, Thank you for taking the time to leave us such a great review! We’re happy to hear that you love your purchase. We look forward to seeing you again!
Antwort von 7forallmankind.co.uk
Dear Tamila, Thank you for taking the time to leave us such a great review! We’re so happy to hear that you had a great experience with your 7 for all mankind purchase. We look forward to seeing you again!
Very good jeans arrived promptly
11. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Diana, Thank you for taking the time to leave us such a great and kind review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again soon!
Such lovely jeans - gorgeous!
Such lovely jeans, I bought the B(air) denim straight crop in black and they are just so comfortable. Lovely proper dark black so they look smart.
Love, love, love 7 for all mankind jeans!!
27. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Emma, Thank you for taking the time to leave us such a great review! We’re happy to hear that you love your purchase. We look forward to seeing you again!
Unsatisfactory
I was really pleased with the fit of the jeans so would give them 5 out of 5 however, trying to get my money back was a joke. The company kept fobbing me off, holding on to £400 for five weeks. For this reason I would never order from them again. I thought they were a reputable company so surprised they behave like this towards their customers - rather shameful.
30. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Melissa, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your return and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Antwort von 7forallmankind.co.uk
Dear Susan, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again!
This is my favourite brand of jeans
This is my favourite brand of jeans, they fit great and are made in a soft but resistant denim
16. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Martina, Thank you for taking the time to leave us such a great review! We’re happy to hear that you love your purchase. We look forward to seeing you again!
Unlabelled, used jeans with Cadbury Fudge wrapper in front pocket ...
The jeans selected were from a filtered list and when they arrived, the jeans did not meet the criteria of the filter. Both pairs had to be returned.
My husband ordered three pairs of jeans and one of the pairs had no labels and had clearly been worn as they were covered in scuff marks ... to add insult to injury, he found the wrapper for a Cadbury's Fudge in one of the front pockets ...
We provided all this feedback with our return but did not hear a word back ...
Grotty company, seriously lacking in quality and hygiene control ... never again ...
9. Januar 2023
Antwort von 7forallmankind.co.uk
Hi there, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your purchase and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Quick delivery, free returns
Good service, jeans arrived within 2-3 days of ordering. Sent one pair back with free returns. All smooth. Very impressed.
25. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Jim, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again!
Antwort von 7forallmankind.co.uk
Hi there, Thank you for taking the time to leave us such a great review! We’re happy to hear that you love your purchase. We look forward to seeing you again!
Pyper solo Jeans great
Pyper solo Jeans great, nice fit. Currently wearing them. Roxanne Royal too short. Returns policy really easy to use.
14. Januar 2023
Antwort von 7forallmankind.co.uk
Hello there,Thank you for taking the time to leave us such a great review! We’re happy to hear that you love your purchase. We look forward to seeing you again!
It was the longest wait for delivery!
It was the longest wait for delivery!
Love the jeans so will probably order via a 3rd party next time!
11. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Lee, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your delivery and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Felt quality was far less than expected…
Felt quality was far less than expected for the price. Had heard great things, sadly disappointed.
21. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Chris, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your purchase and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Shoddy and unacceptable service
I loved these jeans. So, I bought another pair in the sales. The size was supposed to be identical to my existing jeans. But, they were 2 inches longer! I called customer services who said "our jeans are all cut to the same length". I asked if I could get these jeans replaced. "No. You will get a refund, and have to buy the jeans again". So, at full price. I sent the jeans back together with photos of the new jeans against the current pair asking that someone contact me - if only to acknowledge the issue, but hopefully to rectify the problem. The money has been refunded, but no-one has been in touch. In my opinion, this is really shoddy service for what are extremely expensive (£220) jeans. I won't be buying from them in future, and hope others may go elsewhere too.
27. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Paul, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your purchase and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Refunds are not given, even when merchandise has been returned
Sadly, this is not a serious company any more. PLEASE do not buy from this company on-line. If you return your jeans, the probability that you will get a refund is very low. I have proof that 7FAM received the jeans I returned on Dec 3, 2022. As of today (January 24) they have not been refunded.
There is no customer service to help you. There is a customer service representative called Mia, that is not able to give you a straight answer. Impossible to speak with a supervisor or head of department.
I suspect this company is in financial difficulties and refunds will not be issued. Will be reporting them to Citizens Advice and the relevant watchdog.
PLEASE DO NOT BUY FROM THEM!!! - SAVE YOUR MONEY
24. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von 7forallmankind.co.uk
Dear Ines, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your return and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Terrible customer service
Love 7forallmankind but their customer service is slow, inefficient and once an easy fix cannot be provided they just ignore emails and do not respond. Very disappointing.
6. Januar 2023
Antwort von 7forallmankind.co.uk
Dear April, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your service with your purchase and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Refunds are way too slow
Fast delivery, unfortunately wrong size so sent them back on the Monday. On Friday received an email to say they had received them back, and that it can take up to 10 days to process refund! It is not good enough that you have your product AND my money. Have to say slightly dubious that the Jeans arrived in one day but apparently took 4 days for them to receive the return? Love their jeans but not the online experience. Ridiculous, you need to take a look look at your AI responses, or actually have some one read what is written.
20. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Kate, Thank you for taking the time to leave us such a great review! We’re happy to hear that you love our jeans. I will pass your comments onto our return and refund team. We look forward to seeing you again!
My favourite jeans
My favourite jeans. Love the cut, the fit, the material and the brand. My jeans of choice.
1. Januar 2023
Antwort von 7forallmankind.co.uk
Dear Neal, Thank you for taking the time to leave us such a great review! We’re happy to hear that you love your purchase. We look forward to seeing you again!
Antwort von 7forallmankind.co.uk
Dear Mark, Thank you for taking the time to leave us such a great review! We’re happy to hear that you love your purchase. We look forward to seeing you again!
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