’47 Bewertungen 

Placed order in early December, paid for expedited shipping, one item arrived but not in time for Christmas even though I paid for it to arrive in time.
The other item has never arrived still says processing. I have emailed inquiring about item and have not received any response. Worst company ever!

Order for 2 hats placed 11/22/23. Never received. Now 01/06/24. Several emails to customer service. No response. Only listed was to contact customer service is via email.

Update-
I finally got a response via email. Supposedly the first order was cancelled due to a “fraud alert”. This was not communicated to me and the order remained active for weeks. I was able to reorder the same product and it was delivered within the week. Still a pretty bad experience but based on better performance the second time around I’m upgrading my rating from 1/5 to 2/5.

Does anyone know how to change your shipping address for this website? Received an order very timely, but need to exchange a few items. My son and I each have submitted multiple email requests asking for help. we got confirmation of those emails which said they would respond within 24 hours well it’s been three weeks and we still don’t have an answer

Scam company. Ordered on the 16th, DHL supposedly received the package and was suppose to hand it over to USPS and the postal carrier never received the package. They seem to be a ghost company because they don’t respond to emails and they don’t pick up the phone when you call. There voice mail boxes are consistently filled and you can not leave a message. When I looked at the item I was interested in, I didn’t even hit the purchase option and when I was looking at my screen, the order was pushed through without me touching anything on my screen. Really suspicious! Do not buy anything from these people. You will not receive your order!! Now I’m out 90 bucks and I didn’t actually hit the purchase button. 🤷

I accidentally made a $98 purchase through this site and immediately emailed the company asking to cancel & they told me they don’t do cancellations. I asked where on their site it mentions that (because it doesn’t) and was emailed back by an automated email saying their email box was full and my message didn’t deliver. I had to in turn call my bank and report it as fraudulent in order to get my money back. Unbelievable.

Worst customer serviced I have ever experience. I wrote two emails and still no response about an item that was never delivered. I have been calling their customer service number and they agent is ever available to assist.

Took 11 days for them to ship my order after receiving a confirmation email that i had ordered the product. Still 3-8 days until it arrives. If I'm lucky the whole process will be under 20 days. '47 needs to do better.

The now 8 very expensive lacers are of great quality and the stitching is impeccable on the patches.

Waiting on a Blue Jay's Lacer. Crossed fingers they make one soon.

My 6 t-shirts just came in and the speed of these deliveries to London Ontario Canada has been very quick.

The material used is a bit lighter than I'd would have expected for the price, however the shirts are very comfortable for hot weather and if their were the 2 raptors shirts in XL it would have been 8 in that delivery.

I've never tried to get a promotion.

When I did contact them about looking for something I've not seen on their site,within 8 hours I received a message back.

I'm sorry others have had such poor experiences, but I have not had such experiences in the last 2&1/2 years of ordering.

I thought I'd add some positive feedback for people to read as well.

Order delayed for several weeks with no explanation. Once it was shipped the tracking information provided was inaccurate (FedEx had no record of the shipment). Emailed customer service and waited three days for a response (again, no one knows what happened). No phone number so you can't actually talk to a real human being. Absolutely ridiculous!!!!!

Awful customer service, bought hats on Canada Day based off a promotion where I would get a free Canada hat. The order comes with no free hat, as there was fine print that it was the only first 100 orders of the day, despite the fact I literally swiped up off an Instagram ad and bought the promo right away. The customer service rep Tristan then got mouthy after one reply. Insanely deceiving behaviour to list an inactive sale, and then not give a promo hat for a customer who had spent hundreds of dollars previously with the company

Ordered two hats one blue jays and the other a grey raiders cap , what I received after a lengthy shipping period was a complete different hat, needless to say lesson learned, will send back and deal with a legitimate seller

Just like all the other reviews left, customer service is TERRIBLE. I tried to cancel my order then reorder and was told by Paul that I could not cancel. Really! And do you know why they don't cancel? Because you send it back and they
charge a $7 stocking fee! Any problems that you are having, call your credit card to cancel payment and get your money back. Just send these reviews from people. No kidding, this place shouldn't be in business

47brand.com is a fraudulent website and/or a scam. they were having a "sale" and I ordered a hat from them over three weeks ago. they charged my credit but, to this day, have yet to send a shipping confirmation. when I contacted their support, they said they were having "IT" issues.

I have no idea what this company is doing but I've bought their hats before (from a different source) and this experience has ruined the experience. I followed up multiple times this week and haven't gotten a response. I will request a refund but who knows if that will go through.

do not trust 47brand.com. buy from anywhere else.

I ordered 2 caps and one Blue Jays shirt. They added a free cap for buying the 3 items. When I received the order the 3rd cap was not in the package. It was a bit disappointing since the items were not great quality. Cheap materials.
Took a long time to receive.
Not recommended

I accidently ordered the wrong thing. I emailed them within a minute of making the order. They responded they could not change the order but they could cancel it and I could order it again, I agreed ans asked them to cancel it and I re-ordered....They didn't cancel the original order or respond to any of my pleas to stop the order (I was getting frequent updates, such as your order is about to ship, it's shipped, etc).

When the original item came there was no invoice / receipt or anything in the box indicating who to contact or how to return. Just a box with a hat.

Their customer service is AWFUL. I am going to have to deny the charge on my credit card. What a hassle.

My go-to for hats. They have really good sales and very well-made products. The prices are reasonable even when not on sale. The shipping prices are fair, even cheap, and the shipping speeds are quick. I love that they have merchandise from so many different sports teams, including national teams.