’47 Bewertungen 

I ordered 2 hats from this company and they both showed up creased right through the logo, if they packed it properly the hats would have been fine, not sure how a hat company doesn’t know how to pack hats for shipping. on top of this, one of the hats wasn’t even what i ordered, i won’t buy from this company again. what a head ache

They are not as good as their word. Item not shipped as promised. Not received as promised. No response from email. Will have to buy somewhere else. Never will buy from them again.

Ordered a Championship hat weeks ago and have received only one email confirming my purchase. Repeated emails have gone unanswered and they don’t have a customer service representative to speak with. Wouldn’t order anything from 47brand if it was free

What in the hell is wrong with their shipping?? A month to get a hat?? Get it together or please just shut down for god sake. You suck.

These are the only hats I truly trust for snapbacks. I also love their designs

If i could give this company 0 stars i would. Absolutely garvage customer service. The wrong address was inputted by shop and was not caught until after i ordered. i contacted their “customer service” (non existent) and they showed the smallest pop up box that they will not assist. I tried pleading my case just for them not to respond back. I will never buy anything else from this company. Buyers beware.

47 brand Australia sucks real bad. Not even anywhere near what 47 brand america has in stock. So backwards. Hardly anything. And terrible with replying back in emails

i accidentally listed the wrong shipping address, tried to immediately rectify the situation and they told me that orders are immediately processed and the address could not be changed. it has been sitting in this “processing” for 4 days and at no point could reinstate a shipping address? i then went on to ask for my money back because who has money to throw away these days and they essentially told me that they won’t be doing anything to help me since i made the mistake. i understand it was my fault, but it was an honest mistake and their unwillingness to help a customer is flat out disgusting. don’t shop here.

Ordered a hat from ’47 Brand on February 7th and waited almost a month for delivery. The tracking stopped updating on February 13th and the package was apparently lost by USPS.

trying to get through to customer service was an absolute nightmare. Customer service did issue a refund, but the problem is the hat I ordered is now completely sold out, so after waiting weeks I ended up with nothing and can’t even reorder the item I originally wanted.

I understand shipping issues happen, but after waiting that long it would have been nice if the company offered something more than just a refund — like a replacement when restocked or a discount on another item.

Pretty frustrating experience overall.

DOOO NOT BUY ANYTHING FROM THIS COMPANY. THEY ARE COMPLETE FRAUDS AND THIS COMPANY HATES ITS CUSTOMERS AND DONT CARE ABOUT THEM AT ALL !!!!!!

I ordered a college baseball cap. It arrived in blue velvet. It did not say on the site when I ordered that the Duke baseball hat was velvet blue. It is so ugly!! I have ordered many times from this site. I won't in the future. I need to pay for the return, which is $7 dollars.

Avoid buying from This company. Absolutely not trustworthy and will scam and take your money. This is not a legit website or company at all.

I’ve been a loyal 47 Brand customer for years, so I was shocked by the terrible service I recently received.
I initiated a return through USPS and dropped it at my local UPS (USPS picks up from UPS locations). The package was lost—either USPS never picked it up or lost it before reaching their facility. I immediately contacted 47 Brand with all tracking details, expecting them to work with me on a solution.
Instead, their customer service rep sent sarcastic, dismissive emails and refused to help resolve an issue caused by carrier error—something neither of us controlled. No phone support, no live chat, just unhelpful email exchanges with someone who clearly didn’t care.
For a company this size to have such poor customer service infrastructure and unprofessional staff is unacceptable. They’ve completely lost my business and trust.

17 days to get a simple order. Unacceptable for a premium brand with really amazing, quality products.

Terrible customer service. I have now emailed them 3 times about an order that I placed the begin of December that still says is being processed. Terrible customer service and shipping. I will never order from them again. Hopefully the person receiving my gift will not be disappointed that it is late.

Ordered December 5th and nothing yet. Emailed customer service. I'm hoping for a response. This if for a Christmas gift and they say 3-5 business days.

I ordered a hat for a gift on Nov.30. The web site said free shipping and it would ship in about three days. It is now December 9 and I still have not recieved the hat. I sent an email inquiry on December 6 and they saiad I would get a responce in 48 business hours. Have gotten no responce. Worst customer service, no communication, I can’t even cancel the order. Even if I return the order, they charge$7 restocking gor a stocking cap. Do not buy from these crooks!! I will never buy from them again!!

Extremely slow at throwing a cap in a box and shipping it in a timely manner. Has been over a week and they are still preparing my order. Will never ever buy from again. Got a refund back from PayPal and ordered the same cap from Academy Sports and they shipped the same day.

Very late shipping from this retailer. Don't believe them when they say your getting upgraded shipping. I've been waiting for my delivery for almost 2 weeks. I checked with FedEx and and there's nothing upgrading about economy shipping plus late shipping from them.

Bought two mystery caps.. received the same cap twice. The two caps was in the same box so they could have just put back one and pick up another until its not the same...

The hat I received had manufacturer defects and it sat lopsided , and I emailed them about it and they said too bad they are still charging $7 return fee.