1st Choice Spares UK Ltd Bewertungen 

26'236
•
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service , I needed a door mirror for a VW Passat , the main dealer had none in stock and they were on back order with no date available .i tried Ist choice for the first time , within an hour th... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Communication has been good, however, I still don't have my flywheel. Maybe they need to vet the companies they have linked more closely, because AAH automotives still are ignoring my calls/messages... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Put me right off when I accepted an offer for a part but couldn’t pay via site without giving my bank details. Secure link request from seller then what do you know , price bumps up nearly £50 quid f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

could not find Isuzu rodeo oil seal anywhere, back order at dealers. went 1st choice spares and got a quote within the hour. purchased part and supplier posted same day. postage reasonable. great serv... Mehr ansehen

Unternehmensdetails

  1. Kfz-Ersatzteilgeschäft

Vom Unternehmen geschrieben

Find a part Fast! Buy cut price car parts with our free on-line part finder to save time and money. Tell us what you need and compare no obligation prices, then decide which star rated seller is best for you. We'll check stock from over 200 depots so you can compare prices on-line with no obligation. Why ring round yourself when you can do it all at once!


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

26'236 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.9

Alle Bewertungen

(26'236)

157 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Found me exactly what I wanted incl the price

I desperately needed a rear right hand door for my transit 350 mid height van. I tried EBay but they were rare and what was on sale was rubbish. 1st Choice found me a breaker with one and they even sprayed it for me and it matched perfectly. Reasonably priced including delivery. The breakers were Alf Kyme Van Breakers from Rochdale, Lancs and I owe them a big thankyou for sorting it all out. They were fantastic to deal with and so so helpful. Thankyou Dave

11. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Underhand dealings

My first quote for a tailgate came from Car breakers Birmingham for 525 delivered.
I rang them and they assured me it was the correct part. I asked for a photo, to be sure and the photo clearly showed it was from a different model. When I let them know this they sent me the correct photo but the price had mysteriously increased to 680?
I argued, on the phone that the only thing wrong with the first quote was the photo they'd sent but they were adamant that the correct tailgate was only available at the higher price despite the fact that they had all the correct information from the very beginning but had sent me the wrong photo. Cowboys!
1st choice cannot wash their hands of this kind of underhand dealing. It reflects badly on their reputation as it was their recommendation for a supplier.

23. Juli 2025
Bewertung ohne vorherige Einladung
1st Choice Spares UK Ltd-Logo

Antwort von 1st Choice Spares UK Ltd

Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.

All the best
Customer Care - 1st Choice.

Bewertet mit 1 von 5 Sternen

don't have what they say they have

I e twice ordered a part that is available and paid for it. Both times after a few days have been told they don't actually have the part.

10. August 2025
Bewertung ohne vorherige Einladung
1st Choice Spares UK Ltd-Logo

Antwort von 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.

Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.

We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Bewertet mit 1 von 5 Sternen

Shame on 1st Choice Spares for allowing…

Shame on 1st Choice Spares for allowing scammers on their platform!

I purchased a £1,300 gearbox through your site from “Foreign Car Spares Ltd” – what a nightmare. I received a faulty part, followed by the wrong part, and now they’re refusing to refund me. Even after diagnostics by Nissan main dealer and an independent garage confirmed the fault, they keep fobbing me off.

Foreign Car Spares has terrible reviews and a reputation for ripping people off – how can 1st Choice Spares continue to let them operate on your platform? You’re enabling this fraud. This has left me out of pocket on labour, storage, and transport costs, and without a working car.

If you care about customers, remove these dodgy sellers and take accountability for what happens through your site. Until then, I’ll warn everyone: Avoid 1st Choice Spares – they’re helping scammers profit!

#1stChoiceSpares #AutoScam #AvoidAtAllCosts #CarPartsFraud #ConsumerRights #ScamAlert #ForeignCarSpares #RipOff #TrustpilotReview #BuyersBeware

6. August 2025
Bewertung ohne vorherige Einladung
1st Choice Spares UK Ltd-Logo

Antwort von 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 02/07/2025.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing.

The latest communication from the breaker is: 'We need to go through the basic checks. If you could take the vehicle to a garage, ask them for a report and if they confirm it is faulty, then we will of course refund you thanks'

If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Bewertet mit 4 von 5 Sternen

Replacement parcel shelf for Citroen C1

I requested a parcel shelf for my Citroen C1 VTR (09 plate), and received quotes quickly ranging from reasonable to overpriced (in my opinion). I chose the lowest quote from A1 Allcars Ltd., which was received within specified delivery time, and was in excellent condition. However, I was disappointed to find that although the shelf fitted widthways, the depth was slightly too big, meaning it doesn’t lay completely flat when the boot lid is closed. I won’t be returning the shelf as it isn’t a major inconvenience, but just curious as how this would happen. Regardless of this, I would happily use 1st Choice Spares UK again.

28. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great for used car parts although some…

Great for used car parts although some parts are extortionate but hold out and u get a bargain, for example I purchased a used turbo for my van and 1 company wanted 368 and 2 days later a company wanted 75 so its rhe go compare of used car parts

12. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I was supplied with incorrect item.

I was scammed. I had discussed all details of part required before accepting the quote. The part actually received was poorly packaged, in very poor condition & wrong colour. Bright blue car wing mirror instead of white. It rattled when moved. Coersive response from supplier telling me I should keep part before a whatsapp message refusing my request for a refund & telling me to raise a paypal claim instead. Avoid this please. Go direct elsewhere for your parts.

14. Juli 2025
Bewertung ohne vorherige Einladung
1st Choice Spares UK Ltd-Logo

Antwort von 1st Choice Spares UK Ltd

Update 05.08.2025
We understand that this has now been refund by the breaker.
All the best
Customer Care - 1st Choice.

Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.

Bewertet mit 1 von 5 Sternen

Used 1st choice website for air con…

Used 1st choice website for air con compressor for Honda hrv , bought from MGS automotive spares , had to contact 1st choice customer services for MGS to dispatch after ringing MGS every day for 6 days , when received and had fitted by my mechanic sorted, air con compressor not working, rang MGS up , they want pictures, i went one better and sent videos and emails and rang MGS to resolve this , they want me to pay them again a sum of £364.80 for them to send a replacement. I have already paid them not forgetting my bill to my mechanic for fitting and regasing air con , now they are not responding back after all information they requested from me,have put a complaint to 1st choice website , do not use this garage , toooo much trouble

2. August 2025
Bewertung ohne vorherige Einladung
1st Choice Spares UK Ltd-Logo

Antwort von 1st Choice Spares UK Ltd

Update 05.05.2025
Our customer service team have advised you of the choices from the breaker:
Either send that one back and they will send a replacement, buy another and they will refund that one when it gets back, or send back for a refund.
These choice have been emailed 3 times to you.
All the best
Customer Care - 1st Choice.


Thanks for your recent feedback.

We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 01/08/2025.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Bewertet mit 5 von 5 Sternen

First rate service

First rate service. Got quotes within minutes and by the end of the day had five offers for a part that supposedly we couldn’t get in uk!! I will use this company every time I need a spare part from now on.

26. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

The delivery time was fantastic

The delivery time was fantastic , I bought a ASB pump I took it to my Garage to have it fitted(22-7-25) only to be told its the wrong one !!, so now I will have to pay for the old one to be refitted on top of this I was told the cars Brakes will work fine but it will be an Instant MOT fail , I am not feeling good at the moment.

22. Juli 2025
Bewertung ohne vorherige Einladung
1st Choice Spares UK Ltd-Logo

Antwort von 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.

Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.

We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Bewertet mit 3 von 5 Sternen

Quick and relatively painless

1st choice spares made quick work of my search and immediately returned vendors with the approximate part(fuel injector pump) I was looking for. The payment and delivery went smoothly. Unfortunately upon installation, the SCV returned a stuck error and had to be replaced.

21. Juli 2025
Bewertung ohne vorherige Einladung
1st Choice Spares UK Ltd-Logo

Antwort von 1st Choice Spares UK Ltd

Hi
Thank you for your recent review and supplying the information requested. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.

Bewertet mit 1 von 5 Sternen

Was given a quote and strung along for something they didn’t even have.

Was given a quote online for some wing mirrors. I called up to ask for photos (because reviews mention receiving broken products). I was told I would receive photos in a few hours. The next day I had still not received photos so called up at 9am, I was told I would receive them by lunchtime. I called back again at 3pm because I had still not received any photos and was told that they don’t actually have the product I was quoted for. Was not given an apology and the guy basically hung up on me. I needed these wing mirrors for a long drive on Saturday and now I don’t have time to buy any because i assumed I would be able to order these. Thanks a lot for absolutely nothing. Wasted my time and now my car isn’t safe to drive and I might crash on a motorway.

15. Juli 2025
Bewertung ohne vorherige Einladung
1st Choice Spares UK Ltd-Logo

Antwort von 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.

Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.

We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

Bewertet mit 5 von 5 Sternen

Fast and relevant responses

Incredible website, easy to use, fast responses. The company we dealt with, Specialist Dismantlers, couldn't have been more helpful and delivered my gearbox quickly and efficiently as promised after patiently dealing with my queries. My advice? Don't feel overwhelmed with a car problem - visit this site and get solutions and use Specialist Dismantlers if they can assist!

1. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

was quoted £48 for rack and wiper arms

was quoted £48 for rack and wiper arms, just the rack arrived. Got in touch about the arms and was told they wanted £12 an arm but would send both arms for another £10 plus postage, sent the pay link which never showed up, and then wanted to take payment over the phone.

30. Juni 2025
Bewertung ohne vorherige Einladung
1st Choice Spares UK Ltd-Logo

Antwort von 1st Choice Spares UK Ltd

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We have asked you for information via Trustpilot as the name given is not identifiable in our database.

Unfortunately, you have not replied with that information [such as request number or email used to make an enquiry]. This means we cannot investigate further, or confirm that you enquired via our service.

We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and provide the information requested.

https://www.1stchoice.co.uk/contact

All the best
Customer Care - 1st Choice.

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