Lisa Stallan

The lady was training , but she was very polite and professional at all times and the situation was resolved pretty quick.

I have a recall letter and I have been trying to book the car in at Gillingham fords for the last 10 day’s! When they answer the phone and put me through it’s just an engaged tone then cuts off. I tried the scan code on the letter but that’s trying to book a service?

Can’t contact customer service

Form order to delivery professional and prompt

Arrived on time, driver was polite

Prompt delivery and my grandson loves it.

I got a virgin experience envelope as a present, I followed the simple instructions and booked through Design My Night. So easy to do and was prompt with the booking details.

From order to receiving wasn’t too long

Great Birthday / Christmas present

I bought a step and slide for my grand son 2 years ago and all the children love playing and even just laying / sitting on it. So I bought another one for my other daughter’s baby for this Christmas! It is a no brainier good quality easy to clean and WHITTLEBIRDUK Always has some good deals, I also got them both a ball pit.

From ordering to delivering was easy, secure and prompt.

After purchasing my tree I was waiting for the sms to go and collect it but I did not receive one! Then I had a phone call on Monday evening to tell me it was the last day to collect, I arranged to pick up in the morning. Next morning I get another call saying it should have been collected yesterday to which I explained and he was very apologetic. Once in store a rude lady asked where is your code so I explained and she was well what’s your name, she couldn’t find my tree but a young man came and said I have put it under there. Then she promptly tried to blame technology for me not receiving the text to collect????

When I went to the click and collect desk to pick up my order there was nobody there after pressing the bell a few times I saw a girl unpacking a box and asked her is anyone on click and collect for her to say yeah me, I said I have rung the bell several times for her to then say it’s at the other end of the store I can’t hear it! She was rude and unprofessional. If I had time I would have complained to the manager, I do not normally complain as I know retail is very busy this time of year but there is no need for rudeness

Professional and friendly staff! Very helpful.

This is a brilliant product, I use it on all windows, mirrors, marble and stainless steel.

From order to delivery was professional and prompt. The bedding I bought was exactly what I expected good value for money and excellent quality.